RevZilla has a rating of 4.6 stars from 8,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Initial ordering was easy; website easy-to-use
Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier.
So be sure to give much time for delivery.
My son chose items for my grandson.
They were requested.
I am a long time Revzilla customer. Aside from small stuff I can get locally at Cycle Gear, they are my "go to" for larger purchases (helmets, tires, etc.). Their prices are highly competitive and their customer service is the absolute best I've experienced. Why go elsewhere when you have found your winner?
Competitive pricing, fast delivery, and the best customer service out there if you need to return something.
I'm a long time Michelin user. I wanted a new set of Road 5s but the rear was not in stock. I went the Road 6 as a fall back.
Bought from Revzilla many times. They are the best to do business with IMHO.
Long standing customer.
Yesterday (08/28/2023) I ordered a set of Michelin tires from Revzilla. This afternoon they are sitting in my garage. Are you kidding with this? Did Scottie beam them in? Wow! Folks, if you're not buying your kit from Revzilla, you're screwing the pooch. These guys are the bomb!
Tip for consumers:
Revzilla is simply the best motorcycle Etailer out there. Nobody does it better.
Products used:
Tires
By far the best parts, apparel, and accessories company. Everyone you come in contact with is well versed in motorcycle gear knowledge, they're very friendly and always treat their customers like you're part of the family.
Any time I call RevZilla they’re more than willing to help. I remember one of my first orders with them I was stressed on fitment of parts as the notes on the listing were vague. I called in and felt like I was in conversation with the manufacturer themselves with how well they know their products and just to be sure they also included an alternative set of hardware just to be safe. Shop here!!
Outstanding customer service. Efficiently get my orders to me. Usually within 48 hours I already have my items.
Top quality! RevZilla doesn’t carry junk parts.
I bought two different pair of riding gloves - used the measurement guide in each and triple checked the measurements & how they requested I measure. When the gloves arrived on time or early and were easy to track. Both manufacturers' gloves were much smaller than stated. Honestly- they were both inexpensive gloves, but it was going to cost me $10 each to return them- so I'm keeping the ones that sort of fit & I'll sell the others at a swap meet I guess. It'll be the last time I order gloves this way - I can return for free on Amazon if there's an issue.
We bought a Mustang seat from RevZilla for our 2023 RG3 & had a very good experience. The Revzilla experience was good, but the gloves not-so much - I thought going through RevZilla would be better than Amazon for what I was looking for (better and easier search). I'd still buy from RevZilla - but will be cautious what items.
Price and advertised information
I liked being able to shop by bike model to ensure our new seat would fit. It arrived exactly when hey said it would.
Had the product in stock.
Other customer reviews from social media.
I first bought the SS two into one exhaust system for my 2024 heritage classic 114.fit perfect. So then I ordered the hard bags paint match saddlebags kit.perfect match alpine green. Conversion kit for the hard bags easy install.well why stop now.brought from and rear crash bars. Fit exactly with a easy install and beautiful chrome. Can't say enough about customer service. My new bike now has the look I wanted.
Always very knowledgeable
Color match
SS great pipes
I've been really happy with the shopping experience at RevZilla. I joined the RPM club and gear arrives in 48 hours. I recently tried 4 different pants until I found one that for correctly and returns were free via FedEx. Pricing is competitive and most gear gets discounted as part of the club membership. I've chatted with customer support a few times and there is actually a person at the other end and they are super helpful. As good an experience as you can get without going into a store.
Very responsive.
Best pricing with RPM club.
Best fit for my needs.
I've ordered 3-5 times from RevZilla and still haven't had any issues. The shipping does take time but you can't always rush quality. Every OEM part has been identical/durable and every Aftermarket has fit perfectly. There boxes also never show up with even a scratch on them.
Out of multiple website’s and manufacturers, I still favor ordering from RevZilla. Shipping is longer but I can be guaranteed the parts are correct and will be strong.
I’m rebuilding a 1996 Suzuki Dr200 and wanted to keep it mostly original.
Honestly I'm stoked to have found this place! I recently purchased my first bike and getting gear was a bit overwhelming. The folks at Cycle Gear made my shopping experience painless and were super helpful for a new rider such as myself. That's where I signed up for the RPM account and about the online store RevZilla.
Since then I've purchased many items from detailing/cleaning, to gloves and accessories.
Shipping is always fast and my order is always correct.
Honestly it was just the best place to shop online but also because of the partnerships on the RPM account!
Cause I needed them? Lol
Every time I order from Revzilla I get exactly what I ordered, not some imitation product posing as authentic. My order also arrived two days sooner than initially estimated. Very happy and will continue buying my motorcycle stuff here
Saw videos on YouTube and bad experiences with Amazon
YouTube videos and reviews
I've purchased most of my riding gear from Revzilla, the detailed reviews, sizing guides, and videos help choosing a product, and being on the larger size, when you inevitably need to try again, their super easy return program lets you quickly and easily get the right size.
On the several occasions I needed to exchange an item for a different size, the folks I spoke with were always knowledgeable, helpful and pleasant to work with.
Extensive product info.
Review videos posted by Revzilla, detailed info on the products confirmed they met my preferences.
Item descriptions are always on point, items are always well packaged and arrive in great shape, and this was my first time using price match and it could not have been easier because the employees did all the heavy lifting. Bought on a Sunday and had the price match refund Monday. One day turn around? Customer for life right here.
Did a price match for the first time, i sent in the link, got contacted the next day letting me know the price match refund was approved and released. Could not have been easier or quicker without a psychic getting involved.
Been using revzilla for years
Needed a new jacket, i love textile and orange, i have an older joe rocket jacket and liked the fit so this one met my criteria.
I got my helmet much faster than I expected. The quality of the packaging ensured that there was no damage to the storage box or the helmet. I am a thorough shopper before spending money on expensive items and the prices and selection from Revzilla outweighed any other company. I was also impressed with the video review of my helmet. It helped me make my decision as well. Thank you for the military discount on top of everything else!
Selection, quality, prices
Reputation of quality
Ordered two brothers exhaust, after installing i noticed it didn't fit. Revzilla.com won't allow returns because it's been installed and two brothers said try loosening the bolts and adjusting, then hasn't responded.
The person that answered my call was nice but due to the return policy wasn't able to help.
Found on Google search
Revzilla is awesome! They have everything you need for motorcycling, and if you find it cheaper somewhere else, they'll match the price. They ship orders out fast, and they always arrive on time.
The videos they make about their products are really helpful, and they're really good at helping with warranty issues and returns. I recently bought a "used" item from them, and it was in perfect condition.
I always have a great experience with Revzilla!
Contacted them several times in the past for -
Price matching
Warranty issues on a jacket
Sizing issues on a jacket
The experience was great besides the first time idk when but that lady was rude. It's ok maybe she was having one of those days. We all face battles and issues and maybe she was having a tough one that day. Other than that the customer service has been great.
They have always done right by me
Need a small tank bag. The sizing info was on point and the discount for it being "used" was awesome.
Received the Domino Parco grips today, installed per instructions and went for a ride. Very comfortable, soft grips. Seems to have a little less vibration than my previous grips. Plenty of grip, I'm sure they will perform well in the rain.
Lots of products, lots of product videos that really help.
Domino grips have a great reputation for quality.
Arrived just as expected (Revzilla rocks in that dept.). I had to toss some old net tie-downs that were on the cheaper side and had little stretch or lost it so quickly as to be useless. These have good stretch and cover a nice area on the tail of my BMW...I have a plate where the passenger seat would go so have some extra flat room for a gym bag and my work/laptop pack. I use 2 to cover them thoroughly in that space. The only downside...the hooks are plastic. They seem strong enough so that is not the issue...just that they are so thick and inflexible that my usual tie-in points did not work. But...plenty of places that fit, so I am happy.
Past great experiences.
Mounting Bracket was bent out of the box had to heat it up and straighten it. One of the pipes is slightly bent but isn't very noticeable with the heat shield on
I would've expected higher quality from Vance an Hines being a big name and high price but they still sound good.
Easy to work with
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Good prior history of service.
Got dang these smell good coming out of the box. Super easy install.
One of my bolts & its nut were damaged upon arrival. Made do with something else.
Doesn't take away from the bags, they're perfect.
Usually shop here
Fits my bike
Great. It's really great.
Needed a part
The jacket was delivered ahead of the advertised delay at the time of purchase.
However I selected a large as per my old jacket size and it is smaller, not enough to return or order a XL. Suggestion to have a size grid with some basic dimensions in the selection process on your site.
Needed a highly visible jacket with enough yellow bands. RevZilla catalog offered such choice.
See answer above.
I have ordered from Revzilla many times in the past five years. I have been consistently pleased with the ordering process. People are very helpful and the site is easy to navigate. Though some ordered items didn't work out for me, it was never the fault of Revzilla. I will order from them again, I'm sure.
I was impressed with how knowledgeable and helpful the rep was ... a pleasant experience ...
Very easy to navigate... many, many options...
Often the only site that had what I needed...
I've bought a number of items from Revzilla over the past few years and have had nothing but positive experiences. The website is easy to use and the few person-to-person contacts I've had have been consistently friendly and helpful. Everything I've ordered arrived on time and as advertised.
Prominent on-line presence; wide range of motorcycle products to choose from
In some cases, the things I was searching for could only be found at Revzilla. In other cases I was persuaded by the on-line tutorials and reviews. Generally, buying through Revzilla was simply easier!
Based on the product description and RevZilla's video review, the riding jeans fit and 'work' as described. The jeans were delivered in a timely fashion. They look good. They fit well. They seem to offer adequate protection via stitching, armor, and material. Note, I gave the jeans four starts because I've only used them three times or so.
Nearly everything that I've purchased from RevZilla works as described and is delivered in a timely manner. In short, I trust RevZilla.
Price and description.
Good experiences so far using the service.
Description was clear and concise. We'll see what shows up at the house though.
Cause that's what you do when you ride a moto. You get sucked into the spinning vortex that is the revzilla funnel. The end.
Clear and concise descriptions. We'll see what arrives at the house though.
It's RevZilla... can't be avoided.
Fast shipping & decent quality product. However, I am pretty sure that I received an item which was previously returned from another customer. Plastic shell packaging appears to have been opened and taped closed. The shrink wrap on the product itself looks like it was removed and haphazardly reapplied. Even so, I think I will keep the product.
Previous experience.
Favorable customer reviews.
Revzilla has terrific and in depth product reviews - often with video, a great product selection which is always adding brands and fair pricing. Their website is well laid out and easy to navigate and they have awesome customer service and super fast shipping
Product selection, pricing and fast shipping
I needed smaller boots for an upcoming trip that I will be flying in to meet up with fellow riders, i did not want to check in luggage so i needed smaller ankle height boots
I've been disappointed with my recent experience with RevZilla. The product sizing was misrepresented, which led to a return. Unlike many other retailers that offer free shipping and returns to maximize customer satisfaction, RevZilla has taken the opposite approach and now charges a shipping fee for returns. I had to pay a $10 fee just to return a t-shirt. This policy makes me reconsider ordering from RevZilla in the future.
Ordered at RevZilla in the past.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.