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RevZilla has a rating of 4.6 stars from 8,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,970 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
I ordered a new upper belt cover. It was a perfect fit and high quality. Shipping is always fast!
Price, fast shipping and always have the parts I need.
Quality, and price.
The instructions that came with the item were not very helpful because they had no words, just pictures. I reached out to Revzilla, and they said contact the company. The company just sent me the inadequate instructions again. It sucks when you purchase an upgrade for your bike but can't figure out how to install it.
"Ask someone else"
Nice upgrade
Great site with a great selection of OEM and Aftermarket parts. Love that you take Affirm as a payment method as well.
The variety of stuff I needed and the fact you accept affirm as payment
Easy shopping interface with access to just about any part you could need all within a great price range.
Have purchased parts from Rev before and never had problems
Parts for a motorcycle im fixing
Their sizings are wrong and I followed the instructions for the sizings and the other customer feedbacks to try to get my correct size. It was still wrong, and I had to pay for the shipping both ways, even though their sizings are completely their fault, and I had to pay around 20-30$ for absolutely nothing.
Hands down one of
The best experiences of ordering parts. Super fast ordering and shipping and if i have an issue with an order. They come through every time
They are the best
Love shopping at Revzilla, easy to order and quick to ship!
Love shopping at Revzilla, easy to order and quick to ship! ZillzCash seals the deal
What I was looking for. Quick and easy checkout. Ordered late one evening, but it still shipped out the next day. Couldn't ask for a better experience.
Good website. Quick and accurate.
My shopping experience with revzilla has always been great! Great selection of products and fast shipping. Their rewards program is also on par with just about any retailer out there. A+ from me!
Product size selection for riding gear.
Product has been used by me in the past.
It's never fun to have to replace something that's broken. It does make the experience better when everything goes smoothly as it did with RevZilla. From finding the part, checking out, and getting the part in my hands, I am completely satisfied.
I chose RevZilla because with them I don't have to guess which part fits. I already know I'm getting the right thing when I order it.
I chose the product because I needed new battery cables.
3 time I have bought this brake pedal and it is much better and in my opinion safer than stock.
Easy to deal with
Past experience
Great customer service. Received the Helmet in 3 days even though Im in Hawaii. I will consider other purchases in the future
Based on reviews I saw from You tube and other internet sites.
Based on reviews on Revilla
I Waited so long to get saddlebag, and now that I did, it was worth it. They are stylish and high quality for the price.
Trusted e-store for motorcycle gear. Avoids cheap Chinese brands.
Good price with quality and design.
Youtube videos
I was looking for a glove to replace my ripped icon leather gloves, I decided to finally use the measurement scale, it said my hands were around a small even though I traditionally wear a large, I bought the smalls, they were way too tight at delivery but I wore them around the house for 2 days and now they a perfect. Best glove I've ever bought, they breath very well, and I don't sweat in them as easily as before I bought KLIM.
The best place to order
I went with the most comfortable looking glove, but also highly rated.
Revzilla quickly fulfilled my order for a MotoZ Adventure tire. Their price was competitive and their connect to Cycle Gear was very helpful for installation.
Availability
Previous experience with the MotoZ Adventure tires.
Fits so well with the customization that it has. I'm 5'3 130 lbs and the small is perfect. I little king in the sleeves which I prefer and perfect size for the torso
Lots of options
Needed protection and style
Wow this is a heavy system. Not sure I will keep it. Also some stakes in the fasteners... Wrong size nuts...no biggie but minor irritation.
Efficient. Sending out the missing fasteners asap
Got what I need. Super easy
Easy peasy. Quick
Easy...
I am very impressed by your website and overall service. This is a really professional operation you've got going on here.
Search engine
Perfect color, matched my bike. Also great deal for a high quality Bell helmet.
I ordered a helmet for my wife. Unfortunately, it did not fit well, and I needed to send it back, but I lost the order number. Following the directions online, I called service, and they were able to help me out quickly and sent me a return mailing label directly to my email!
They even said I could save on return shipping by going directly to the store, but I don't live that close, so return mail was the best option. I will be going to the store to get my wife to find a helmet that does fit in the near future!
As stated above I needed to do a return and got great service!
Great selection and prices!
Quality and depth of review and general information on product.
Revzilla never fails to come through, excellent customer service when you need it but they make it so easy to get what you want you shouldn't need it
I always come to revzilla
I wanted a Simpson helmet and revzilla had the best price
In this day age of companies with poor support, I'm so happy that you guys support your customers.
I filled out a online request because I was at work and knew I had time, your rep got back within at hour or so and needed some info and pictures of the battery, I sent them and had my return processed in 10 min. thank you for your support
Customer service
Selection price and service
Price and quality of service
Responded to shipping delay. Paid for overnight service Took 3 days to process order. They refunded the overnight service fee.
Responded right away to my concern.
Parts in stock. Always responds timely Revzilla dollars a nice feature.
Good reviews of product and in stock
Level of service
Great service and products
My windscreen came out with a scratch on the bottom side. The pack and shipping should be better for this kind of product.
I chose this product to reduce the wind in highways.
I bought a pair of women's pants. They were too small. So I made an easy return and the newer pants fit fine. Good quality. Good price.
Easy to order
I needed leg protection
I had great service and a good website the check out was easy thank you for all you do
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Thank you for your feedback we always appreciate customer feedback. Free shipping was given on your order when you placed it. We do offer a prepaid return label for 9.99 when making returns. Should you ever feel that the return is our error please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com and we can determine if the return shipping can be waived.