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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1746
  • Quality
    6322

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91.1%
Positive
5,834
Neutral
240
Negative
329
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Instant Feedback

93,513 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Santa works at RevZilla”

Tygr
1/6/25

Honestly, I don't know which order I'm reviewing as I have had two, but I can say the same for both. Got tires for one son and heated gloves for the other. Found both items easily, lucky me they were on good sale, and incredibly fast shipping. RevZilla was really on it's game this holiday season! Both sons were very happy.

Date of experience: 12/27/24
See positive reviews
Top Critical Review

“What happened to this company”

Ralph S.
12/20/24

Ordered a simple pair of fingerless gloves. In the past, orders seemed to arrive in 2-3 days with rare exceptions. They seemed to pride themselves in getting product out quickly. I have made numerous high dollar purchases in the past with no significant issues. Not any longer. Order placed 11/29 and I am still waiting on 12/10. Unacceptable. I will have to think about my options going forward.

Date of experience: 12/10/24
See critical reviews

Reviews (9,319)

Rating

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Other

Reviews that mention popular keywords

customer service (863) shopping experience (179) motorcycle gear (84) return policy (76) business day (60)
Thumbnail of user nataliaa143
Alabama
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

I purchased some riding boots for my husband on here a couple of weeks ago, and they literally shipped out the next day. The boots are great quality and he absolutely loved them. If you're thinking about ordering something off of here. Just buy it! They keep you updated and have high quality products

Reason I chose this business:

Its the best and easiest way to purchase items for your rides.

Reason I chose this product:

My husband and I needed riding boots so I ordered him some for Christmas.

Quality

Date of experience: November 28, 2024

Thumbnail of user jby31
JB
Connecticut
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Only caveat - Paypal payment option removed my Zillacash balance from the checkout, might want to have a disclaimer on there that paypal cannot be used with gift card balances, if that is indeed the case.

Reason I chose this business:

Best place around for moto-gear, if I can't find it locally.

Service
Quality

Date of experience: January 3, 2025

Thumbnail of user marcr685
Hawaii
1 review
0 helpful votes
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December 21st, 2024
Verified purchase

The helmet is great fits snug, satisfied with it but the visor I bought fogs up way too much spent $90+ on it. Not worth it at all. Would need to buy the pin lock for it but it's always out of stock so please restock on them..

Quality

Date of experience: December 11, 2024

Thumbnail of user shannonm1526
New Mexico
2 reviews
0 helpful votes
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December 23rd, 2024
Verified purchase

I bought an item from RevZilla on black Friday. It does not fit. The item came in a cycle gear bag with a RevZilla receipt and neither system.has any record of the transaction neither return sites take the order # supplied. Put in a help request yet to hear from anyone. Take your money elsewhere

No response

Reason I chose this business:

Black Friday sale

Reason I chose this product:

Klim are supposed to be excellent but they don't fit at all and are nowhere near to size

Service
Quality

Date of experience: December 1, 2024

Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Thumbnail of user johnm21019
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Not just this experience but literally every single one has been perfect. There's never been an issue and I have quite the purchase history here. Revzilla will always be my go-to for the best parts and prices!

Reason I chose this business:

Initially because it was close to where I used to live in NJ and got things very fast. Then after that I realized I don’t care if I live on the moon I’m still ordering from RevZilla. Also, this site is most user friendly.

Reason I chose this product:

Needed a cover for my bike because no longer have access to a garage.

Quality

Date of experience: December 4, 2024

Thumbnail of user stephent2295
Texas
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

The gift card was extremely difficult to use since it had no numbers on it. In the waiting around and messing with customer service, who did actually help and fix the issue, I missed the sale price, and ended up paying full price. That really sucks.

Reason I chose this business:

I had a gift card for you

Quality

Date of experience: December 23, 2024

Thumbnail of user glent222
Pennsylvania
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Always expect and receive great service from Revzilla. Have placed many orders; too few issues to mention. Any issues that I did have were quickly rectified with a phone call. Last purchase was a battery. Arrived in usual 2-3 days, no damage, no problems

Reason I chose this business:

Ease of ordering, fast shipping

Quality

Date of experience: December 14, 2024

Thumbnail of user jims4448
California
1 review
0 helpful votes
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January 2nd, 2025
Verified purchase

Received product timely, however clip for adjusting the eyewear band was to large and created an issue with pressing on the side of the head. Would be better with a smaller strap and smaller adjuster..

Reason I chose this business:

Product availability

Reason I chose this product:

Looked like it would work

Quality

Date of experience: December 23, 2024

Thumbnail of user coled93
Cole D.
Arizona
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

Great! Jsjdcjcj just jdjcj cjcndjdndndjdjdjdalskkdkdkcjcjcjcjfjcjcjcjddndnfnfjdjjf

Service
Quality

Date of experience: July 22, 2024

Thumbnail of user brettp299
Kentucky
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Bcdjdjrjrjrjjrjrjrjrjrjrjrjrjrjjrjrjrjrjrjrjrjrhrhrhrh

Quality

Date of experience: July 16, 2024

Thumbnail of user joem3527
California
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase

Abcdefhffdhhjjivfyhvhhjjjjvhjtgcrr dr hi fghugggghhgh

Quality

Date of experience: June 23, 2024

Thumbnail of user glennf264
Texas
1 review
0 helpful votes
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June 20th, 2024
Verified purchase
• Updated review

Good yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

Quality

Date of experience: June 10, 2024

Great site!
August 17th, 2023
Verified site experience
• Previous review

Date of experience: August 17, 2023

Thumbnail of user josephs4245
Arizona
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

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Date of experience: June 6, 2024

Thumbnail of user wal4
Maine
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

No no no no no no no nononononononononoonbnononoononononono

Service
Quality

Date of experience: June 5, 2024

Thumbnail of user ezekielf14
California
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Bdbxbbdhdit was good I liked it alotgdhdhdhduusuhdhdududhdhdhdbdbdbdjdjrjdjdjdjjejdjd

Service
Quality

Date of experience: June 4, 2024

Thumbnail of user leef633
Tennessee
2 reviews
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

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Quality

Date of experience: June 3, 2024

Thumbnail of user albertp472
Florida
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Pretty ok oh yeah nmnmnkjjkjkjljoiooiuoiuoiuiiyilllllllllllllllllllllkkkkkkkkkkkkkkkkkkk*******4444

Quality

Date of experience: April 3, 2024

Thumbnail of user j.b40
New York
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

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Reason I chose this product:

Size available

Quality

Date of experience: May 20, 2024

Thumbnail of user ronaldm1840
Illinois
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

So far so great! Sndjjdjthffhfjfhfhhehdhdjhdhfjfhdhdjdhdhrhr

Quality

Date of experience: May 13, 2024

Thumbnail of user gregh1295
Kentucky
1 review
0 helpful votes
  • Send Message
December 21st, 2023
Verified purchase

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Reason I chose this business:

Niger told me

Date of experience: December 21, 2023

Thumbnail of user davidh10062
Colorado
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

Great price xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: April 21, 2024

Thumbnail of user blakef125
Minnesota
1 review
0 helpful votes
  • Send Message
March 24th, 2024
Verified purchase

Nokdjdjdjfifififkfkfjfifjfjfjfjfjfjfjfjfkgksgsvxbcbdisjsbxyw8wirkcbzhwje

Quality

Date of experience: March 14, 2024

Thumbnail of user johnnys739
Oregon
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

Mmmmmmm?mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm9

Reason I chose this business:

Liked the gloves

Reason I chose this product:

They came in 2xl and 3xl

Quality

Date of experience: February 16, 2024

Thumbnail of user tommys361
Tennessee
1 review
0 helpful votes
  • Send Message
October 30th, 2023
Verified purchase

Aaaaaallllllllllllllkkjhgfdssaetyioo'hgdsaafjklhhhhhhhhhhhhhhjjjjjjuuuuuuuuiiiiiii

Date of experience: October 30, 2023

Thumbnail of user goodg26
Massachusetts
1 review
0 helpful votes
  • Send Message
June 29th, 2023
Verified purchase

Good godjdnrjrifucnfbdjdudbdnffifudjndbdndjfjfbdbfn

Date of experience: June 29, 2023

Sitejabber for Business

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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