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RevZilla has a rating of 4.7 stars from 9,333 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
93,634 reviews
Honestly, I don't know which order I'm reviewing as I have had two, but I can say the same for both. Got tires for one son and heated gloves for the other. Found both items easily, lucky me they were on good sale, and incredibly fast shipping. RevZilla was really on it's game this holiday season! Both sons were very happy.
Ordered a simple pair of fingerless gloves. In the past, orders seemed to arrive in 2-3 days with rare exceptions. They seemed to pride themselves in getting product out quickly. I have made numerous high dollar purchases in the past with no significant issues. Not any longer. Order placed 11/29 and I am still waiting on 12/10. Unacceptable. I will have to think about my options going forward.
Received product timely, however clip for adjusting the eyewear band was to large and created an issue with pressing on the side of the head. Would be better with a smaller strap and smaller adjuster..
Product availability
Looked like it would work
Date of experience: December 23, 2024
For the most part, and with most companies, long gone are the days of customer service excellence. RevZilla's stellar customer service and truly caring for you as a customer stand out above pretty much anything I have seen in a very long time. I had not delt with this company prior to about 3 weeks ago. I have now ordered with them 7-8 times and every time has been a delightful experience. I will be using them as my go-to supplier for anything motorcycle related. They're the best. Scott Stansfield-
The prices were really great and the product trainin videos were incredibly helpful.
Date of experience: December 17, 2024
Finding the parts I needed was quick and simple. Easy to pay for after I ordered. Free shipping was another plus. I waited for the postal service for 5 days while the order set 50 miles away. 12 days from order time to delivery. Missed a couple good days for riding. O well $#*! happens.
USED them before.
Date of experience: December 19, 2024
My windshield broke about 2 weeks ago! Knew what I wanted but due to the holiday season many places were sold out! Came to RevZilla and they had what I wanted at fair price! And the best part I got it 2 days earlier than expected during the holiday season! Awesome experience
They had what I wanted!
I needed a new windshield almost everywhere was sold out of what I wanted!
Date of experience: December 19, 2024
Not just this experience but literally every single one has been perfect. There's never been an issue and I have quite the purchase history here. Revzilla will always be my go-to for the best parts and prices!
Initially because it was close to where I used to live in NJ and got things very fast. Then after that I realized I don’t care if I live on the moon I’m still ordering from RevZilla. Also, this site is most user friendly.
Needed a cover for my bike because no longer have access to a garage.
Date of experience: December 4, 2024
Ordered two tires from RevZilla. Both tires arrived in good condition. I'm a little disappointed at the age of the tires. One was just over a year old and the other is close to two years old. Hopefully they were stored correctly to minimize degradation.
Reputation and price.
Quality and compatibility with my bike.
Date of experience: December 17, 2024
Ordering anything that goes on your body is iffy.RevZilla was great to work with.Quality helmet from Bell at a great price.Only issue I have is why doesn't Bell put a sticker inside the helmet stating qualified to snell m2020d.Will this be a problem for me going through tech inspection.
They chose me
Date of experience: December 15, 2024
Had exactly what I was looking for.
Date of experience: February 20, 2024
Experience with Revzilla was perfect, as usual. I was a bit disappointed in the helmet though. I only buy HJC helmets, mostly because they are the only ones that fit my head correctly without any discomfort to my ears, and the quality is always good. Every other brand that I've tried mash my ears for some reason. My only complaint is that I thought it would have a glossy finish as my others have. This may be my fault for not researching it better, maybe it does state this in the description and I may have missed it? I am keeping it, though, as the fit is fantastic and it's not the end of the world.
Availability and price!
Date of experience: January 5, 2025
Super easy 👌 super fast Don't make your customers write out an essay on why they buy $#*! from you... this is why I don't post reviews anywhere. Be happy I spent money with you. $#*! off with your reviews.
Date of experience: December 31, 2024
Ordered two dirt bike fenders. The front fender is correct, and exactly what I ordered, but the rear fender I received is not what I was expecting, as it is different from the one pictured on the website. Not very happy, as I wanted, and was expecting, one like was pictured on the website. I would not have ordered the one I received if I'd known a head of time it is what I'd be getting. Please fix the picture so future buyers know what to expect when placing an order for this rear fender.
Because I'm a Riders Preferred member
Because they are what I wanted. Or should I say wanted, and was expecting
Date of experience: December 28, 2024
Great business. Easy to shop for parts and equipment specific for my bike. Denali lights are great. Had an old set of D3's now got the newer version. Haven't installed yet. Can't wait to see the extra distance I can see at night
Great business
Date of experience: December 4, 2024
Date of experience: December 30, 2024
Date of experience: February 18, 2024
Good company
Date of experience: November 20, 2023
The front/rear kit installed perfectly on my Ventus One. Very well engineered kit and works amazingly well stopping this powerful bike so much better than the Fast Ace brake kit it came equipped with. Worth the $ and added safety.
Had questions before & after purchasing. Customer service and response times need to be improved. Some questions left not responded to.
Wanted the best brakes for my Ventus One.
Date of experience: December 23, 2024
Well made very comfortable gloves. Go up one full size. I'm an 11-11.5 in Held but a 12-12.5 XXL in BMW gloves. Feels great to put on but definitely on the snug side. Bought them on sale worth the price
Great price and service
Love BMW products
Date of experience: December 11, 2024
Saw the gloves for less called and received a price adjustment, excellent customer service
Love quality
Date of experience: November 12, 2024
I understand money is always the bottom line, but when I say RevZilla is one of the good few left out there, I mean it. Of all the parts I ordered, one was defective and had a bolt snap on me. Jed from their customer support only asked me to send a picture of what happened and then approved the return for a refund. No questions asked. A little gesture like that goes a very long way with customers. I want to be able to buy without wondering about "what ifs" and the hassle that could be involved. Thank you, RevZilla and Jed. As long as I need to find parts for my motorcycle, I'll now always check RevZilla first.
Jed was very helpful!
I was just randomly browsing for competitive pricing for parts I needed.
RevZilla had the lowest price I could find. In the future, it wouldn't be just for the price. It will be because they will put me, as the customer, first.
Date of experience: November 30, 2024
Bought it knowing it had no hand pockets, but a little buyer remorse now. It's really a jeans jacket, and I find my hands looking for the pockets. Nice riding "shirt", though, with safety Armour, here in Florida where a jacket is usually too much.
Looked cool, bridge between short sleeves and jacket.
Date of experience: November 30, 2024
Everything was great it sounds good and fits fine other than the fact that I guess they expect you to reuse the stock gasket/flange deal because if you install it as the directions say the mid pipe won't fit on the stock header pipe (too big) but if you can salvage the gasket from your stock pipe ( mine was falling apart) then it would fit
Price was good
Date of experience: December 9, 2024
As me and fiancé have started our motorcycle journey we are due to upgrade our gear for sure. I wanted to get shoes for his Christmas gift and revzilla was the perfect place. It's a one stop shop for everything and the videos and pictures each product has really helps determine what product will work for you. I got him a pair of riding sneakers that shipped and delivered very quickly and they came in great condition. Can't wait to see him use them!
Date of experience: December 6, 2024
Several orders and all good. Most all the stuff for my 3 bikes and at competitive prices.
Contacted customer service about an issue and they got the problem solved immediately.
Will be back for some stuff in the Spring.
Needed a couple items for a while. Discounts offered made me pull the trigger.
Date of experience: December 14, 2024
We've ordered several items from Revilla over the past year and received items in a timely fashion and good customer service and notifications on the orders being processed, shipped, etc. The last order we made was a situation beyond the control of Revzilla, as an item was out of stock for an extended period of time. They checked with me to see if we wanted to continue waiting or cancel. Again, this was totally beyond Revzilla's control, so as far as I'm concerned, Revzilla had zero fault for the very late item and they are a top notch company to do business with.
Good pricing and good customer service.
They were exactly what was needed for my wife's motorcycle.
Date of experience: December 5, 2024
Purchased items that went on sale days later and customer service honored sale prices without hesitation with a simple email. Refund of sale price savings credited within hours. Highly recommend Revzilla!
Excellent
Past purchases and customer service
High quality brands with great reputation.
Date of experience: December 4, 2024
I purchased some riding boots for my husband on here a couple of weeks ago, and they literally shipped out the next day. The boots are great quality and he absolutely loved them. If you're thinking about ordering something off of here. Just buy it! They keep you updated and have high quality products
Its the best and easiest way to purchase items for your rides.
My husband and I needed riding boots so I ordered him some for Christmas.
Date of experience: November 28, 2024
Easily found and ordered what i wanted. Easy installation following provided instructions. Great improvement over stock clutch slave cylinder, easier pull, better control of clutch and better feel during clutch engagement and release. Very pleased with results after installation.
Black Friday discounts.
Date of experience: December 7, 2024
I bought an item from RevZilla on black Friday. It does not fit. The item came in a cycle gear bag with a RevZilla receipt and neither system.has any record of the transaction neither return sites take the order # supplied. Put in a help request yet to hear from anyone. Take your money elsewhere
No response
Black Friday sale
Klim are supposed to be excellent but they don't fit at all and are nowhere near to size
Date of experience: December 1, 2024
RevZ is my first choice in moto stuff. However have also tried to alter an order within an hour of purchase to be told that was not possible. Clothing sizes are tough when dealing with Euro sizes with RevZ. You better have it right before you click.
have tried to alter an order within an hour of purchase to be told that was not possible.
Price/availability
Good international brand. Features and value
Date of experience: December 6, 2024
I like the site, it works dependably, it automatically applies Zilla dollars and isn't glitchy like other online cycle retailers.
Date of experience: June 19, 2024
Trusted delivery
Date of experience: March 18, 2024
I've never had to call concerning a product not showing up. Not Amazon for order transparency, but as good as any other powersports online store.
Selection and trust.
Date of experience: May 1, 2023
I received the jacket ordered for my grandson on Nov. 28. The size was too small so we reordered a larger size. There was no return sticker so we wrote the address onto the box and mailed it. It cost $51 to mail the first jacket back.
Other young men who rode motorcycles said the riding jacket selected.
Date of experience: December 7, 2024
We are sorry to hear that there was confusion on our return process. We would have provided the return label had to contacted us. We do include a return labels with every order they are only provided when needed and requested. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.