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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1725
  • Quality
    6188

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,751
Neutral
242
Negative
326
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92,016 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
See positive reviews
Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,182)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user edwardm1718
New York
1 review
0 helpful votes
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May 6th, 2023
Verified purchase

Always a good experience using Revzilla, Great website, selection, videos, service.

Reason I chose this business:

Solid experience all around

Date of experience: May 6, 2023

Thumbnail of user billyb663
Pennsylvania
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Bought my new jacket, shipped quick, packaged well. Perfect

Reason I chose this business:

I just like revzilla

Date of experience: May 4, 2023

Thumbnail of user majab17
Maja B. – RevZilla Rep

Hey Timothy! We're very glad to hear you had a nice experience with us. Please reconsider your star rating based on the quality of the service provided!
Feel free to reach out to cs@revzilla.com, give us a call at 877-792-9455 or chat in by going to revzilla.com/customer-service if you have any questions or comments.

Thumbnail of user eduardop145
New York
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

They got everything you need and ships fast as promised.

Date of experience: March 21, 2023

Thumbnail of user ryany204
Illinois
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Site works well, no issues. Customer service is too notch

Reason I chose this business:

Really no other choice

Service

Date of experience: March 21, 2023

Thumbnail of user timp809
Connecticut
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

My Dunlop tire was available (in stock), priced right and delivered within a few days.

Reason I chose this business:

RevZilla has a great selection of products competitively priced and they offer a reduced cost for mounting the tires through Cycle Gear.

Date of experience: March 21, 2023

Thumbnail of user yahirr3
California
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Said it was suppose to be delivered in a week but came within 2 days

Date of experience: May 10, 2023

Thumbnail of user timmerr1
New Jersey
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

It didn't. There are other electrical woes afoot :/

Date of experience: May 11, 2023

Thumbnail of user quincyw30
Washington
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

Great place to shop super easy navigation love it!

Reason I chose this business:

Been shopping here since i bought my honda grom

Date of experience: May 11, 2023

Thumbnail of user ryanc1557
Washington
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Meh... I guess it works still seems to be running a bit lean on the higher end

Reason I chose this business:

First I saw

Date of experience: May 11, 2023

Thumbnail of user mohammads251
California
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Quick shipping, good packing thanks a lot appreciate it

Service

Date of experience: May 10, 2023

Thumbnail of user garyl1387
Massachusetts
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

RevZilla does not disappoint! As always a good experience.

Date of experience: May 11, 2023

Thumbnail of user geneo41
North Carolina
1 review
0 helpful votes
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June 9th, 2023
Verified purchase
• Updated review

Discount code did not work on the products I really wanted to use them for

Reason I chose this business:

Because of the discount code that didnt work cusigdhcvjhxmc jcjxhmchdicjxjvkxhficyxvmclncjbk

Service

Date of experience: May 10, 2023

Discount code did not work
May 30th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Because of the discount code that didnt work

Date of experience: April 30, 2023

Thumbnail of user aliciaz42
Minnesota
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Best experience I've had yet with bike related purchases!

Reason I chose this business:

Awesome prices

Date of experience: May 11, 2023

Thumbnail of user blainej18
Washington
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Very easy and tons of choices. Free shipping is a bit slow.

Reason I chose this business:

Been using Revzilla for couple years now.

Date of experience: May 9, 2023

Thumbnail of user kenw642
Wisconsin
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Thank you RevZilla for making ordering riding gear easy and delivery quick!

Reason I chose this business:

They have a great selection at a good price.

Date of experience: May 9, 2023

Thumbnail of user chrisn1104
New York
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Price for tires I bought seemed competitive. Arrived quickly.

Date of experience: May 8, 2023

Thumbnail of user jasonb3078
Texas
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Received on time and battery works great
Very happy

Reason I chose this business:

That’s who I always use

Date of experience: May 9, 2023

Thumbnail of user johnd7957
California
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Bought new helmet for my spouse. Great selection and plenty of reviews to compare.

Reason I chose this business:

Past experiences purchasing online with them. Answers to any question is just a phone call away by people that actually ride.

Date of experience: May 8, 2023

Thumbnail of user douglasb1039
Texas
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Pleased with the quick shipping, price, and excellent website.

Didn't receive tracking number

Reason I chose this business:

Price and reputation

Service

Date of experience: May 8, 2023

Thumbnail of user dwightm72
Washington
2 reviews
0 helpful votes
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May 9th, 2023
Verified purchase
• Updated review

All went smooth package was on time, good service. I will use you again.

Reason I chose this business:

Had good luck with RevZilla bbefore

Date of experience: May 9, 2023

All went smooth
April 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had good luck with RevZilla bbefore

Date of experience: April 12, 2023

Thumbnail of user daniela1833
North Dakota
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Idiots dont box up a $300 set of motorcycle tires. Crazy

Date of experience: May 14, 2023

Thumbnail of user scottm3194
North Carolina
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

RevZilla is always easy to deal with and super quick on the shipping!

Reason I chose this business:

Dealt with them before. Good company

Date of experience: May 14, 2023

Thumbnail of user sergioo92
New Jersey
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Excellent prices always the best quality of services and equipment. Dr. Ortiz

Date of experience: May 14, 2023

Thumbnail of user robertv1525
Washington
1 review
0 helpful votes
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May 14th, 2023
Verified purchase

Excellent and quick shopping, detailed info where needed plus reviews from others

Date of experience: May 14, 2023

Thumbnail of user modero
California
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

Always awesome, and have the best deal in town! Thanks revzilla!

Reason I chose this business:

Best deal in town or out of town!

Date of experience: May 14, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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