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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6196

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,757
Neutral
243
Negative
326
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Instant Feedback

92,059 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,190)

Rating

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Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user shanem534
Canada
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

So easy love it. I will be buying lots more from RevZilla

Date of experience: June 20, 2023

Thumbnail of user wiliaml6
Pennsylvania
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Awesome experience. Fast response from customer service

Reason I chose this business:

Great variety of gear to choose from

Date of experience: July 1, 2023

Thumbnail of user ahm13
AH
Colorado
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Exactly what I was looking for, in stock, and shipped on time. No complaints.

Reason I chose this business:

Product was in stock.

Date of experience: July 5, 2023

Thumbnail of user paulf1821
New York
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Great assistance from a gear geek. Quick shipping. Overall very good experience.

Service

Date of experience: July 5, 2023

Thumbnail of user robertod193
Texas
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

No issues with my order. Fast shipping and arrived in good conditions.

Reason I chose this business:

Previous good experience.

Date of experience: July 6, 2023

Thumbnail of user brendanv22
California
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Bought a new helmet, arrived within days and exactly as described!

Reason I chose this business:

Price and reputation

Date of experience: July 6, 2023

Thumbnail of user keithc1034
Georgia
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Always have a good ordering experience and prompt delivery with revzilla.

Reason I chose this business:

Large selection

Date of experience: July 4, 2023

Thumbnail of user trentons13
Arizona
2 reviews
0 helpful votes
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June 26th, 2023
Verified purchase

Quick shipping quality parts huge selection decent pricing

Reason I chose this business:

Fast shipping

Date of experience: June 26, 2023

Thumbnail of user raymundc9
California
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

Price adjustment of helmet on sale. Easy and quick process.

Representative was friendly and knowledgeable. Quick

Reason I chose this business:

Customer service. Good availability

Service

Date of experience: June 26, 2023

Thumbnail of user rustyr55
Florida
2 reviews
0 helpful votes
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June 27th, 2023
Verified purchase

No matter what I ordered from you guys it's always a nice experience.

Professional

Reason I chose this business:

Once I started getting into adventure riding with my son I looked on line and discovered you guys and the rest is history.

Service

Date of experience: June 27, 2023

Thumbnail of user bh526
Georgia
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Love this site, won't go anywhere else for gear. Can't beat the prices and deals.

Reason I chose this business:

Best prices and perks.

Date of experience: June 27, 2023

Thumbnail of user davel1062
Pennsylvania
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

I restore older bikes and finding parts is usually a pain. Once again Reveille came through

Reason I chose this business:

Parts availability

Date of experience: June 22, 2023

Thumbnail of user kylem940
Delaware
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Love this site they always ship fast and easy to deal with

Reason I chose this business:

My favorite motorcycle gear website

Date of experience: June 21, 2023

Thumbnail of user ricardoc401
Puerto Rico
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Quick, fast, excellent price, the best service i have received

Reason I chose this business:

Internet recomendation

Date of experience: June 21, 2023

Thumbnail of user tonyd1319
Connecticut
1 review
0 helpful votes
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June 22nd, 2023
Verified purchase

Lots of great info on their site and they delivered what I wanted very fast. Thank you!

Reason I chose this business:

The info videos on all the top products.

Date of experience: June 22, 2023

Thumbnail of user garyw1716
Illinois
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Good products and fast delivery. Would recommend this website for motorcycle related stuff.

Date of experience: July 6, 2023

Thumbnail of user codys442
California
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

I received my order within two days; product and service as advertised.

Date of experience: July 7, 2023

Thumbnail of user rondad67
Australia
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

It's a breeze shopping with you guys. Thanks for everything

Reason I chose this business:

It had exactly what I was thinking of getting

Date of experience: June 27, 2023

Thumbnail of user davidt3765
Texas
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Pleasant experience, prices were also very good on the parts/accessories I ordered

Date of experience: June 27, 2023

Thumbnail of user geoffreyf87
North Carolina
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

The return/exchange process was easy and efficient.!

Reason I chose this business:

Had received a gift and needed to exchange for a larger size.

Service

Date of experience: June 27, 2023

Thumbnail of user jimp1313
Canada
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Super quick! One week and bam it's here! Definitely using this website again!

Reason I chose this business:

Looked online, saved a $100.

Date of experience: June 21, 2023

Thumbnail of user reynam49
Iowa
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

Was happy to find this item. It is necessary for the phone holder.

Reason I chose this business:

Had purchased items before

Date of experience: June 20, 2023

Thumbnail of user lindseyc365
Hawaii
1 review
0 helpful votes
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July 18th, 2023
Verified purchase
• Updated review

Delivery on time. Even better I received item earlier than expected date.

Date of experience: June 18, 2023

Delivery on time
June 8th, 2023
Verified site experience
• Previous review

Date of experience: June 8, 2023

Thumbnail of user toddm967
Illinois
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Quality merchandise, super fast delivery. Was a pleasure

Date of experience: June 28, 2023

Thumbnail of user richardx446
TT
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Received the products I ordered, and they were in good condition as usual.

Reason I chose this business:

Shopped here before and got quality service and products.

Date of experience: June 28, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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