• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5632

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
325

Instant Feedback

86,011 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user carolynp960
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

My experience was easy for this jacket. I had to make sure for a perfect fit, I got out the tape measure to measure the important areas needed to get the right size.Easy!

Reason I chose this business:

I bought items before from you

Quality
Thumbnail of user paulr3219
2 reviews
0 helpful votes
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July 19th, 2024
Verified purchase

The riding shoes are very comfortable. They are the Sektor vented shoe. They are very comfortable to walk in as well as ride in. I got them a half size bigger and I can wear heavier socks if I need to.

Reason I chose this business:

They had different types of shoes to try on before I bought them.

Reason I chose this product:

Price and fit.

Quality
Thumbnail of user stevor3
1 review
0 helpful votes
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July 24th, 2024
Verified purchase

Best price and a solid website I just put in what kind of bike I'm riding with Avenue. I need a press the button and zoom is at my doorstep before you can even think about it.

Reason I chose this business:

Great videos

Quality
Thumbnail of user johnw8620
2 reviews
0 helpful votes
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September 11th, 2024
Verified purchase

More specific dimensions on replacement parts when working on an older modified motorcycle would help with ordering

Reason I chose this business:

J&p cycles wouldn't let me login

Quality
Thumbnail of user jimbog10
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I chatted w/ a salesperson who was knowledgeable and helpful. He asked pertinent questions and got me the right part. Upon its quick arrival, I installed it and it fit perfectly.

Reason I chose this business:

Per manufacturer - Memphis Shades

Quality
Thumbnail of user domerd
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Items were packaged and sent in a timely manner, and showed at my door perfectly. Always great purchasing from Revzilla.

Reason I chose this business:

Quality products and quality service.

Quality
Thumbnail of user kennethw1499
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

It was very nice and I'm very pleased with the riding bag I chose it was 100% better than I expected thank you revzilla I will be a returning customer

Customers service was great

Service
Quality
Thumbnail of user joelo129
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

I ordered a Metzeler Cruistec rear tire on a Friday and left home expecting it to deliver Monday. It was delivered on Saturday, which is a nice surprise. However the email notifying me of the shipping/out for delivery status of my order, didn't hit my inbox until Monday. The tire was out on my porch for longer than I'd like it to have been because I didn't know it had been shipped.

Reason I chose this business:

Best prices and service.

Reason I chose this product:

It was well received among my peers and recommended across the board.

Quality
Much appreciated the highlights of the ongoing discounts
January 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Borderline Monopoly

Thumbnail of user jdb74
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Why are you forcing me to write a review? Have you not considered that the constant harassment for validation could turn others against you?

Reason I chose this business:

Common tread xp

Reason I chose this product:

I'm fat. This product is for fat people. Good enough for me.

Quality
Thumbnail of user annac1999
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

The package was delivered very quickly and the product was exactly what I expected. Would definitely order from them again.

Quality
Thumbnail of user toddg433
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Parts are of good quality.
Shipped quickly. Received quickly. I will order again from Revzilla when I need a part

Reason I chose this business:

Advertising. Prior use. Web site advertising.

Reason I chose this product:

I needed the parts to remove the play from a clutch pivot.

Quality
Thumbnail of user averyf66
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

One of the best tires I've gotten for the price. Great around town and twists aswell as great on track.

Reason I chose this business:

Price and shipping

Reason I chose this product:

Good reviews

Quality
Thumbnail of user dustins460
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

I never have any problems when I order from here. Fast shipping and I get the parts I'm looking for.

Reason I chose this business:

They are the best!

Reason I chose this product:

Because that’s what I want.

Quality
Thumbnail of user bradleya186
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

My order shipped quickly! I needed brake pads for my bike, which is kind of important and I received them

Quality
Thumbnail of user kylem1181
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

So cool you have some random OEM parts in stock! I wish that revzilla started carrying more oem parts/little random screws.

Reason I chose this business:

I'm an RPM member and get free shipping. Better than paying $7 for shipping elsewhere for a simple screw.

Quality
Thumbnail of user emyb13
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Ordered the item to replace my 10 year old rear bag that was showing its age. The cabon finish match the pipi on the bike. Thank you Revzilla.

Reason I chose this business:

I have been a long time customer.

Reason I chose this product:

I like the carbon look

Quality
Thumbnail of user nicholw11
1 review
0 helpful votes
  • Send Message
July 12th, 2024
Verified purchase

Fast shipping- easy to find my seat for my bike and got points for my purchase. I was nervous so I called the customer service and they walked me through my purchase to make sure it fit my bike. Great experience. I will keep buying from RevzillA.

Reason I chose this business:

My husband friend referred me to site

Reason I chose this product:

Needed a new touring seat

Quality
Thumbnail of user annc1570
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

It's a birthday gift, so not sure how it fits yet but the jacket looks great, not too heavy. Padding looks great and substantial.

Reason I chose this business:

Great selection

Reason I chose this product:

Wanted to have padded protection under hoodie.

Quality
Quick and easy
February 21st, 2024
Verified site experience
• Previous review
Thumbnail of user alexm2667
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

Found what i wanted easy to order and check out. There was a good variety of items I was looking at.

Quality
Thumbnail of user waynem1246
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Great experience had to return item due to size differences but was handled properly, used chat to get immediate assistance and service.

Great experience had to return item due to size differences but was handled properly

Reason I chose this business:

Availability of product

Reason I chose this product:

Had items in stock.

Service
Quality
Thumbnail of user josephr1034
2 reviews
0 helpful votes
  • Send Message
July 15th, 2024
Verified purchase

Not RevZilla, but Mastercraft. Had my OEM replacement front turn and lights. While the photos indicated they did not have Stems with Bolts I just assumed they did. They Did not. Instead of take old off put new on. It required removing old, using Old bolts.

Reason I chose this business:

They were the only online store with 3 wire front lights for honda

Reason I chose this product:

They had 3 wires not 2

Quality
Thumbnail of user danc1860
Dan
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Found what I was looking for by make and model. Search was quick, easy and accurate. Also in stock!

The 'canned' line above is true, hence the five stars.

I am not sure why the order was shipped in two boxes on two different days, but they did. That is irritating. I may be in the minority, but what good does a partial shipment do me?

When the second box finally arrived I didn't notice the first box was missing the mounting hardware. I just used the customer service 'contact us' option via the website and we will see if Revzilla is able to assist.

Reason I chose this business:

Shopped here before.

Quality
Thumbnail of user nadinem240
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

I ordered a chain tensinor for my R3 based on the photo of the product to my dismay it was not that at all. How about put the real product instead of the part the person really needed.

Reason I chose this business:

Fast service

Reason I chose this product:

I needed them

Quality
Thumbnail of user toddh1051
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Had my size in stock and shipped next day. Price was close enough to the cheapest competitor that the difference didn't matter.

Reason I chose this business:

Good selection, good price and great service

Reason I chose this product:

Recommended by others and great fit

Quality
Thumbnail of user mikeb4001
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase
• Updated review

Everything I have ordered has came in and I am very happy with the quality, design, and overall products.

Reason I chose this business:

I was told you had some of the best pricing and you were easy to order from. Which I found to be very true.

Reason I chose this product:

Your reviews of the products on your website helped me a lot to chose what I ordered.

Quality
RevZilla has been great, i have found everything I...
September 13th, 2024
Verified site experience
• Previous review

RevZilla has been great, i have found everything I need as a new rider. Also, it has not broken my budget for riding gear. I forgot to put in my Welcome discount and called the next day and they put the discount on my account which was great of them to help me out with just a phone call.

Reason I chose this business:

Easy to use website.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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