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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1725
  • Quality
    6185

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,748
Neutral
242
Negative
326
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92,007 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
See positive reviews
Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,179)

Rating

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user jonp574
Georgia
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Thank you as always, for being THE best! Great parts and service.

Reason I chose this business:

Always got what I want and always great service.

Date of experience: May 3, 2023

Thumbnail of user bains2
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Easy order great price and quick delivery I will be ordering from them again.

Reason I chose this business:

Repeat customer

Date of experience: May 2, 2023

Thumbnail of user jesseg528
Maryland
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Taylor specifically is awesome and gives the best customer service! Thanks guys!

Reason I chose this business:

Previous customer

Date of experience: May 3, 2023

Thumbnail of user brennand11
California
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Shipping was fast as always! Love Revzilla for dirt bike and Harley parts/gear

Reason I chose this business:

Right price at the time for something I was looking for

Date of experience: May 3, 2023

Thumbnail of user wesleyh238
North Carolina
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great experience and easy to find what I'm looking for.

Reason I chose this business:

Great products and great prices!

Date of experience: May 2, 2023

Thumbnail of user kanalet
Oregon
2 reviews
0 helpful votes
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May 3rd, 2023
Verified purchase

Product is great Ram mounts, shipping was quick and inexpensive

Reason I chose this business:

Online google reviews

Date of experience: May 3, 2023

Thumbnail of user charlieg250
Alabama
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Fair prices, quick shipping, and ease of use online experience keeps me coming back.

Reason I chose this business:

Listed above.

Date of experience: May 3, 2023

Thumbnail of user johnd7940
Philippines
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Awesome products and the site's accurate descriptions of it's fitment is truly a big plus.

Reason I chose this business:

Wide range of products available and accurate item descriptions and fitment.

Date of experience: May 2, 2023

Thumbnail of user melissai732
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase
• Updated review

Good stuff! I was very happy with his quick it came and the quality!

Reason I chose this business:

Heard about it from a friend.

Date of experience: May 2, 2023

Good stuff
April 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Heard about it from a friend.

Date of experience: April 22, 2023

Thumbnail of user peterb2684
Pennsylvania
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Came within 24 hours! Perfect fit and I'm so happy with it!

Date of experience: May 2, 2023

Thumbnail of user stonec17
North Carolina
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Fast shipping! Always my go to for any motorcycle gear

Reason I chose this business:

Because it’s the best place to find gear

Date of experience: May 2, 2023

Thumbnail of user jerryw845
Ohio
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Order motorcycle tire,received it in 2 days,great price and wonderful customer service

Date of experience: May 2, 2023

Thumbnail of user carolm3080
Pennsylvania
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The product was delivered on time. I would recommend Revzilla to others.

Customer service took care of my returned product and was very helpful.

Service

Date of experience: May 2, 2023

Thumbnail of user melissam3456
Georgia
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Good selection of colors and sizes also different face shields available

Reason I chose this business:

Large selection of Helmets

Date of experience: May 2, 2023

Thumbnail of user jakem641
Ohio
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Shipped quick, fit perfectly, chain was the exact length I needed. Awesome parts!

Date of experience: May 3, 2023

Thumbnail of user wyattm70
Canada
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Deal went well. Like the product. All dealings with RevZilla Positive.
Thank you.

Reason I chose this business:

Good previous dealings.

Date of experience: May 2, 2023

Thumbnail of user maalimt
Canada
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Oder came super fast and in mint condition I Will be use them again.

Reason I chose this business:

I heard of them through a friend

Date of experience: May 2, 2023

Thumbnail of user colew84
Tennessee
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Everything is setup very nicely and ships quickly!

Their return policy is perfectly fair, they are responsive, and all of my return experiences were perfectly pleasant.

Reason I chose this business:

They’ve got a ton of great reviews on their site, and a large selection of items to cater to any rider.

Service

Date of experience: May 2, 2023

Thumbnail of user mikec2678
Connecticut
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Excellent quick service for a fair cost. Will buy from this company again

Date of experience: May 2, 2023

Thumbnail of user alanc285
New York
2 reviews
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Easy to find what you are looking for and timely shipping!

Reason I chose this business:

One stop shopping

Date of experience: May 2, 2023

Thumbnail of user patrickn428
Virginia
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

RevZilla provided the products I needed in a timely manner with competitive pricing.

Reason I chose this business:

My friends told me about their great experiences on RevZilla!

Date of experience: June 16, 2023

Thumbnail of user reginaa190
New York
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great selection, quick shipping and quality items…..

Reason I chose this business:

Great selection, quick shipping and quality items.

Date of experience: May 2, 2023

Thumbnail of user glennb612
North Carolina
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

Item does not fit my bike. I apparently don't have the specified tour rack.

Service

Date of experience: June 15, 2023

Thumbnail of user ge50
Indiana
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Quick shippers, get what you order in a timely manner, excellent quality

Reason I chose this business:

Recent purchases

Date of experience: May 2, 2023

Thumbnail of user haeleink
Alabama
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Always has what I needed. Love this place! Super fast shipping and nice packaging.

Reason I chose this business:

Revzilla has the stuff!

Date of experience: May 2, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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