• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5632

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,664
Neutral
235
Negative
325

Instant Feedback

86,011 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,623)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user ethang337
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

It was super easy to find the parts i wanted with the shop by bike feature and it gives you basic specs on general parts for your bike

Reason I chose this business:

Reliability

Reason I chose this product:

They were items i have been wanting to change.

Quality
Thumbnail of user brandonh1167
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I ordered an oil filter for my 2011 Suzuki Hayabusa and I received it quicker than anticipated. I've ordered from RevZilla before and I will again. Thanks!

Reason I chose this business:

They had what I was looking for

Reason I chose this product:

I need to change the oil in my motorcycle

Quality
Thumbnail of user rickl713
1 review
0 helpful votes
  • Send Message
September 2nd, 2024
Verified purchase

Used the chat box to verify the part number and it was shipped right away. I was able to ride again in a few days. Great service.

Reason I chose this business:

They had the part that I needed.

Reason I chose this product:

It WAS OME to my bike.

Quality
Thumbnail of user bamajoeb
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase
• Updated review

I searched the internet and RevZilla had the best price. Got my items in a timely matter. Yes I am a repeat customer...

Reason I chose this business:

Price and avalibility

Reason I chose this product:

Used it before...

Quality
Fast n easy
December 6th, 2023
Verified site experience
• Previous review
Thumbnail of user jasonm3715
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

I purchased a used ATV that had no racks or bumper on it. I hated the look so I purchased used ones on eBay but needed the 8x16 bolts that are used to attach it to the frame. RevZilla had the bolts that were OEM Honda and fit perfectly. Love the look now!

Reason I chose this business:

Ordered from them before with great success

Reason I chose this product:

Needed for AtV rebuild

Quality
Thumbnail of user brettm542
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

RevZilla is a great company, helpful when it comes to customer service needs, and are willing to price match to give you the best deal you can get.

Reason I chose this business:

I've used RevZilla for a long time and I will continue to as long as they keep providing excellent service.

Quality
Thumbnail of user kevinb4081
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I ordered the Airhawk seat pad to help me get comfortable on my new Yamaha Tracer 9 GTPlus before my big cross country jaunt. Product was priced better than expected, delivery was prompt, and the seat pad has performed beautifully so far 700 miles into my 4000+ mile trip.

Reason I chose this business:

Revzilla is the best, great video reviews, great discounts, great service

Quality
Thumbnail of user johnh10701
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Look and fitment was perfect! Went to local hardware store and got the hardware needed in instructions provided.

Reason I chose this business:

Fast and easy

Reason I chose this product:

Honestly the low price compared to Harley brand

Quality
Thumbnail of user elvyst
1 review
0 helpful votes
  • Send Message
September 23rd, 2024
Verified purchase
• Updated review

The shopping experience is pleasant, the website is dynamic, they have a variety of interesting products for bikers.

Reason I chose this business:

For the variety and good prices.

Reason I chose this product:

Because that's what I was looking for.

Quality
Excelente experiencia de compra
September 8th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Porque tienen gran variedad

La experiencia de compra en genial, muy intuitiva,...
January 10th, 2024
Verified site experience
• Previous review

La experiencia de compra en genial, muy intuitiva, es facil conseguir lo que estás buscando.

Reason I chose this business:

Por su amplio portafolio de productos.

Excellent shopping place
September 18th, 2023
Verified purchase
• Previous review

Nice store, I like ecommerce because I always get what I'm looking for and there is a variety of brands.

Reason I chose this business:

Because they have everything and a little more.

Nice store
September 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Porque tienen un amplio inventario.

Thumbnail of user deryar1
2 reviews
0 helpful votes
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October 3rd, 2024
Verified purchase

I will probably think about shopping elsewhere if I need something in a timely matter in the future.

Wasn’t helpful.

Reason I chose this business:

2 day shipping which wasn’t fulfilled.

Reason I chose this product:

I needed it.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

I checked into your order and it does state that free ground was selected. Not expedited 2 day. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user geraldd530
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

Revzilla is always my first stop, and almost always my last stop, when I need anything (riding gear, parts, maintenance supplies, etc.).

Reason I chose this business:

Revzilla almost always has what I need, and always at a great price. Customer service has always been responsive and genuinely helpful. The only time I go somewhere else is when I need parts for an old bike (like my '72 BSA).

Reason I chose this product:

Needed for routine maintenance.

Quality
Great products, great service, great value.
April 15th, 2024
Verified purchase
• Previous review

Revzilla is always my first stop for anything I need. About the only reason I don't buy from Revzilla is they don't have what I want, and apart from parts for my 1972 BSA, it's pretty rare that they don't have what I want.

I love Revzilla
October 9th, 2023
Verified site experience
• Previous review

I love Revzilla. They are the first place I go.

Reason I chose this business:

Revzilla it my go-to source for everything I need. They are always the first place I check, and if they have what I need/want I don't look further.

Thumbnail of user richardt570
3 reviews
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

The fit was good and quality looks excellent. I like Revzilla for excellent products and return policy. Buying riding jeans is not an easy process

Reason I chose this business:

Regular Customer

Quality
Thumbnail of user victorl576
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Awesome I will be using this website for everything! Good prices, a lot of variety, fast delivery everything is good!

Quality
Thumbnail of user paulj2117
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Ordered a dark brown leather jacket and when received jacket was a lighter in color than picture shown on website.sent it back and received refund..

Awesome

Reason I chose this business:

Alot of awesome products

Reason I chose this product:

I really liked what I saw on website

Service
Quality
Thumbnail of user mikeg2654
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

Weird sizing on the gloves but after returning the first pair and sizing up they fit perfectly. Good shopping experience and the return went well.

Reason I chose this business:

Widest variety of parts and gear, and I like the policies and deals.

Reason I chose this product:

Knox makes high quality gear and the availability is hit or miss due to that, so I jumped on it as soon as I saw that the product was available.

Quality
Thumbnail of user robertb10388
Rob
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase
• Updated review

Shipping is slow, way slow, like 2+ weeks for an "in stock" part. However, once they finally shipped it, got here in 3 days.

Reason I chose this business:

You have a great selection of OEM parts. Ordered a factory replacement mirror.

Reason I chose this product:

Honda part #, exact fit.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for taking the time to leave a review. It looks like your order was placed on the 7/26, and the item had a 1-2 weeks lead time prior to shipping. It was with the carrier and on its way to you on the 8/2, which is the 5th business day after your order got processed.

Site is very user friendly
July 29th, 2023
Verified site experience
• Previous review

Site is very user friendly. Was simple to find specific parts for my bike.

Reason I chose this business:

Facebook ad

Thumbnail of user billd1184
1 review
0 helpful votes
  • Send Message
September 26th, 2024
Verified purchase

I like shopping at RevZilla because they give veterans and first responders discounts. I'm a veteran and a retired first responder.

I spelt my email wrong and they fixed it quickly.

Reason I chose this business:

They had the product I wanted.

Reason I chose this product:

It’s for my new 2024 Road Glide. No one else had a seat available.

Service
Quality
Thumbnail of user davidb12062
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase
• Updated review

RevZilla always has what I need for my motorcycles. They ship quick even though FedX don't deliver very quickly. I would highly recommend RevZilla.

Quality
Item I was looking for
May 27th, 2024
Verified site experience
• Previous review

Item I was looking for. Great.

Reason I chose this business:

Honda Transalp XL 750 products.

Thumbnail of user tylerb1072
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

Fits my daughter perfectly. I tried another brand, but was way to big even though I ordered according to their sizing chart.

Reason I chose this product:

Availability. Its hard to find a youth sized street helmet

Quality
Thumbnail of user shauns364
0 reviews
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Zachary was a real pleasure to talk to and answered my question on how a product was going to fit so I felt confident with my purchase

Reason I chose this business:

Know one else had the product in question

Reason I chose this product:

Added style

Quality
Thumbnail of user joelh563
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

The ordering process was seamless and I received my order on time. I had an issue with zillacash and an e-gift card and the first customer service rep basically said too bad. The second rep that responded (Cody C.) went above and beyond to make sure my concerns were not overlooked and that I was taken care of. For this reason I will shop Revzilla again.

The ordering process was seamless and I received my order on time. I had an issue with zillacash and an e-gift card and the first customer service rep basically said too bad. The second rep that responded (Cody C.) went above and beyond to make sure my concerns were not overlooked and that I was taken care of. For this reason I will shop Revzilla again.

Reason I chose this business:

Bonus cash back offers as well as customer service.

Reason I chose this product:

They were what I needed at a good price.

Service
Quality
Thumbnail of user anthonyp2283
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

It seemed like the shipping was a little slow. 9 days from ordering to receiving it seemed a little slow but other than that everything went perfect.

Reason I chose this business:

I've ordered many things from RevZilla so I know what to expect.

Reason I chose this product:

After looking for some gloves for summer writing and doing some research I decided these were something I wanted to try.

Quality
Thumbnail of user donnyw57
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

I ordered Progessive Drop In Lower kit for Harleys was just what I needed and the price was right. It came quickly and I have put 200 miles on it already, made the ride a little better.

Reason I chose this business:

I like the guy who does the video's. He explains things so us old men can understand.

Reason I chose this product:

I chose Progessive Suspension because I have used them many times before for front suspension springs, I usually get their mono-tubes for front forks but i wanted to try something different this time. The drop in lowering kit works great.

Quality
Thumbnail of user annabellaw10
1 review
0 helpful votes
  • Send Message
October 1st, 2024
Verified purchase

I have a 2005 Kawasaki Vulcan 800 Classic. The parts are hard to find, but parts I ordered from you were the right part parts. They fit perfectly.

Reason I chose this business:

Google Search

Quality
Thumbnail of user peterc2601
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase
• Updated review

Waited for the sale of the side bag to pull the trigger and buy all my stuff. I like that you are having more ATv part avaliable.

Reason I chose this business:

I have been a long time customer, good service overall.

Reason I chose this product:

Good reviews. And a good sale price on the swing arm bag. I usually buy my riding gear from Revzilla and my Harley parts from JP Cycle. I don't know I have done that for years.

Quality
Website issues at times
August 5th, 2024
Verified site experience
• Previous review
Reason I chose this business:

I have been a long time customer, good service overall.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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