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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1724
  • Quality
    6180

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,744
Neutral
242
Negative
325
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91,978 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,173)

Rating

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Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user marcuss381
Arizona
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Fast shipping. Items arrived quickly just as described and well packaged

Reason I chose this business:

A friend told me to check out revzilla

Date of experience: May 25, 2023

Thumbnail of user diegob122
Florida
1 review
0 helpful votes
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May 26th, 2023
Verified purchase

Everything came in time and well shipped as it should.
Thank RevZilla

Date of experience: May 26, 2023

Thumbnail of user olegb45
Florida
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

Good looking product. Arrived on time. Easy to install.

Reason I chose this business:

Availability

Date of experience: May 25, 2023

Thumbnail of user georged1315
Illinois
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Great web site. Easy to navigate and find the item needed.

Reason I chose this business:

Availability and price. Ease of ordering and delivery in a matter of days.

Date of experience: May 24, 2023

Thumbnail of user donaldb1635
Oregon
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Quick, fast & cheap product. Like it on the bike and sounds good.

Reason I chose this business:

Best price.

Date of experience: April 3, 2023

Thumbnail of user dennisc1118
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Outstanding service, great website, easy ordering and fast shipping! 5 Stars!

Reason I chose this business:

High quality products

Date of experience: April 1, 2023

Thumbnail of user davidc8023
West Virginia
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

Awesome. Had what I needed. It was delivered at my home in 2 days

Date of experience: May 30, 2023

Thumbnail of user samd940
California
1 review
0 helpful votes
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May 30th, 2023
Verified purchase

I must live near a warehouse because delivery was next day!

Date of experience: May 30, 2023

Thumbnail of user chadk322
Pennsylvania
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Returning customer
Always excellence from Revzilla

Reason I chose this business:

Returning customer
Always excellence from Revzilla

Date of experience: May 29, 2023

Thumbnail of user deveryd
Maryland
3 reviews
0 helpful votes
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May 30th, 2023
Verified purchase

Site is very user friendly and easy to navigate. Agree!

Date of experience: May 30, 2023

Thumbnail of user milesl45
New Jersey
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Nice...what else do u want me to say. Need 14 more characters

Reason I chose this business:

Had what i wanted

Date of experience: May 29, 2023

Thumbnail of user hendras6
Indonesia
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Never been disappointed by RevZilla.
Superb response.
Outstanding services

I asked for their recommendation and feedback on certain parts or apparel fits.

Reason I chose this business:

It's been my main source & reference for apparel & part online shops.

Service

Date of experience: May 29, 2023

Thumbnail of user maryw3693
New York
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

Fairly easy to navigate the website for gift certificates or cards.

Reason I chose this business:

My daughter requested this website for a gift card for her birthday

Date of experience: April 4, 2023

Thumbnail of user mikeb3146
Alabama
2 reviews
0 helpful votes
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April 4th, 2023
Verified purchase

Consistent in excellent service every time I shop.

Reason I chose this business:

Price and excellent service

Date of experience: April 4, 2023

Thumbnail of user malayr1
Florida
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I like there style, quality and they had my size 10 in pants.

Reason I chose this business:

Quality and style is a plus

Date of experience: June 2, 2023

Thumbnail of user jodyj127
Washington
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I appreciate that you are starting to stock more women's gear in extended sizes.

Reason I chose this business:

Because the items I’ve been looking for were available on your website.

Date of experience: June 2, 2023

Thumbnail of user evanc260
Virginia
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Fair Prices and fast shipping. Would buy from again.

Reason I chose this business:

Parts availability and cost

Date of experience: June 1, 2023

Thumbnail of user stephenk1496
Indiana
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Revzilla always treats me right. I received my Sena intercom very quickly.

Reason I chose this business:

Ease of making the transactions.

Date of experience: June 1, 2023

Thumbnail of user ernn1
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Highly satisfied with delivery, quality and price.

Corrected my deliver-to address error without issue.

Reason I chose this business:

Previous customer

Service

Date of experience: June 1, 2023

Thumbnail of user jeffw1711
California
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

I ordered the tires and received them in just a couple of days, fast shipping!

Reason I chose this business:

I’ve ordered several times from Revzilla and will continue to. Happy with prices service and shipping.

Date of experience: June 1, 2023

Thumbnail of user ojm
North Carolina
1 review
0 helpful votes
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June 16th, 2023
Verified purchase

Fast delivery. Glove I ordered were to small and return was simple. Will be ordering again

Date of experience: June 16, 2023

Thumbnail of user joeyw120
Ohio
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

My purchase was delivered way sooner than i expected,and packed
Great.I will order again.

Reason I chose this business:

The availability of the parts selections
And the prices.

Date of experience: March 26, 2023

Thumbnail of user billyk350
North Carolina
1 review
0 helpful votes
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April 7th, 2023
Verified purchase

Awesome! Products came on time. Satisfied with service

Date of experience: April 7, 2023

Thumbnail of user scotti584
California
2 reviews
0 helpful votes
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June 6th, 2023
Verified purchase

Shipping was quick and items arrived in new condition. No issues

Date of experience: June 6, 2023

Thumbnail of user scottj1458
Florida
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Products arrived in 2 days! One of the few places I could find a tall jacket, and it fit great.

Called to ask their opinion on selecting the correct size in a tall jacket and upon arrival the jacket fit great.

Reason I chose this business:

Good reputation and price.

Service

Date of experience: June 4, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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