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RevZilla has a rating of 4.6 stars from 8,616 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,944 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
The measuring chart is spot on. I ordered what I wanted and it arrived quickly and with secure packaging.
The worst postal service,
It seems that the package was underwater, today it was delivered, it is all wet and falling apart, this headlight must be waterproof, it will be seen when installed
I recently purchased the Olympia Seattle riding pants on closeout and they are exactly what I was looking for. I am curious about why these pants were on closeout for so long and how my correct size suddenly became available. When they first showed up, none of the vendors had my size and I ended up purchasing the next size up which are too big. Recently, Revzilla was showing my size back in stock and I jumped on them. Good decision. They fit great and are an excellent value.
Reputable vendor. They had my size at a good price.
Good reviews. Good price.
Yay! Shopping for pants while not wearing pants. I love the future. Product shipped fast at a reasonable price. Seems like good quality. Fits well. Bought the iron worker pants and some CE2 hip protection.
Moto stuff by the truck load
I ordered a pair of gloves that were supposed to ship within 1 day according the to product page and a helmet that shipped with 5-7 business days. The helmet shipped and arrive just as expected but the gloves took a week and a half to ship, arriving 3 days after the helmet, which caused me to miss the planned window for me to take my MSF course. I now have to wait another month and have further pushed out my ability to enjoy the riding season. I'm disappointed and will likely look elsewhere first in the future.
YouTuber recommendations
YouTuber recommendations
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Always ordered parts for my bike from here. Awesomeness! Parts are easy to order. Delivery is great 👍
Why not, has all my bike parts at a great price!
All my tires come from RevZilla, They have a vast selection and plenty of reviews that usually answer any question I may have.
All good very much helpful much more helpful than dealers the day. Go head get all your motorcycle needs here. You won't regret it
Vary EZ
They make returns easy
Because Michelin tires are amazingly good
Pretty much the best prices around only rockymountain.com. May have better prices with fast shipping also.
Prices and speedy delivery
Only been on pavement,but handles well but a little noisy.over all seems to be a good tire.
Always had good service.
From other reviews on YouTube.
Easy as always, have used before and will use again. Navigation in the website is really easy.
Easy to shop with account and password. Items are usually in stock and shipping is fairly quick
Shopped many times before
Practical use
Excellent. Just what I needed for my brother's 01 deuce. Looks great. I know he really likes it.
Availability, fit, and price
Delivered fast and on time! The site had a deal and thought I'd give a shot. Was surprised when I got it 2 days later.
Wanted to try out the helmet.
This particular shipment was very slow. It took almost 3 weeks to receive a $4.99 sack for my helmet--not including shipping of $7.99. RevZilla gave me an unsolicited store credit to make up for the delay. I just wanted the sack.
CS was apologetic and gave me a store credit for the delay in shipping.
Usually, the cheapest and fastest.
I needed a new helmet sack.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Great selection and amazing customer service. Had and issue with a product and it was resolved super fast
Super fast and professional
Convenience
The bolts ordered with the left peg gaurd were the incorrect size. Not a big deal can go down to the local hardware store find them
Been using you guys since I started
Ted riding
For my old lady's new bike
The customer support is fantastic. Returns are super easy. I'm a new rider so trying to figure out sizing can be tricky and they were awesome.
Choices honestly. As a new rider I have no idea what's best bang for the buck or what I need and or want. They have plenty of choices and awesome review videos to make an educated guess on what I want.
My Alpinestsar jacket is a 46. Plenty of room. So I selected 46 for the Dianese and I couldn't even zip it up. I will be returning it soon.
I ordered some goggles and gloves sometime on a weekend. It told me that the order would ship the next business day. I expected that it would come in the mail in about a week or two and was surprised it came in on Thursday.
I have been told by many friends and family that this is a great site to order from.
I chose my products because I needed new gear to ride a dirtbike
I was in a chat with Brittany. Some how the chat ended right after she answered my inquiry. She did a great job helping me!
Previous purchase of fantastic selection of items
Relible, quick, always has what I need
Had previous orders that were spot on with all aspects of shopping and shipping!
Paid for next day delivery but it must have been lost in transit. RevZilla customer service got involved and sent it again. Product finally arrived after 11 days. They made it right by refunding my shipping costs but I still wanted it sooner. Think they did the best they could and responded to my concerns.
They sent the product again and refunded my next day shipping costs.
Good experience with them in the past.
Right fit for my bike.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
The tire was just the one I needed, the price was right, and the delivery was very fast. Almost overnight.
Good product at a good price and I have been satisfied using them before.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
We are sorry you had this experience. I looked into your issue. Unfortunately it appears there may have been an inventory issue with the gloves. We do apologize. We are reaching out to you directly to help with the issue.
Please let us know if we can assist any further.