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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6192

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,754
Neutral
242
Negative
326
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Instant Feedback

92,045 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,186)

Rating

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Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user jayb1394
Tennessee
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Hassle free shopping. Constant contact updating order and shipment. Fast shipping.

Date of experience: June 17, 2023

Thumbnail of user rc574
Connecticut
1 review
0 helpful votes
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June 15th, 2023
Verified purchase

Correct parts. Well made.Will buy again from this seller.

Reason I chose this business:

Parts are in stock.

Date of experience: June 15, 2023

Thumbnail of user markn416
California
2 reviews
0 helpful votes
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April 21st, 2023
Verified purchase

Thank you very much your service model is top of the line!

Reason I chose this business:

Availability

Date of experience: April 21, 2023

Thumbnail of user rebeccaw1864
New York
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Easy checkout. Always find good deals on the products I want and need. Great selection.

Date of experience: April 20, 2023

Thumbnail of user jenniferf2381
Georgia
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Nice feature to alert me that product was available

Date of experience: April 19, 2023

Thumbnail of user ethann149
Wisconsin
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Great experience glad they came in on time described just as it should

Date of experience: April 22, 2023

Thumbnail of user jenne158
Maryland
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

So far it went pretty smooth, received them in a couple days. Ready to install and start riding

Reason I chose this business:

Need tires for the upcoming summer season

Date of experience: April 24, 2023

Thumbnail of user qf
Colorado
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Awesome as usual. On time and excellent service. Love Revzilla! Ready for some summer fun!

Reason I chose this business:

Product availability and shipping is always great!

Date of experience: April 25, 2023

Thumbnail of user tylerg433
California
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Awesome great service will definitely use again for parts

Date of experience: April 24, 2023

Thumbnail of user davel1018
Massachusetts
1 review
0 helpful votes
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April 24th, 2023
Verified purchase
• Updated review

Great company. Very helpful and returns are easy as well

Date of experience: April 24, 2023

These guys are great
March 16th, 2023
Verified purchase
• Previous review

Over the past 6 years I prefer to buy all my buy parts (thousands of dollars) wity Revzilla. The prices are are low as they get and let's face it we all shop around when it comes to big ticket items (exhausts. Tuners, tires etc) so you know what every item on your personal wish lift goes for. The items usually get here within a week (many times a day or two) and if there is any issue, returns are very easy. (most) of the staff does seem to know a thing or two about bikes as well!

Date of experience: March 16, 2023

Thumbnail of user paulb4538
North Carolina
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

The credit card order page was glitzy. Other than that all good.

Reason I chose this business:

Easy to use website and lots of reviews on products.

Date of experience: April 24, 2023

Thumbnail of user ralphw346
Tennessee
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Good service quality parts, timely delivery. Overall satisfied.

Date of experience: April 23, 2023

Thumbnail of user drewm274
Texas
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

That Matches the picture… I don't really know what else to say. Looks cool!

Date of experience: June 18, 2023

Thumbnail of user freds847
Texas
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Easy and smooth transaction. Pants were as expected.

Reason I chose this business:

Happy with products

Date of experience: June 12, 2023

Thumbnail of user bryanw623
Alabama
2 reviews
0 helpful votes
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June 12th, 2023
Verified purchase

Very good. No issues.package arrived as promised and tracking was spot on

Reason I chose this business:

Availability and price

Date of experience: June 12, 2023

Thumbnail of user eugenek199
Wisconsin
2 reviews
0 helpful votes
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April 27th, 2023
Verified purchase

I am re ordering as was too small. Casey did a great job for customer service.

Reason I chose this business:

Son recommended it

Date of experience: April 27, 2023

Thumbnail of user excellentk
South Carolina
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Easy and great quality! Will shop here again! Yay!

Reason I chose this business:

Great reviews

Date of experience: April 26, 2023

Thumbnail of user quinnyv
Texas
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Nice windshield upgrade easy purchase fast shipping

Reason I chose this business:

Found it on google

Date of experience: April 26, 2023

Thumbnail of user wilhelmh9
Florida
2 reviews
0 helpful votes
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April 26th, 2023
Verified purchase

Quick and easy to shop fast delivery nice quality thank you

Reason I chose this business:

My boot size

Date of experience: April 26, 2023

Thumbnail of user danielb3252
California
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Quick and easy! Always Shipped promptly! Thank you Revzilla!

Reason I chose this business:

I’ve ordered plenty of motorcycle parts and riding gear and they’ve always been solid.

Service

Date of experience: April 27, 2023

Thumbnail of user anthonyz630
Iowa
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Easy experience. I would recommend it to anyone that has a stock headlight.

Date of experience: April 27, 2023

Thumbnail of user meganr388
Florida
2 reviews
0 helpful votes
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April 27th, 2023
Verified purchase

Great, very easy to follow instructions. Thank you!

Service

Date of experience: April 27, 2023

Thumbnail of user trevzillat
New York
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Buy stuff all the time, never once had an issue and shipping is always quick

Date of experience: April 27, 2023

Thumbnail of user trevord227
Washington
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Fast delivery. Looking forward to using the bag on a few trips this summer.

Date of experience: May 2, 2023

Thumbnail of user scottg1798
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy process...searched, found what I wanted, and bought...delivered on time...no hassle...Thanks!

Date of experience: May 2, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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