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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1726
  • Quality
    6191

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,753
Neutral
242
Negative
326
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92,039 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,185)

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user garyd1328
Canada
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Easy shopping, delivered on-time! Excellent product!

Date of experience: May 1, 2023

Thumbnail of user christophers2925
Georgia
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

It was so fast and easy had my package the very next day.

Reason I chose this business:

I have always ordered my stuff from them I like to stick with the best.

Date of experience: May 1, 2023

Thumbnail of user tysonh58
Iowa
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Some of my factory open parts took longer than expected

Reason I chose this business:

They have the most products

Date of experience: May 1, 2023

Thumbnail of user noahg221
Tennessee
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

It is great being able to look at oem or aftermarket parts.

Reason I chose this business:

Easy to use and has everything I’ve wanted so far.

Date of experience: May 1, 2023

Thumbnail of user adamb1842
Pennsylvania
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

They had hard to find oem parts that nobody else could get for weeks

Reason I chose this business:

Pricing and service

Date of experience: May 1, 2023

Thumbnail of user dustinr182
Kansas
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Shipping was fast product fit exactly as it said. Thank you for the great customer service.

Date of experience: May 1, 2023

Thumbnail of user kevinb3252
California
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

Great product, fast shipping, will order again/ use Revzilla in the future.

Date of experience: May 1, 2023

Thumbnail of user todda343
Georgia
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Gear shipped fast and prices are fair. Appreciate the help!

Reason I chose this business:

Always ships fast, gear is quality, prices are fair. Returns are super easy too!

Date of experience: May 1, 2023

Thumbnail of user robertl4464
New York
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Fast shipping, A++++. Will do business again. Wide selections

Tire lost in transit.

Service

Date of experience: May 1, 2023

Thumbnail of user thomasa1538
Oregon
2 reviews
0 helpful votes
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May 1st, 2023
Verified purchase

This was faster than most packages I have received

Date of experience: May 1, 2023

Thumbnail of user kenh1121
Philippines
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Ordered my parts here most of the time so far its great

Date of experience: April 30, 2023

Thumbnail of user virginiaq551
Oregon
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Thanks, very easy to order web site. Excellent choices for my needs.

Reason I chose this business:

Rack with luggage for my Int650

Date of experience: April 30, 2023

Thumbnail of user marko1163
Tennessee
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

My shopping experience was quick and easy, especially for a first-time buyer

Reason I chose this business:

I chose RevZilla for the different paying options.

Date of experience: April 30, 2023

Thumbnail of user johnh8727
Illinois
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Products were received, but the estimated shipping was way off.

Reason I chose this business:

Recommendations.

Date of experience: June 15, 2023

Thumbnail of user paulw2599
North Dakota
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Positive, assisted with recommendations for front tire

Reason I chose this business:

Shopped around

Date of experience: May 3, 2023

Thumbnail of user felipea90
California
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Berry great service and fast response no issues by request credit

Reason I chose this business:

Recommended by my cousin from Mexico City

Date of experience: May 5, 2023

Thumbnail of user graceu192
Virginia
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Arrived on time very satisfied with customer service.

Date of experience: May 3, 2023

Thumbnail of user mm1528
California
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

The price is more than other locations, shop around.

Date of experience: May 3, 2023

Thumbnail of user saull50
California
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Excellent products, ordering process and customer service.

Date of experience: May 3, 2023

Thumbnail of user josephs3478
Florida
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Product was in new condition and fit as described by measurement tool.

Reason I chose this business:

Revzilla seems to stock the items I need and shipping is fast.

Date of experience: May 3, 2023

Thumbnail of user mattj369
Arizona
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Tires were competitively priced and shipped quickly. What else can you ask for?!

Date of experience: May 4, 2023

Thumbnail of user bobf1235
New Hampshire
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Very pleased really impressed came next day super quick

Reason I chose this business:

Saw it online

Date of experience: May 3, 2023

Thumbnail of user erniesv
Pennsylvania
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Excellent. Open box buy. Saved lots of $. Nothing missing.

Reason I chose this business:

Price, shipping time. Ease of ordering

Date of experience: May 3, 2023

Thumbnail of user tylerm737
Tennessee
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Excellent service! Very fast shipping no hassle easy to deal with.

Reason I chose this business:

Fast service, shipping, and quality parts.

Date of experience: May 3, 2023

Thumbnail of user peted170
New York
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Never an issues always sooner that expected delivery.

Date of experience: May 4, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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