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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6191

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,753
Neutral
242
Negative
326
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92,039 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
See positive reviews
Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,185)

Rating

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Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user philb394
Massachusetts
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Excellent service after the sale - makes customers confident in buying again.

Excellent fast resolution and response

Reason I chose this business:

Long time repeat customer pretty much since they opened.

Service

Date of experience: May 1, 2023

Thumbnail of user colstonm1
Canada
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Price is good and it shipped quicker than expected thumbs up

Date of experience: May 1, 2023

Thumbnail of user andread941
Florida
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I love shopping on revzilla! It's always a great experience!

Reason I chose this business:

It was highly recommended by a friend

Date of experience: May 2, 2023

Thumbnail of user jamesb8077
New Zealand
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Excellent service, fair price and awesome products.

Awesome service very understanding.

Reason I chose this business:

Used them multiple times.

Service

Date of experience: May 2, 2023

Thumbnail of user brianc3489
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I would say this is the place to come for parts. Lord of variety and fair shipping speeds.

Date of experience: May 1, 2023

Thumbnail of user garyd474
Georgia
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Easy to navigate! Exceptional service! Absolutely loved it

Reason I chose this business:

You all are the best

Date of experience: May 1, 2023

Thumbnail of user tristens26
Michigan
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Tires were exactly what I needed. Great price and arrived fast.

Date of experience: May 1, 2023

Thumbnail of user jarvism39
Virginia
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

My product ship within a reasonable time and work perfectly

Date of experience: May 2, 2023

Thumbnail of user otisg19
Illinois
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Received package with no problems, pipes fit great and happy overall.

Reason I chose this business:

Best aftermarket selection

Date of experience: May 2, 2023

Thumbnail of user renel236
Puerto Rico
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Excellent experience! Will recommend Revzilla for all your biker needs!

Service

Date of experience: May 1, 2023

Thumbnail of user bills2136
Washington
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Order was shipped quickly. Everything arrived as it should have

Reason I chose this business:

It was easy

Date of experience: May 1, 2023

Thumbnail of user rudyr129
Illinois
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Super fast shipping! A++++ will definitely buy Michelin tires from you guys again

Reason I chose this business:

Reliable and fast

Date of experience: May 1, 2023

Thumbnail of user nate.g
California
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Easy to shop. Quick shipping. I'll be making more purchases here.

Reason I chose this business:

Catered to what I was looking for. Easy to navigate

Date of experience: May 1, 2023

Thumbnail of user yasmarn
New York
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Good stuff bud, rip fast……………………………………………………………. Must be 50 characters

Reason I chose this business:

Cuz they’re sick

Service

Date of experience: May 1, 2023

Thumbnail of user lawrencer419
New Mexico
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I've purchased several helmets from other on line sites, you had the perfect helmet for me

Reason I chose this business:

Best on line reviews

Date of experience: May 1, 2023

Thumbnail of user danellem21
New Mexico
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Everything was great! And I love shopping with RevZilla

Reason I chose this business:

Great prices and love shopping with RevZilla

Service

Date of experience: May 1, 2023

Thumbnail of user emmanuelx71
Philippines
1 review
0 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Took some time to reach me but received the items in good condition

Date of experience: May 1, 2023

Seamlessly efficient
April 7th, 2023
Verified site experience
• Previous review

Date of experience: April 7, 2023

Thumbnail of user lawrencee244
South Carolina
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Had everything I needed in stock and shipped to my front door within a few days.

Date of experience: April 30, 2023

Thumbnail of user cynthian936
GB
1 review
0 helpful votes
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May 1st, 2023
Verified purchase
• Updated review

1 st time I have shopped here but order as expected and everything Ok

Date of experience: May 1, 2023

1 st time I have shopped here but appears Ok
April 12th, 2023
Verified site experience
• Previous review

Date of experience: April 12, 2023

Thumbnail of user kcg18
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

I love ordering from Revzilla—always fast and easy to order. Great site.

Date of experience: May 1, 2023

Thumbnail of user dougm867
Michigan
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Quick shipping. Good pricing on the helmets we wanted. Will buy more from them again.

Date of experience: May 1, 2023

Thumbnail of user jesseb756
Oklahoma
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Wide selection, competitive prices, easy checkout.

Reason I chose this business:

Past customer.

Date of experience: May 1, 2023

Thumbnail of user billg963
South Carolina
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Fast shipping, friendly staff, and great selection!

Date of experience: May 1, 2023

Thumbnail of user peteh197
Texas
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The helmet is as described, it fit correctly according to size.

Date of experience: May 1, 2023

Thumbnail of user renel236
Puerto Rico
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Excellent experience! Will recommend Revzilla for all your biker needs!

Very helpful

Reason I chose this business:

Easy ordering and very nice people

Service

Date of experience: May 1, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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