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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1724
  • Quality
    6180

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,744
Neutral
242
Negative
325
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91,978 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,173)

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Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user jorgea475
Florida
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Everything was received as expected and quickly. I would recommend.

Date of experience: May 19, 2023

Thumbnail of user josea1550
Honduras
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Bought what we wanted and received it efficiently.

Date of experience: May 19, 2023

Thumbnail of user erich2306
Pennsylvania
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Order placed. Receives 2 days later. Fast shipping. I love it.

Date of experience: May 19, 2023

Thumbnail of user bartoszg7
New York
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

Quick and easy purchase. Product shipped quickly. Would recommend to a friend.

Date of experience: May 18, 2023

Thumbnail of user jonathanp897
South Carolina
1 review
0 helpful votes
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May 18th, 2023
Verified purchase

The leathers were a good price and everything I ordered got here when it was expected.

Reason I chose this business:

Online store

Date of experience: May 18, 2023

Thumbnail of user samk877
California
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Easy to use website. Delivery status notification is great.

Service

Date of experience: June 13, 2023

Thumbnail of user jesusg389
Illinois
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Fast Shipping! I love that my product came on time.

Reason I chose this business:

Best website to shop for motorcycle gear.

Date of experience: May 24, 2023

Thumbnail of user corkyz
Michigan
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Ordering was quick and simple. The parts instructions were easy to follow.

Reason I chose this business:

Convenient!

Date of experience: May 24, 2023

Thumbnail of user miker2003
Missouri
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Nothing to report except fast delivery, and an out of stock issue, easily resolved.

A tire was not available in the exact size I wanted, which was resolved with a quick call.

Reason I chose this business:

Past experience

Service

Date of experience: May 24, 2023

Thumbnail of user emilianod9
Pennsylvania
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

On time and everything as I ordered. Good quality.

Date of experience: May 23, 2023

Thumbnail of user douglasb1048
North Carolina
2 reviews
0 helpful votes
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May 23rd, 2023
Verified purchase

Good experience. Quick service. Competitive prices.

Reason I chose this business:

In stock. Decent prices.

Date of experience: May 23, 2023

Thumbnail of user carlv203
Washington
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Easy to sign up for a new account and had some great deals on tires!

Reason I chose this business:

I saw an ad for D606 tires for a better price than Dunlop had them

Date of experience: May 22, 2023

Thumbnail of user shawnc696
Nebraska
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Awesome easily found what i wanted quick check out

Reason I chose this business:

Had what i wanted

Date of experience: May 22, 2023

Thumbnail of user ericl1614
New Jersey
2 reviews
0 helpful votes
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May 20th, 2023
Verified purchase

Always a pleasure to buy from revzilla. Thanks again

Date of experience: May 20, 2023

Thumbnail of user alexisd416
California
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Awesome service with prompt delivery. Item was as advertised and described. Thank you

Reason I chose this business:

Can’t beat there selection and sale prices.

Date of experience: May 22, 2023

Thumbnail of user gregorys1354
Illinois
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Ordered rain seat cover. Received wrong one. Was taken care of right away

Service

Date of experience: May 21, 2023

Thumbnail of user freddyk31
District of Columbia
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Revzilla's staff, reached by phone or online chat, had been prompt and helpful

Service

Date of experience: June 17, 2023

Thumbnail of user robertc7003
North Carolina
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

It was a great experience and I would definitely buy from revzilla again

Service

Date of experience: May 22, 2023

Thumbnail of user mackk25
California
2 reviews
0 helpful votes
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June 14th, 2023
Verified purchase

The site is easy to use and had what I wanted in stock. They shipped right away. No complaints

Reason I chose this business:

I’ve had good experience with them before.

Date of experience: June 14, 2023

Thumbnail of user nashb16
Rhode Island
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I've surveyed many websites for parts. Revzilla hands down can't be bear.

Reason I chose this business:

The customer service, shipping, and revzilla cash can’t be beat.

Date of experience: April 1, 2023

Thumbnail of user dougs928
Pennsylvania
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Ordered online and had it shipped directly to dealer for installation.

Reason I chose this business:

Liked product and price.

Date of experience: May 27, 2023

Thumbnail of user malcolmsg
Bahamas
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

Received tires the next day. Thank you very much. Great service.

Date of experience: May 27, 2023

Thumbnail of user gabrielm582
California
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Placed an order and it was shipped almost instantly on the same day

Service

Date of experience: May 26, 2023

Thumbnail of user gregr814
Texas
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Works as intended. A must have for servicing perches.

Reason I chose this business:

Repeat customer.

Date of experience: May 25, 2023

Thumbnail of user codyb376
New York
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Great experience and free money after making a purchase

Reason I chose this business:

Been using the website a long time

Date of experience: May 25, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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