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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1725
  • Quality
    6185

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,748
Neutral
242
Negative
326
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Instant Feedback

92,007 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,179)

Rating

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Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user michaels10897
Mississippi
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Always great service and fast shipping with Revzilla.

Reason I chose this business:

Great reputation and have done business with them in the past.

Date of experience: May 1, 2023

Thumbnail of user bryand501
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I've purchased lots of gear from Revzilla, always a great experience.

Needed to return an item that didnt fit. No hassles, and i had a replacement that fit very fast.

Reason I chose this business:

Has what I need.

Service

Date of experience: May 2, 2023

Thumbnail of user douglasb1032
Maine
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

The visor came quick and it's perfect! No scratches, just as listed

Reason I chose this business:

I have the membership

Date of experience: May 2, 2023

Thumbnail of user joshuat547
California
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Experience is top notch the reviews and videos are awesome. Best site ever for motorcycle anything.

Date of experience: March 20, 2023

Thumbnail of user brianp2047
North Carolina
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

5 Star service! Painless return and even received some bonus bucks!

Date of experience: March 19, 2023

Thumbnail of user bena569
Florida
2 reviews
0 helpful votes
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March 19th, 2023
Verified purchase

Brooke followed through with a complicated exhaust issue, she is fantastic.

Date of experience: March 19, 2023

Thumbnail of user andyw398
Missouri
1 review
0 helpful votes
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March 16th, 2023
Verified purchase

Been over 2 weeks and my gloves still haven't shipped

Date of experience: March 16, 2023

Thumbnail of user majab17
Maja B. – RevZilla Rep

Hi Andy,

We’re sorry to hear you are still awaiting your order. Please reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service so we can assist you further.

For more information on processing times and shipping timelines, please go to revzilla.com/shipping-policies.

Thumbnail of user winniey
Winnie Y.
Canada
4 reviews
7 helpful votes
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June 25th, 2016

Easy to navigate. Very informative product review from their videos. Fast delivery.

Date of experience: June 25, 2016

Thumbnail of user slimp4
Texas
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Always a good experience. Great website, parts and delivery

Date of experience: May 8, 2023

Thumbnail of user kaylab654
New York
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Absolutely changed the look of my Honda Rancher 420.

Reason I chose this business:

The only place that had rims and an easy way to order them to correct size.

Date of experience: May 8, 2023

Thumbnail of user johnn2725
California
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Tire arrived in a very timely manner, and costs were well within expectations.

Reason I chose this business:

Selection and availability of items needed

Date of experience: May 8, 2023

Thumbnail of user alanh1013
Washington
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Easy fitment search and quick delivery. Much appreciated.

Date of experience: May 8, 2023

Thumbnail of user dant899
New York
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Have not seen service like this since the pandemic.

Awesome

Reason I chose this business:

I always use Rev or Part they always have what I want or can get it.

Service

Date of experience: May 7, 2023

Thumbnail of user roym637
California
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Great service, quick delivery, just what expected!

Date of experience: May 7, 2023

Thumbnail of user jamesf3805
Massachusetts
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Good looking! Delivered on time! Fits and great quality tires!

Reason I chose this business:

Lower prices

Date of experience: May 7, 2023

Thumbnail of user clintj41
Kansas
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Order tires in a monday received them on that Thursday good price as well

Date of experience: May 5, 2023

Thumbnail of user davidb10075
Virginia
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

Never have an issue when ordering through RevZilla!

Reason I chose this business:

Best site to get motorcycle stuff from.

Date of experience: May 7, 2023

Thumbnail of user less192
Hawaii
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Easy process and fast shipping to HI………………………………..

Date of experience: May 5, 2023

Thumbnail of user marioh170
Arizona
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

I ordered 3 things and they all came in less then a week

Date of experience: May 6, 2023

Thumbnail of user rayr558
Texas
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Easy to order, super fast shipping and products worked as expected!

Reason I chose this business:

Previous good experiences

Date of experience: May 6, 2023

Thumbnail of user anthonyd2089
Kansas
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

Shipped super fast extremely satisfied! Will definitely continue to order from revzilla

Date of experience: May 5, 2023

Thumbnail of user rustyt24
Illinois
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Overall very good experience, great products and fast shipping.

Date of experience: May 6, 2023

Thumbnail of user samuelm806
Tennessee
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I've ordered many things from Revzilla. Never had a wrong order, and everything ships quickly!

Reason I chose this business:

I've used them before.

Date of experience: May 4, 2023

Thumbnail of user jd1093
Texas
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Great responsive and helpful customer support as always

Date of experience: May 4, 2023

Thumbnail of user fernandof145
Canada
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I had problems with other dealers but RevZilla is a smooth sail!

Reason I chose this business:

Availability and trust.

Date of experience: May 5, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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