• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1606
  • Quality
    5582

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,663
Neutral
235
Negative
326

Instant Feedback

85,448 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,571)

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Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user juliea1200
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Good selection. Competitive price. Quick shipping. Very happy.

Reason I chose this business:

Great parts

Thumbnail of user patrickm2314
1 review
0 helpful votes
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May 16th, 2023
Verified purchase

Ordered tires on a Tuesday, they were at my house the next day. Exactly what I ordering.

Reason I chose this business:

My go to store for my bikes.

Thumbnail of user tristens26
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Tires were exactly what I needed. Great price and arrived fast.

Thumbnail of user martham1449
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Great selection, prices, and videos with very helpful information!

Reason I chose this business:

Used with great experience in the past and a great deal on the piece of gear I was looking for.

Thumbnail of user johns13450
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

I have been using Revzilla for years. Always great service.

Reason I chose this business:

I Always use Revzilla

Thumbnail of user nate.g
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Easy to shop. Quick shipping. I'll be making more purchases here.

Reason I chose this business:

Catered to what I was looking for. Easy to navigate

Thumbnail of user yasmarn
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Good stuff bud, rip fast……………………………………………………………. Must be 50 characters

Reason I chose this business:

Cuz they’re sick

Service
Thumbnail of user dennisc1118
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Outstanding service, great website, easy ordering and fast shipping! 5 Stars!

Reason I chose this business:

High quality products

Thumbnail of user tarquinw
2 reviews
0 helpful votes
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May 15th, 2023
Verified purchase

Perfect shopping experience. Has my history and ride. Makes it easy to insure parts will fit

Reason I chose this business:

Used Revzilla for years.

Thumbnail of user emmanuelx71
1 review
0 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Took some time to reach me but received the items in good condition

Seamlessly efficient
April 7th, 2023
Verified site experience
• Previous review
Thumbnail of user iano113
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Tires and tubes came in less than 24 hours, insane,

Reason I chose this business:

Price, trust, service, speed

Thumbnail of user kathi138
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Sent a replacement quickly. Tire was out of round.

Reason I chose this business:

They have what I needed

Service
Thumbnail of user andrewb2639
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

The engine part we had got very quick and good
Next time i will order again
Your company is nice

Reason I chose this business:

Good quality

Service
Thumbnail of user andreio11
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Excellent experience order was delivered fast and on time

Thumbnail of user jayk944
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Great packaging. Too fast delivery. Good products.

Reason I chose this business:

Many stocks, no issues delivery.

Thumbnail of user thomasr2181
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Picked overnight shipping around 5 pm and received my order the next day.

Thumbnail of user daniela1833
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Idiots dont box up a $300 set of motorcycle tires. Crazy

Thumbnail of user scottm3194
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

RevZilla is always easy to deal with and super quick on the shipping!

Reason I chose this business:

Dealt with them before. Good company

Thumbnail of user barbaraa1773
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Easy navigation; fast transaction; clear information

Reason I chose this business:

Quality customer service and clear information about the products

Service
Thumbnail of user sergioo92
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Excellent prices always the best quality of services and equipment. Dr. Ortiz

Thumbnail of user andyw398
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Been over 2 weeks and my gloves still haven't shipped

Thumbnail of user majab17
Maja B. – RevZilla Rep

Hi Andy,

We’re sorry to hear you are still awaiting your order. Please reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service so we can assist you further.

For more information on processing times and shipping timelines, please go to revzilla.com/shipping-policies.

Thumbnail of user robertv1525
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Excellent and quick shopping, detailed info where needed plus reviews from others

Thumbnail of user modero
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Always awesome, and have the best deal in town! Thanks revzilla!

Reason I chose this business:

Best deal in town or out of town!

Thumbnail of user sunsaryk
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

I have purchased this product before and it works wonders. Great investment for my motorcycle!

Reason I chose this business:

I trust their reviews and their products are affordable.

Thumbnail of user rudyr129
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Super fast shipping! A++++ will definitely buy Michelin tires from you guys again

Reason I chose this business:

Reliable and fast

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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