• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 8,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1605
  • Quality
    5581

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,663
Neutral
235
Negative
326

Instant Feedback

85,444 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Reviews (8,570)

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Timeframe

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Reviews that mention popular keywords

customer service (3215) shopping experience (1015) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user tysonh58
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Some of my factory open parts took longer than expected

Reason I chose this business:

They have the most products

Thumbnail of user yahirr3
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Said it was suppose to be delivered in a week but came within 2 days

Thumbnail of user amberd748
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

No complaints! Revzilla had what I was looking for.

Reason I chose this business:

I find something I like. I check to see if Revzilla has it!

Thumbnail of user jesseb756
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Wide selection, competitive prices, easy checkout.

Reason I chose this business:

Past customer.

Thumbnail of user mohammads251
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Quick shipping, good packing thanks a lot appreciate it

Service
Thumbnail of user lawrencej310
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Easy to use site, good products, and fast shipping.

Thumbnail of user adamb1842
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

They had hard to find oem parts that nobody else could get for weeks

Reason I chose this business:

Pricing and service

Thumbnail of user kenw642
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Thank you RevZilla for making ordering riding gear easy and delivery quick!

Reason I chose this business:

They have a great selection at a good price.

Thumbnail of user donaldd918
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

RevZilla always has what I need. Fast shipping too! Just a great reliable company! Nuff said!

Thumbnail of user mjj58
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Awesome stuff and easy to get what more can you say.

Thumbnail of user blainej18
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Very easy and tons of choices. Free shipping is a bit slow.

Reason I chose this business:

Been using Revzilla for couple years now.

Thumbnail of user lawrencer419
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I've purchased several helmets from other on line sites, you had the perfect helmet for me

Reason I chose this business:

Best on line reviews

Thumbnail of user adamr1006
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Product description was complete and accurate. Shipped fast!

Thumbnail of user jasonb3078
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Received on time and battery works great
Very happy

Reason I chose this business:

That’s who I always use

Thumbnail of user dwightm72
2 reviews
0 helpful votes
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May 9th, 2023
Verified purchase
• Updated review

All went smooth package was on time, good service. I will use you again.

Reason I chose this business:

Had good luck with RevZilla bbefore

All went smooth
April 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had good luck with RevZilla bbefore

Thumbnail of user billg963
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Fast shipping, friendly staff, and great selection!

Thumbnail of user philb394
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Excellent service after the sale - makes customers confident in buying again.

Excellent fast resolution and response

Reason I chose this business:

Long time repeat customer pretty much since they opened.

Service
Thumbnail of user joeyw120
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

My purchase was delivered way sooner than i expected,and packed
Great.I will order again.

Reason I chose this business:

The availability of the parts selections
And the prices.

Thumbnail of user johnn2725
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Tire arrived in a very timely manner, and costs were well within expectations.

Reason I chose this business:

Selection and availability of items needed

Thumbnail of user kaylab654
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Absolutely changed the look of my Honda Rancher 420.

Reason I chose this business:

The only place that had rims and an easy way to order them to correct size.

Thumbnail of user chrisn1104
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Price for tires I bought seemed competitive. Arrived quickly.

Thumbnail of user slimp4
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Always a good experience. Great website, parts and delivery

Thumbnail of user alanh1013
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Easy fitment search and quick delivery. Much appreciated.

Thumbnail of user josephe1072
4 reviews
0 helpful votes
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April 13th, 2023
Verified purchase

Found what I needed quickly and easily. The site was very easy to navigate.

Reason I chose this business:

They had what I needed.

Thumbnail of user eduardop145
1 review
0 helpful votes
  • Send Message
March 21st, 2023
Verified purchase

They got everything you need and ships fast as promised.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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