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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6196

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,757
Neutral
243
Negative
326
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92,059 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,190)

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user calebp131
Pennsylvania
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

Nuff said…………………………………….…………………………….::: :// /:.:::::

Date of experience: June 28, 2023

Thumbnail of user laicd
California
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Fantastique shoes for well I wear them every day that I ride my electric unicycle

Reason I chose this business:

Great customer service

Date of experience: June 3, 2023

Thumbnail of user danialm20
Tennessee
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Easy and good price. I received the boots much quicker than expected

Date of experience: June 15, 2023

Thumbnail of user royt300
Ohio
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Used this site a few times its seamless really enjoy it

Date of experience: April 7, 2023

Thumbnail of user rosel653
Wisconsin
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

I forgot my password again...that was the only hang up.

Reason I chose this business:

No one else had the part.

Date of experience: April 7, 2023

Thumbnail of user julieb2928
South Carolina
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

I have had several impeccable support experiences. Thanks y'all.

Reason I chose this business:

I had zilla cash and need a cardo pack. Not in stock locally.

Service

Date of experience: June 18, 2023

Thumbnail of user larryk919
Ohio
1 review
0 helpful votes
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April 12th, 2023
Verified purchase

I appreciate getting 20% off! Order came just a few days after ordering! Very good quality

Reason I chose this business:

Reveille has the best options

Date of experience: April 12, 2023

Thumbnail of user alanf592
Illinois
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Fine no problem at all entering the rest of this to get over 50 characters

Reason I chose this business:

Had what i needed I think

Date of experience: April 9, 2023

Thumbnail of user robertv939
New Jersey
2 reviews
0 helpful votes
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April 10th, 2023
Verified purchase

Excellent shopping experience. I used my Revzilla bucks to make this purchase.

Reason I chose this business:

Repeat customer

Date of experience: April 10, 2023

Thumbnail of user davidg5973
Arizona
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Helmet fits my semi oval head well. Expensive but very quiet.

Reason I chose this business:

Past experience.

Date of experience: June 12, 2023

Thumbnail of user josephe1072
Oklahoma
4 reviews
0 helpful votes
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April 13th, 2023
Verified purchase

Found what I needed quickly and easily. The site was very easy to navigate.

Reason I chose this business:

They had what I needed.

Date of experience: April 13, 2023

Thumbnail of user cynthias1248
New York
2 reviews
0 helpful votes
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April 12th, 2023
Verified purchase

Very fast and easy. Great website. Was able to purchase quickly on my lunch break at work.

Date of experience: April 12, 2023

Thumbnail of user amberd748
Maryland
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

No complaints! Revzilla had what I was looking for.

Reason I chose this business:

I find something I like. I check to see if Revzilla has it!

Date of experience: April 14, 2023

Thumbnail of user donaldd918
California
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

RevZilla always has what I need. Fast shipping too! Just a great reliable company! Nuff said!

Date of experience: April 14, 2023

Thumbnail of user lawrencej310
Texas
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Easy to use site, good products, and fast shipping.

Date of experience: April 14, 2023

Thumbnail of user tedp189
Canada
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Great selection fit was perfect no problem with delivery awesome place for online shopping

Reason I chose this business:

My to go store

Date of experience: June 13, 2023

Thumbnail of user elif59
Vermont
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Great quality product with super fast shipment. Will order from RevZilla again in the near future.

Reason I chose this business:

Convenience.

Date of experience: June 16, 2023

Thumbnail of user dorothyt773
Connecticut
2 reviews
0 helpful votes
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April 17th, 2023
Verified purchase

Using this website made it easy to find what I needed and came fast

Reason I chose this business:

Good prices

Date of experience: April 17, 2023

Thumbnail of user barbaraa1773
Maryland
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Easy navigation; fast transaction; clear information

Reason I chose this business:

Quality customer service and clear information about the products

Service

Date of experience: April 17, 2023

Thumbnail of user albertb367
New Jersey
2 reviews
0 helpful votes
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April 16th, 2023
Verified purchase

As usual, Revzilla didn't disappoint. Good service and great follow-up support if needed.

Reason I chose this business:

Streamlined process, help if you need it.

Date of experience: April 16, 2023

Thumbnail of user robertl4564
Michigan
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Fair price, prompt shipping, well made, easy to install. Just what I wanted.

Reason I chose this business:

RevZilla is my, Go To, for aftermarket parts. Always a good experience.

Date of experience: June 13, 2023

Thumbnail of user derekb583
Massachusetts
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Never had an issue ordering from this site, always ships on time and accurate

Reason I chose this business:

Easy to use

Date of experience: June 10, 2023

Thumbnail of user nicholasm986
California
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Super easy & great shopping experience. Will definitely shop again for my future gear. Thanks guys.

Date of experience: April 20, 2023

Thumbnail of user edx94
Michigan
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Great value! Already placed another order and expecting to arrive in a couple days.

Date of experience: April 19, 2023

Thumbnail of user martham1449
California
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Great selection, prices, and videos with very helpful information!

Reason I chose this business:

Used with great experience in the past and a great deal on the piece of gear I was looking for.

Date of experience: April 18, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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