• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1608
  • Quality
    5587

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,669
Neutral
235
Negative
326

Instant Feedback

85,470 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,577)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user ariela111
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Good website to buy the helmet it's really nice completely fast I recomend this website

Thumbnail of user laicd
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Fantastique shoes for well I wear them every day that I ride my electric unicycle

Reason I chose this business:

Great customer service

Thumbnail of user foxa8
1 review
0 helpful votes
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July 14th, 2023
Verified purchase

Just a quick note to say thanks! Whole thing was easy as usual!

Thumbnail of user frederickp161
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

You have a lot of choices in stock, and video reviews on product is helpful.

Reason I chose this business:

Shopped with you before.

Thumbnail of user bernardh86
2 reviews
7 helpful votes
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July 12th, 2023
Verified purchase

Great price for the helmet we wanted to give as a gift

Thumbnail of user randolphl80
2 reviews
0 helpful votes
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May 14th, 2023
Verified purchase

My purchase from Revzilla was Excellent! Good gages, good price. I always look here first.

Reason I chose this business:

Buying motorcycle related gear, from a motorcycle shop!

Thumbnail of user jorgeh208
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Super Quick it got shipped and delivered.
I'm Buying again from Revzilla!

Reason I chose this business:

High end Products & Cheap prices!

Thumbnail of user jerryq132
2 reviews
0 helpful votes
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July 10th, 2023
Verified purchase

Elbow guards were shipped quickly and arrived on time. The merchandise was well cushioned.

Reason I chose this business:

CycleGear didn't have the item I wanted in stock.

Thumbnail of user kyleh757
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Love Revzilla. My favorite place to shop for motorcycle gear and accessories.

Thumbnail of user vincents779
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

Easy to find what you are looking for. Cheap prices, fast delivery!

Reason I chose this business:

Had my helmet size

Thumbnail of user codys442
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

I received my order within two days; product and service as advertised.

Thumbnail of user garyw1716
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Good products and fast delivery. Would recommend this website for motorcycle related stuff.

Thumbnail of user jamesv1402
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Fast easy ship and order will for sure be ordering from RevZilla again.

Reason I chose this business:

Recommend by a friend.

Thumbnail of user robertod193
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

No issues with my order. Fast shipping and arrived in good conditions.

Reason I chose this business:

Previous good experience.

Thumbnail of user brendanv22
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Bought a new helmet, arrived within days and exactly as described!

Reason I chose this business:

Price and reputation

Thumbnail of user ahm13
AH
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Exactly what I was looking for, in stock, and shipped on time. No complaints.

Reason I chose this business:

Product was in stock.

Thumbnail of user paulf1821
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Great assistance from a gear geek. Quick shipping. Overall very good experience.

Service
Thumbnail of user michaele2310
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Fast and awesome shipping perfect product as described.

Thumbnail of user keithc1034
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Always have a good ordering experience and prompt delivery with revzilla.

Reason I chose this business:

Large selection

Thumbnail of user erich2348
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

Love Revzilla. Always have. But not happy about the new $70 for free shipping.

Thumbnail of user georgep1596
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Part found quickly.delivered in timely manner no complaints.

Reason I chose this business:

Had what i needed

Thumbnail of user reesel27
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Always a good experience shopping and ordering from Revzilla.

Reason I chose this business:

A trustworthy shop with a curated selection of high quality products, expert recommendations, and great service.

Thumbnail of user manahia
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Always happy with the services that Revzilla provides from customer service and shipping.

Thumbnail of user johnd8164
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Ordered, it shipped & a few days later I had my jeans.

Had to return a pair that was too small. No issues.

Reason I chose this business:

They have the products I want.

Service
Thumbnail of user wiliaml6
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Awesome experience. Fast response from customer service

Reason I chose this business:

Great variety of gear to choose from

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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