• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5582

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
326

Instant Feedback

85,452 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,572)

Rating

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user olegb45
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Good looking product. Arrived on time. Easy to install.

Reason I chose this business:

Availability

Thumbnail of user andread941
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I love shopping on revzilla! It's always a great experience!

Reason I chose this business:

It was highly recommended by a friend

Thumbnail of user alanc285
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy to find what you are looking for and timely shipping!

Reason I chose this business:

One stop shopping

Thumbnail of user ralphw346
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Good service quality parts, timely delivery. Overall satisfied.

Thumbnail of user codyb376
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Great experience and free money after making a purchase

Reason I chose this business:

Been using the website a long time

Thumbnail of user marcuss381
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Fast shipping. Items arrived quickly just as described and well packaged

Reason I chose this business:

A friend told me to check out revzilla

Thumbnail of user ethann149
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Great experience glad they came in on time described just as it should

Thumbnail of user donaldb1635
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Quick, fast & cheap product. Like it on the bike and sounds good.

Reason I chose this business:

Best price.

Thumbnail of user jesusg389
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Fast Shipping! I love that my product came on time.

Reason I chose this business:

Best website to shop for motorcycle gear.

Thumbnail of user georged1315
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Great web site. Easy to navigate and find the item needed.

Reason I chose this business:

Availability and price. Ease of ordering and delivery in a matter of days.

Thumbnail of user corkyz
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Ordering was quick and simple. The parts instructions were easy to follow.

Reason I chose this business:

Convenient!

Thumbnail of user reginaa190
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great selection, quick shipping and quality items…..

Reason I chose this business:

Great selection, quick shipping and quality items.

Thumbnail of user miker2003
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Nothing to report except fast delivery, and an out of stock issue, easily resolved.

A tire was not available in the exact size I wanted, which was resolved with a quick call.

Reason I chose this business:

Past experience

Service
Thumbnail of user douglasb1048
2 reviews
0 helpful votes
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May 23rd, 2023
Verified purchase

Good experience. Quick service. Competitive prices.

Reason I chose this business:

In stock. Decent prices.

Thumbnail of user haeleink
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Always has what I needed. Love this place! Super fast shipping and nice packaging.

Reason I chose this business:

Revzilla has the stuff!

Thumbnail of user emilianod9
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

On time and everything as I ordered. Good quality.

Thumbnail of user markn416
2 reviews
0 helpful votes
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April 21st, 2023
Verified purchase

Thank you very much your service model is top of the line!

Reason I chose this business:

Availability

Thumbnail of user shawnc696
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Awesome easily found what i wanted quick check out

Reason I chose this business:

Had what i wanted

Thumbnail of user carlv203
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Easy to sign up for a new account and had some great deals on tires!

Reason I chose this business:

I saw an ad for D606 tires for a better price than Dunlop had them

Thumbnail of user peterb2684
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Came within 24 hours! Perfect fit and I'm so happy with it!

Thumbnail of user alexisd416
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Awesome service with prompt delivery. Item was as advertised and described. Thank you

Reason I chose this business:

Can’t beat there selection and sale prices.

Thumbnail of user douglasb1032
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The visor came quick and it's perfect! No scratches, just as listed

Reason I chose this business:

I have the membership

Thumbnail of user mikeb3146
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

Consistent in excellent service every time I shop.

Reason I chose this business:

Price and excellent service

Thumbnail of user robertc7003
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

It was a great experience and I would definitely buy from revzilla again

Service
Thumbnail of user gregorys1354
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Ordered rain seat cover. Received wrong one. Was taken care of right away

Service

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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