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    RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.7 stars from 9,319 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1746
  • Quality
    6322

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 91.1%
Positive
5,834
Neutral
240
Negative
329
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93,513 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Santa works at RevZilla”

Tygr
1/6/25

Honestly, I don't know which order I'm reviewing as I have had two, but I can say the same for both. Got tires for one son and heated gloves for the other. Found both items easily, lucky me they were on good sale, and incredibly fast shipping. RevZilla was really on it's game this holiday season! Both sons were very happy.

Date of experience: 12/27/24
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Top Critical Review

“What happened to this company”

Ralph S.
12/20/24

Ordered a simple pair of fingerless gloves. In the past, orders seemed to arrive in 2-3 days with rare exceptions. They seemed to pride themselves in getting product out quickly. I have made numerous high dollar purchases in the past with no significant issues. Not any longer. Order placed 11/29 and I am still waiting on 12/10. Unacceptable. I will have to think about my options going forward.

Date of experience: 12/10/24
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Reviews (9,319)

Rating

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Other

Reviews that mention popular keywords

customer service (863) shopping experience (179) motorcycle gear (84) return policy (76) business day (60)
Thumbnail of user ahmeds377
Saudi Arabia
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

.ssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Date of experience: May 15, 2023

Thumbnail of user davidb10755
Colorado
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

All good xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: September 21, 2023

Thumbnail of user kevinc3068
South Carolina
1 review
0 helpful votes
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August 4th, 2023
Verified purchase

Goooooooooooooooooooooooooooooooooooooooooooooooood

Date of experience: August 4, 2023

Thumbnail of user richardh4042
Texas
1 review
0 helpful votes
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October 4th, 2023
Verified purchase

Ride or die àaaashggggghjjkkkkkkkkkkkkkkkkkkkkkkkkk

Date of experience: October 4, 2023

Thumbnail of user edwardh1184
Virginia
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

NAJKVCBFWEIBFVCWpiebfn v;klaerngbvokear[obvjmaerjmbvotrfmbvodfjmbvokemrf[ogfveao[ero[refomaefvmaer0om

Reason I chose this business:

Puddin Tain

Date of experience: June 13, 2023

Thumbnail of user romec13
New York
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Date of experience: August 30, 2023

Thumbnail of user dannyh547
Oregon
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

Great XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Reason I chose this business:

Found item I was looking for.

Date of experience: December 4, 2023

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 4 days

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