• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5632

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
325

Instant Feedback

86,011 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user stephanr59
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I was looking for a new petcock for a 20 year old Suzuki. Revilla had the parts diagram and the part I needed. I received it in less than a week from when I ordered it.

Reason I chose this business:

I had prior experience with them and had been satisfied.

Reason I chose this product:

It was the factory part and I needed it.

Quality
Thumbnail of user lauraw2474
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

It was easy to figure out what windscreen fit my bike and shipping was fast. The product was just what I wanted and had instructions with all the correct hardware. I'm very happy.

Reason I chose this business:

Website was easy to navigate and prices were reasonable.

Reason I chose this product:

A windscreen for my 2023 Honda Rebel 300

Quality
Thumbnail of user frankm2704
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Stock suspension bothering you? Just want that extra smooth buttery handling that track riders enjoy every single time on their fine tuned time attack machine? Look no more cuz revzilla had what I needed. The ohlins ttx gp shock I ordered thru revzilla for my monster torque boy Yamaha mt 10 was the perfect complimentary fine tuning tool that I needed. Remember when life gives you twists, body positioning, throttle position and eyes on the exit is the way to go. Don't forget braking btws

I needed to make sure manufacturing part numbers matched the part that was posted in revzilla. A nice and professional individual helped me out. Forgot her name though. Wish I could remember.

Reason I chose this product:

Cuz ohlins is fire. (Like the kids these days say)

Service
Quality
Thumbnail of user adamb2169
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Well I thought I could turn around to use the 220$ I earned in Zilla cash, part of the reason I went with them, but failed to notice they were going to slowly take it away. Not bad products or shipping just bad website management

Reason I chose this business:

The revzilla cash.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Zilla cash automatically applies to your next purchase and continues to do so with each purchase. We are unsure when you say it was taken away. We show that it was spent. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com if you need further assistance.

Thumbnail of user aaronj612
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Revzilla has a hard-earned reputation for providing stellar customer service on a wide range products. They frequently have video reviews (including on clothing and riding gear) where you can see the fit on an actual human being.

As far as I know there is an actual human being on the other end of conversation.

Reason I chose this business:

Their customer service!

Reason I chose this product:

It filled the need I was shopping for.

Service
Quality
Thumbnail of user esy2
ES
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Jake was really helpful! I sent him a link of a better priced product and he was able to match that price.

Reason I chose this business:

Price match!

Quality
Thumbnail of user jamest4198
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Everything was great. They had the parts I needed for my old bike. OEM parts at that. Price was reasonable. Shipping was quick. I'm very happy.

Reason I chose this business:

A Google search showed they had the parts I needed.

Reason I chose this product:

OEM parts that I needed to complete a project.

Quality
Thumbnail of user benw1429
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Extremely fast international shipping, order was pack and dispatched on time and arrived 4 days early

Reason I chose this business:

Hard to get parts in NZ

Quality
Thumbnail of user richards6795
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I have ordered several things from Revilla and twice I've had to return things and had no issue whatsoever. They are totally on top of things and they get it handled in a quick manner.

I had to return some thing and they made it very easy and sent me a free return label for shipping

Service
Quality
Thumbnail of user michaelf5595
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Always happy with my order from RevZilla. Great products with competitive pricing and quick shipping.

Quality
Thumbnail of user geraldy213
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Revzilla is great. The XXXL Bell helmet fit relatively good with the exception of padding. Very hard padding inside. It is tolerable but could be much more supple and soft. The helmet has good appearance and functionality but is a little too hard on the noggin.

Reason I chose this business:

Great selection and service. Had my XXXL in stock.

Reason I chose this product:

Had my XXXL in stock

Quality
Thumbnail of user nathang637
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Great shipping speed and was able to easily exchange a few items that were a tad snug. Overall a terrific experience.

Fantastic

Reason I chose this business:

Heard about the customer service and I have been window shopping on refills for close to a yr.

Reason I chose this product:

The videos and customer reviews really aided in my decissions

Service
Quality
Thumbnail of user avalq
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

There's not a lot of places to shop for motorcycle gear and parts. Revzilla makes it easy. I do wish they had more in depth pictures of people wearing helmets and clothings gear so I could have more of an idea. It's still a great site and I love the membership!

Reason I chose this business:

I’m a member baby

Quality
Best moto anything website there is!
June 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

It’s the bombdigity

Thumbnail of user jordonh16
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase
• Updated review

It's so easy to choose the right products for your own adventure. Reveille has something for everyone. Thanks guys!

Quick return for sizing issue. Wasn’t their fault, I just needed something different. No questions, super helpful and they paid for return shipping. Incredible service.

Reason I chose this business:

They looked like the most professional website and it was so easy to navigate and size everything.

Reason I chose this product:

For adventure riding

Service
Quality
Easy, fast, accurate
August 20th, 2024
Verified site experience
• Previous review

Easy, fast, accurate. Great products!

Thumbnail of user jerrys1800
1 review
0 helpful votes
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October 10th, 2024
Verified purchase
• Updated review

Back again, for another Denali Soundbomb. I put them on every vehicle I own, motorcycles, truck, Jeep… you get the picture ~ worth every penny.!

Reason I chose this business:

Returning happy customer

Quality
Revzilla is my go-to..
October 15th, 2024
Verified site experience
• Previous review

Revzilla is my go-to.!

Reason I chose this business:

Returning, Revzilla is my favorite

Thumbnail of user wendellc78
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Easy to no hassle buying experience. Excellent service and Fast quick shipping. No complaints at all

Reason I chose this business:

Great reviews

Reason I chose this product:

Great reviews

Quality
Thumbnail of user stevee1111
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

I sometimes order parts online from the US and have grown to accept shipping times of ~2 weeks to arrive in Canada. This was my first RevZilla purchase and It was a pleasant surprise to see my parts arrive in a week, well packaged and undamaged. Will definitely shop with RevZilla again.

Reason I chose this business:

High up on google search, competitive price,
Also have heard good thing about revzilla online.

Service
Quality
Thumbnail of user saraha2350
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

I recently got into an accident and bent my left handle bar and it's been wonderful ever since and I love being able to ride again!

Reason I chose this business:

The only place that sells oem parts at a reasonable price.

Reason I chose this product:

Need a new handlebar, the one I ordered on Amazon was to short.

Quality
Thumbnail of user davidp6600
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Ordered tires for the DR650. I live in Arizona so shipping is fast from Las Vegas. The Shinko 244 on rear and Pirelli front.

Reason I chose this business:

RevZilla has good prices for what I need to keep riding. Shipping is fast and service is great.

Reason I chose this product:

The Shinko 244 is great here in Az. Not much mud but lots of rocks. The Pirelli should keep front planted.

Quality
Thumbnail of user awoogamanh
AL
1 review
0 helpful votes
  • Send Message
September 18th, 2024
Verified purchase
• Updated review

Revzilla is always easy to shop, and 90% of everything I want or need for all of my bikes is right here.

Reason I chose this business:

Revzilla is my usual go-to store.

Quality
AWOOGA AWOOGA AWOOOOOO
May 11th, 2024
Verified site experience
• Previous review
Reason I chose this business:

BIKE NEED JEWELRY

Thumbnail of user mikes5284
1 review
0 helpful votes
  • Send Message
September 1st, 2024
Verified purchase

The Honda item I was looking for showed in stock and would ship within two days but did not arrive for two weeks because I believe it was not in stock and I was deceived on their website.

Reason I chose this business:

They showed immediate availability.

Reason I chose this product:

Honda OEM quality

Quality
Thumbnail of user robertr5962
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Was easy to order and shipping was on time. A little disappointed I could not find a 3/4 helmet in size 3Xl with bluetooth.

Reason I chose this business:

Google search

Reason I chose this product:

Met my basic need

Quality
Thumbnail of user bradyh113
1 review
0 helpful votes
  • Send Message
September 24th, 2024
Verified purchase

The jacket is very good material and are good tight fits, love the design and I got it shipped to my house In 2 days!

Reason I chose this business:

Honda jacket

Reason I chose this product:

The Honda jacket I bought seemed better than a plain leather jacket

Quality
Thumbnail of user danielr3341
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Purchased a new pair of summer gloves and a pair of riding shoes. Both items were on sale for a good price, shipped fast, and fit as expected when they arrived. Overall satisfied.

Reason I chose this business:

Have used before

Reason I chose this product:

Needed replacements for old gear

Quality
Thumbnail of user kyled634
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

I was skeptical at first as I am with most online shops but everything was decently priced, I received my order on time and everything I received was high quality!

Reason I chose this business:

Because the prices are much better compared to most other websites.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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