• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5583

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,665
Neutral
235
Negative
326

Instant Feedback

85,460 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,573)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user bobf1235
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Very pleased really impressed came next day super quick

Reason I chose this business:

Saw it online

Thumbnail of user jamesn1914
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

.. Great products and pricing ………….free shipping to Alaska..

Reason I chose this business:

Inventory and free shipping

Thumbnail of user debbiel756
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Great! Easy to use website, found what I needed and the product details were very good

Thumbnail of user jonp574
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Thank you as always, for being THE best! Great parts and service.

Reason I chose this business:

Always got what I want and always great service.

Thumbnail of user jaunpierrev
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Slight delay with initial response but very helpful, responsive and well packaged delivery

Excellent

Reason I chose this business:

Good reputation

Service
Thumbnail of user jeremyl661
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Excellent service once again RevZilla! My shipment arrived promptly.

Reason I chose this business:

Always really good service

Thumbnail of user kanalet
2 reviews
0 helpful votes
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May 3rd, 2023
Verified purchase

Product is great Ram mounts, shipping was quick and inexpensive

Reason I chose this business:

Online google reviews

Thumbnail of user graceu192
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Arrived on time very satisfied with customer service.

Thumbnail of user rosel653
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I forgot my password again...that was the only hang up.

Reason I chose this business:

No one else had the part.

Thumbnail of user rodv30
Rod
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Best prices around! Free shipping! And Michelin rebate made it an unbeatable deal!

Service
Thumbnail of user cameronm387
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

It took 4 days to process the order. Otherwise everything was fine

I asked for an update on the long processing time and never received a response.

Reason I chose this business:

Ease of determining correct part numbers.

Service
Thumbnail of user fabriciof6
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Products well packed, good quality and arrive really quick.

Thumbnail of user mm1528
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

The price is more than other locations, shop around.

Thumbnail of user stephenh2149
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Riding pants arrived as advertised and on time. Thanks!

Reason I chose this business:

Previous experience and reputation

Thumbnail of user charlieg250
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Fair prices, quick shipping, and ease of use online experience keeps me coming back.

Reason I chose this business:

Listed above.

Thumbnail of user shaec22
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Easy and fast! Got what I ordered with no problems.

Reason I chose this business:

They had what I wanted.

Thumbnail of user saull50
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Excellent products, ordering process and customer service.

Thumbnail of user scotti584
2 reviews
0 helpful votes
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June 6th, 2023
Verified purchase

Shipping was quick and items arrived in new condition. No issues

Thumbnail of user josephs3478
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Product was in new condition and fit as described by measurement tool.

Reason I chose this business:

Revzilla seems to stock the items I need and shipping is fast.

Thumbnail of user harryy134
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase
• Updated review

Easy to use fast delivery and e-mail updates thank you

Reason I chose this business:

Easy to find

Easy to use
April 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Easy to find

Thumbnail of user brennand11
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Shipping was fast as always! Love Revzilla for dirt bike and Harley parts/gear

Reason I chose this business:

Right price at the time for something I was looking for

Thumbnail of user danielb3252
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Quick and easy! Always Shipped promptly! Thank you Revzilla!

Reason I chose this business:

I’ve ordered plenty of motorcycle parts and riding gear and they’ve always been solid.

Service
Thumbnail of user billyk350
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Awesome! Products came on time. Satisfied with service

Thumbnail of user meganr388
2 reviews
0 helpful votes
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April 27th, 2023
Verified purchase

Great, very easy to follow instructions. Thank you!

Service
Thumbnail of user royt300
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Used this site a few times its seamless really enjoy it

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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