• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5587

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,470 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,577)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user richardh3891
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Surprised I paid for shipping on a small item over $400!

Thumbnail of user marcusj222
MJ
1 review
0 helpful votes
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July 24th, 2023
Verified purchase
• Updated review

It was awesome! Thanks to Casey who helped me out with checkout!

Reason I chose this business:

Its a known and trusted site.

Service
Compatibility is easy to find out
June 8th, 2023
Verified purchase
• Previous review

I found a nice exhaust for my bike, and im very satisfied!

Reason I chose this business:

Its popular

Thumbnail of user christiank321
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Product fit perfectly, easy enough. Also lots of YouTube to help if needed.

Thumbnail of user andrewm2695
2 reviews
0 helpful votes
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July 24th, 2023
Verified purchase

Easy ordering, reasonable pricing, exceptionally fast delivery.

Reason I chose this business:

Used them before

Thumbnail of user jacobs1275
Jacob M.
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

I bought a new rear tire for my motorcycle and Revzilla beat the next best price by almost $100

Reason I chose this business:

They are investing in media that helps grow the industry like their YouTube and Podcasts. That shows a commitment to our collective passion.

Thumbnail of user edwardh1206
1 review
0 helpful votes
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July 24th, 2023
Verified purchase

Food the gloves my wife was looking for. Grea experience.

Reason I chose this business:

Good reliable service.

Thumbnail of user aidanu
1 review
0 helpful votes
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July 24th, 2023
Verified purchase
• Updated review

Nice and easy didn't come with some stuff the instructions said it had

Reason I chose this business:

Easy to find stuff

Nice and easy
July 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Easy to find stuff

Thumbnail of user mikes4534
1 review
0 helpful votes
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July 23rd, 2023
Verified purchase

Good price and most things in stock, free shipping a plus

Reason I chose this business:

Quality shopping

Thumbnail of user jamesf3012
2 reviews
0 helpful votes
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August 22nd, 2023
Verified purchase
• Updated review

Did not receive an email saying my item had shipped until 3 days after it was delivered

Quick and easy
July 13th, 2023
Verified site experience
• Previous review
Thumbnail of user erikb398
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Took longer than expected to arrive. UPS tracking was also not available.

Thumbnail of user sonnys76
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

As always nice to di business with Revzilla, it is spot on

Thumbnail of user noelc180
1 review
0 helpful votes
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July 20th, 2023
Verified purchase

Great overall experience once again shopping with revzilla.

Reason I chose this business:

Long time customer

Thumbnail of user keiths1247
3 reviews
0 helpful votes
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July 20th, 2023
Verified purchase

Easy to order,fit is right on,really like the stars,and strips pattern

Reason I chose this business:

Great products,have ordered from them before

Thumbnail of user billd975
2 reviews
0 helpful votes
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July 19th, 2023
Verified purchase

Revzilla has about everything you'll ever need for motorcycling...

Reason I chose this business:

Liked the way the item was presented.

Thumbnail of user adamz515
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Revzilla has quick delivery on everything they sell

Reason I chose this business:

Revzilla has tremendous selection, which makes shopping easy.

Thumbnail of user redn12
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Easy and fast! Great site! I will buy from here again

Reason I chose this business:

Recommended from a friend

Thumbnail of user brandonm1155
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Epic. Enjoyed how easy it was to navigate the site.

Thumbnail of user josec1859
1 review
0 helpful votes
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July 18th, 2023
Verified purchase

Definitely take the pro mount over regular version

Reason I chose this business:

Get all bike stuff here

Thumbnail of user neds74
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

Good selection of motorcycle gear for a new rider unfortunately

When they say free returns they don’t include the $10 charge to ship an item back. It’s detailed in the faq so good on them from a legal standpoint, I should have read all the rules before buying . I’m new to riding and trying to find the appropriate size gear has proven somewhat difficult. Getting into this sport/ hobby is expensive enough. Thinking I could try something on then return or exchange it for a better size is what drew my attention to Revzilla in the first place. However upon returning a size too small and wanting to exchange it I realized they don’t actually offer free returns. I’ll pay the $10 dollars and move my business to an smaller company that does stand by their advertisement of free returns.

Reason I chose this business:

Because of the selection and advertised free returns. Which was false.

Service
Thumbnail of user garyo451
1 review
0 helpful votes
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July 17th, 2023
Verified purchase
• Updated review

Tires I needed were in stock and delivered when promised.

Reason I chose this business:

Previous shopping experiences.

Tires I needed were in stock
July 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous shopping experiences.

Thumbnail of user marcelos66
1 review
0 helpful votes
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July 17th, 2023
Verified purchase

Revzilla has a great Customer Support. They helped to choose the right gloves.

Very helpfull. The person really understood my needs

Reason I chose this business:

For its excellent customer support, product selection and fast free shipping

Service
Thumbnail of user suriyapongr
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Very good product and so many choices I recommend revZilla

Reason I chose this business:

Very good deal

Thumbnail of user keithb1423
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

Exactly what was advertise, arrive in excellent condition and quick service

Thumbnail of user rutho685
1 review
0 helpful votes
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July 15th, 2023
Verified purchase
• Updated review

Great price and fast delivery. I'm already.pricing out more.parts. Very satisfied.

Reason I chose this business:

Return customer

Great selection
May 25th, 2023
Verified site experience
• Previous review
Thumbnail of user hannahl646
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Shopping was fast, shipping was fast and product was perfect and as described

Reason I chose this business:

Recommend by a friend, great selection

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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