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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,173 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1724
  • Quality
    6180

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91%
Positive
5,744
Neutral
242
Negative
325
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91,978 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Great jacket except...”

Monica E.
10/24/24

Really great jacket. Fits perfect. However, it arrived with three very distinct slashes on the upper back. Definitely wanted this particular jacket. Was the last one in my husband's size. Now I see why. Did not try to return since there were no more in his size. We will spend the extra to order a repair kit from another vendor, fix it and keep it. Disappointing after many successful orders previously.

Date of experience: 10/14/24
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Top Critical Review

“I got open parts that were falling out of packaging.”

Jonathan C.
10/3/24

I ordered brake pads from revzilla. They came in less than 3 days I was super excited ready to put them on my bike and get back out riding when I opened the box the brakes had been previously opened and were all over the box littered all over the place. When I contacted revzilla I was promised I would receive 3 unopened packs of brakes and then as soon as I hung up they sent me an email saying that they didn't see any damage and that it doesn't matter if I got new products or not. Apparently open product is perfectly acceptable to sell and if you have a problem with that oh well.

Date of experience: 9/23/24
See critical reviews

Reviews (9,173)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (849) shopping experience (176) motorcycle gear (83) return policy (73) business day (60)
Thumbnail of user troye124
Georgia
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Received my order in a timely manner and they had everything I needed.

Date of experience: June 4, 2023

Thumbnail of user hfm2
Washington
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Ordered products, received them. All steps of process I was notified on.

Reason I chose this business:

Came up on the web search. Free shipping. Chose over other service which was a tad less but quicker shipping. I want it now!

Date of experience: June 4, 2023

Thumbnail of user rr549
Indiana
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Easy purchase. Shipping was delayed several times due to carrier choice.

Service

Date of experience: June 12, 2023

Thumbnail of user jaunpierrev
New Zealand
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Slight delay with initial response but very helpful, responsive and well packaged delivery

Excellent

Reason I chose this business:

Good reputation

Service

Date of experience: June 8, 2023

Thumbnail of user shaec22
New York
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Easy and fast! Got what I ordered with no problems.

Reason I chose this business:

They had what I wanted.

Date of experience: June 6, 2023

Thumbnail of user rodv30
Rod
Florida
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Best prices around! Free shipping! And Michelin rebate made it an unbeatable deal!

Service

Date of experience: June 7, 2023

Thumbnail of user fabriciof6
California
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Products well packed, good quality and arrive really quick.

Date of experience: June 7, 2023

Thumbnail of user stephenh2149
Georgia
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Riding pants arrived as advertised and on time. Thanks!

Reason I chose this business:

Previous experience and reputation

Date of experience: June 6, 2023

Thumbnail of user debbiel756
Maryland
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Great! Easy to use website, found what I needed and the product details were very good

Date of experience: June 8, 2023

Thumbnail of user glenna230
Connecticut
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Easy to find the jacket and good price. Shipping was super fast

Reason I chose this business:

Price and shipping policy

Date of experience: June 9, 2023

Thumbnail of user lancen58
Oregon
2 reviews
0 helpful votes
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June 9th, 2023
Verified purchase

Excellent experience as always with Revzilla. No issues at all.

Reason I chose this business:

I've ordered many items from Revzilla and will continue to use them in the future, great website, quick delivery, easy returns. And Zilla cash!

Date of experience: June 9, 2023

Thumbnail of user jeremyl661
Virginia
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Excellent service once again RevZilla! My shipment arrived promptly.

Reason I chose this business:

Always really good service

Date of experience: June 7, 2023

Thumbnail of user cameronm387
New York
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

It took 4 days to process the order. Otherwise everything was fine

I asked for an update on the long processing time and never received a response.

Reason I chose this business:

Ease of determining correct part numbers.

Service

Date of experience: June 7, 2023

Thumbnail of user troyw353
Tennessee
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Fast shipping. Good product. Ordered my tire and it was there within 2-3 days

Reason I chose this business:

I've bought from RevZilla multiple times and have always had great experiences

Date of experience: June 9, 2023

Thumbnail of user jamesn1914
Alaska
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

.. Great products and pricing ………….free shipping to Alaska..

Reason I chose this business:

Inventory and free shipping

Date of experience: June 8, 2023

Thumbnail of user roberte2175
Georgia
1 review
0 helpful votes
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June 10th, 2023
Verified purchase

Great selection and competitive pricing. Shipping was relatively fast.

Reason I chose this business:

Great selection, and good pricing

Date of experience: June 10, 2023

Thumbnail of user tomt1139
Florida
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Got my tire within a week. Ready to hit the road (not literally).

Reason I chose this business:

Consistently low prices and good service.

Date of experience: June 11, 2023

Thumbnail of user adaml1043
Virginia
1 review
0 helpful votes
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June 11th, 2023
Verified purchase
• Updated review

Love the review videos and customer service. Enough surveys

Ended up with free shipping on return

Reason I chose this business:

Previous customer

Service

Date of experience: June 11, 2023

Love the review videos and customer service
June 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

Date of experience: June 1, 2023

Thumbnail of user glennto
AE
1 review
0 helpful votes
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June 11th, 2023
Verified purchase
• Updated review

Seamless purchase …would buy stuff again In the future

Date of experience: June 11, 2023

Seamless purchase
June 1st, 2023
Verified site experience
• Previous review

Date of experience: June 1, 2023

Thumbnail of user johnb12929
New York
1 review
0 helpful votes
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April 30th, 2024
Verified purchase

…………………………………………………………………………………………………………………………………….

Quality

Date of experience: April 20, 2024

Thumbnail of user hiltonv7
Puerto Rico
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Excelente y calidad de este producto. Muy satifecho.

Reason I chose this business:

Buenos precios

Reason I chose this product:

Pieza original

Quality

Date of experience: April 19, 2024

Thumbnail of user ryand2029
Virginia
1 review
0 helpful votes
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December 22nd, 2024
Verified purchase

Nanananananananananananananananananananananananananana

Quality

Date of experience: December 12, 2024

Thumbnail of user naten87
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Bdjtbt snake fbsmzbdvfndlabdvrkavdbfjfnshdvdjdotbgshs

Quality

Date of experience: December 1, 2024

Thumbnail of user thomasb4218
Illinois
2 reviews
0 helpful votes
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September 24th, 2024
Verified purchase
• Updated review

No issues. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.

Reason I chose this product:

Front tire to match the rear I replaced at a dealer on the road.

Quality

Date of experience: September 14, 2024

Dismal confusion about the correct brake pad for my...
September 15th, 2024
Verified site experience
• Previous review

Dismal confusion about the correct brake pad for my 2022 BMW R1250GSA. I ordered these previously from Revzilla. No issues. This time, you guys swear they won't fit my bike. The FA724 doesn't fit my bike...I know because I tried it and I'm sending them back. What a PITA. Please explain all this in an understandable way.

Reason I chose this business:

They popped up when I was searching for EBC FA630 pads...on Amazon.

Date of experience: September 5, 2024

Quick and Easy!
September 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Accurate tire inventory. If they say they have it, they have it. Also, they move a lot of tires, so they're not 3 years old when they arrive.

Date of experience: September 3, 2024

When Revzilla sez they have the tire I want, they have the tire.
April 30th, 2024
Verified purchase
• Previous review

The tires I like are often out of stock during the riding season. This year, I'm stocking up early. I buy from Revzilla because they don't say they have a tire if they don't have it. Updated inventory is important. Last year, I ordered tires from another vendor. They took my money and didn't send the tires. I called and they explained that their website is not "live" inventory. They refunded the money after I talked to someone. I'd waited a couple weeks before calling. What a waste of my time. I won't go there again.

Reason I chose this business:

Real inventory shown online.

Reason I chose this product:

Trail Attack 3 tires are great on my GSA. Stick like glue and have extra thickness to avoid off-road punctures. They're not serious dirt tires. I don't need that. I'll be riding some long rides this year and they seem to last well enough.

Quality

Date of experience: April 20, 2024

A bit of trouble with the link, but I re-entered the...
September 28th, 2023
Verified site experience
• Previous review

A bit of trouble with the link, but I re-entered the site and found my tire. All good now.

Reason I chose this business:

Email with a tire I was about to order.

Date of experience: September 28, 2023

EZ and I think I got the right tank pad
July 31st, 2023
Verified site experience
• Previous review

EZ and I think I got the right tank pad. Reviews very helpful.

Reason I chose this business:

Tried another place selling just grips. $18 freight for an envelope? I hate that. Found these on Revzilla and I think they'll work at least as well.

Date of experience: July 31, 2023

Flawless!
June 21st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price, Delivery

Date of experience: June 21, 2023

Trying to order a clutch lever
July 16th, 2023
Verified site experience
• Previous review

Trying to order a clutch lever. You have no inventory. I had to buy and orange one...and it was the last one.

Reason I chose this business:

Nasty habit!

Date of experience: June 16, 2023

Thumbnail of user dank1219
Pennsylvania
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

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Quality

Date of experience: September 17, 2024

Great selection of parts
June 28th, 2024
Verified site experience
• Previous review

Date of experience: June 18, 2024

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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