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RevZilla has a rating of 4.6 stars from 8,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,996 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Great price on helmet only thing is your web site jumps all over the place make it hard to look up parts or gear
Customer service is awesome. Everytime I've had to exchange or return something it has been effortless
Reliable site
I received my order much quicker than expected, probably only 2-3 days after ordering. Everything was packed well and arrived without incident.
Reddit recommendation
Looks, price, also Reddit recommendation :)
What I was looking for was not available at the time and they simply sent me an email when it was back in stock.
Took way to long to get 3 weeks, then they didn't even deliver it to my house made me pick it up even tho I had the correct address, won't be shopping at rvzilla again, also the description is a very small picture you can barely see the product in the picture
I ordered some iron worker pants. Shipping slip says size 38 (which I ordered) pants were actually size 36.(tag on pants) Now trying to figure out how to return not on my dime. Don't have time to call customer service to figure this out until next month. Why RvZilla could you have not sent me what I ordered. Pics available for anyone interested…
I wanted these pants
Reviews man
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com so we can assist you and make this right.
Best aspect of RevZilla is accuracy of description and application of the part. If they say it fits your bike,...IT FITS!
Call customer service about a jacket return excellent customer service answered all my questions and received my new jacket within a couple days
Had to return a jacket in order a different size everything went smooth. Got my new jacket and I’m very happy.
Awesome and easy to order. Came second day. Got it mounted and balanced. Hopefully it will perform and last.
Needed a tire
I recently purchased motorcycle gear from RevZilla.com and couldn't be more pleased. Their website is easy to navigate, with detailed product information and helpful customer reviews. The customer service was exceptional—quick and knowledgeable via live chat, guiding me to the perfect gear. Despite a busy period, shipping was fast and items arrived securely packed. The quality of the gear surpassed my expectations, solidifying RevZilla as my go-to for motorcycle gear. Highly recommended!
Literally no words to describe how good thing company operates. They have everything you need, I don't shop anywhere else for gear/parts, but here!
Where I shop for most my parts!
Liked my product but HATE the constant emails to review my order in writing. Let me leave with just stars and you won't get this kind of response.
Perfect. It was very easy. I ordered the wrong size and it was returned and my new item arrived quickly.
I didn't realize you where so close when I did my first purchase online for my helmet. But for other stuff i went to the store once I found out. We on a sat and everyone there was great and very helpful to were my wife,son and I stayed even longer just to chat. They even let my son sit on the r6. It's a 45 min drive for me but I will make the trip everytime to buy something before I order on line (even though im a zilla memeber and when i order on line it comes next day). But If they don't have in store then I will order online. But that also makes returns easy for me. I am tall and skinny so getting the right size for me is a little hard but yall made it easy. Awesome crew!
I didn't, yall chose me :)
Dress for the slide,not the ride
Sadly the helmet I got was just to uncomfortable, had terrible wind sound and my mouth was to close to the inside of the helmet.
Took too long to get an answer about my order. Got the wrong date of when it would arrive.
I heard the site was good and it definitely has lots of cool products.
It looked really nice and seemed to meet what I wanted
Ordered an Kuryakan extended brake pedal for my Harley. Took it to my mechanic and had him install it. It's shorter than stock pedal.
I guess it’s not Rev Zella’s fault, they didn’t make it, Kuryaken did
Price - shipping
I love RevZilla! Awesome service and fast shipping. I got everything in time for my safety class even though I ordered it last minute.
Great selection and awesome shipping times.
Needed gear for safety class.
Great past order experience
Pretty clear website navigation.
Took a minute to find where reviews were.
Good descriptions and pictures.
I didn't want to use Amazon.
Website is extremely user friendly. Always feel secured when I shop online with Revzilla. My favorite place to buy anything motorcycle related!
Great customer service.
They really have this down. Multiple purchases over years all have been excellent never a worry with Revzilla
Past experience
As always. Perfect!
Great company. Always fast responses. Appreciated the quick response from Mark regarding mirrors for my Versys 1000
Many past puri
Past experiences
Past experiences
After a great experience with my back pack (R20 after 7 years of daily use), I was very glad to find that Kriega is making sleeves for iPad and for laptop. Very satisfied with Kriega products and RevZilla service
I wouldn’t choose any other for Kriega products
Review many options then blindly choose Kriega because I know very well quality and warranty of their products. I must admit other reviews give me the final push.
The spare parts arrived on time and in perfect condition. I will buy from Revzilla again without hesitation!
Helmet was for my wife. Fit was good shipping was fast and had no issues with my order now we're both getting to enjoy the harley
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for your feedback. We apologize for any confusion regarding ship times. International orders do take longer in general. We see when you placed your order it had a lead time of 7-10 business days/weeks prior to shipping. This lead time is due to the fact that your item is coming from a vendor that does not ship directly to customers. If you have any other questions or concerns please do not hesitate to reach out!
Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com