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RevZilla has a rating of 4.6 stars from 8,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,944 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Even though the part would not work on my bike they were very helpful and made the return painless
They had parts I thought would work for a good price
I thought it work
Good shopping experience, a lot of options. Was able to get help on helmet sizing questions. Gear is just expensive, so would have liked more sale/clearance options for women's gear
It's always been a good experience to buy from Revzilla. When I need moto gear I start here
Good selection, pricing, shipping
I already had this item, but needed an additional one
Great source for quality gear at good prices
Good oricing and ease of use
I received the wrong item, contacted customer support, and was then asked to provide significant proof. Once I had convinced the support agent that I wasn't lying, I was promptly shipped a replacement, but not given the return label I was told to use. It took several attempts and over a week before customer support was able to get me a return label.
When a retailer screws up my order, I expect more. A few dollars in "Zilla Cash" would have been a very nice gesture to make up for the extra delays and work on my part, or at least belief that I really did receive the wrong part. I've been a RevZilla customer for a long time.
See above - it took a lot more work than it should have to get a replacement after being shipped the wrong part
I like the company - I knew a founder, I appreciate the videos and other content RevZilla produces, and I like using a motorcycle-specific retailer that's investing in modern online shopping
To protect my bike before a track day course
Good. You had the chain I wanted in stock. It was also easy to order and shipped in a reasonable amount of time.
You had the chain I wanted in stock and ready to ship
It was the chain I wanted for my motorcycle
Love the informative videos. Your reviews are very helpful deciding which product is best for my needs.
Great price, great video
I have ordered quite a bit of stuff from Revzilla over the past two years. Everything comes quickly and packed properly.
Wide selection of products
Decent user reviews
I appreciate their in depth descriptions of products to help you choose, and solid customer service during and afterward.
I want an airbag vest, but wasn't sure that the Klim airbag vest would fit under my Klim Kodiak jacket. The rep assured me that I could try it on, and return it if it doesn't fit. In which case I would look into an over the jacket vest. The Klim vest arrived, I took it out, tried it on and discovered that there is not enough room under my jacket. So I put it back in the plastic, back in the box, sealed it and it immediately dropped it off at FedEx for a
Return. There was nothing remaining at my home.
I get an email from Revzilla saying the vest was returned without the battery pack. So either the battery pack was not included or someone at Revzilla removed it. Whatever. I never saw it or removed it. So Aimee A. From Revzilla said they would make an exception to there return policy and accept the return JUST THIS ONCE! Well, I don't have this battery pack, never saw this battery pack, and kind of resent the implication that I somehow am withholding this merchandise. That being said, my experience was tainted by this. Maybe next time ask me about the situation before making an implication.
I called to ask if I could try on the Klim airbag vest to see if it fit under my jacket. The rep said that I could do that.
In general, itās a great service.
I liked the idea of a subscription that would keep the software up to date.
I lost my gas cap for my 1988 Harley Sportster. I needed a replacement. I ordered this replacement and it looked like to original and I paid a reasonable price.
I searched and found the gas cap I needed.
My previous gas cap was lost after falling of my bike.
Hello,
Hope this mails finds you good.
I want to let you know that I recived one of my items, the Fox Racing V1 solid helmet, with one missing partā¦one of the cheek pad (right side) was not on the helmet.
Have a look to the photos that I just attached.
I was in a trip so just til yesterday y had the chance to open the package.
I would appreciate that you could sent that missing part as this is mi first order with you guys and I want to keep buying stuff from your website.
Thanks in advance.
Huge upgrade over the stock Michelin Pilot Streets on my 2018 Yamaha R3A. Definitely feel way grippier and allow greater confidence when leaning in during turns!
Best selection of tires and availability!
Chose the Michelins because of their performance reviews and the current summer promotion offering $60 cash back!
Ordered my Saddleman seat. It arrived 3 days later. Fast service and easy site to shop on. Love it
Saddleman Road Sofa extended reach
Looking for a more comfortable seat
Fit is perfect. I liked the waist adjustment and no collar. Only suggestion would to add pockets larger pockets for wallet and phone.
Great service and selection
Excellent - Still the best place to order Motorcycle products. I wish you had the battery I needed too. Yuasa YTX12-BS.
They did not have my size helmet in the store. So they said they would mail and out within two days and they didn't thank you.
The purchase arrived promptly, quickly at my home, everything was fine and very well packaged, thank you to the Revzilla team, very grateful! Thanks
Revzilla usually has exactly what I am looking for. The items are quality at a decent cost. Shipping is typically fast.
Misty understood my problem and gave me a quick resolution.
I shop here often.
I needed it for a repair I am doing to my bike.
Looked at local gear store for some boots. Didn't have size in stock. RevZilla had same boot at same price with free shipping. Did it right there on my phone. Quick, easy.
Past experiences
Had everything I wanted
Service, selection of goods, speed of shipping nobody does i5 better. I appreciate the how to videos, without them I would be lost.
Nice product but Velcro straps should have been longer as product was too tight. Had to make adjustments with some zip ties. It does work well.
Price and availability
The weight and the bulk of this jacket makes you feel safe and your shoulders are going to look extremely wide from the reinforced pad design.
It was a place that handled high quality jacket for a comfortable and safe riding gear while still maintaining style.
Authentic leather jacket with protection availability and none of that polyester garbage.
Delivery was fast, product looks nice but does not fit a Honda rubicon as I requested in my search engine. Unfortunately will have to return so hopefully that goes well.
Found sight by searching for seat covers for Honda Rubicon. Said it was universal and should fit most seats.
Looked nice and I want seat covers to protect my seat.
My first experience with this company exceeded my expectations, I'm very pleased with my order and definitely would recommend them to a friend.
I chose Revzilla because they offered a good deal compared to their competitors.
I chose this product because itās a reputable brand.
RevZilla's website is so user friendly and simple to use that you automatically start browsing for more stuff to buy š
I live in Florida where it's hot and sunny a lot so I wanted to get a new lighter color mesh jacket. So I started looking on reveille. I found a white/light grey mesh sedici jacket. I watched the video and the video said the guy was 5'10" 190lbs with a 44"chest. I thought that's me almost to a t. I'm 5'10", 180 with a 42-44 chest. I questioned that they said it was a medium because i normally wear a large. And sure enough I get the jacket and it's too small! I knew I needed a large but listen to the video and got medium. Well now I have to wait, why because I had to send it back and now I'm waiting for my money back to order another jacket just the correct size. Now the lady I talked to was really nice and took off the $10 return label fee. But I'm still waiting. So really not super happy!
Very professional and polite. Took care of my return tag fee. But still waiting so I can order another jacket.
Iām a subscriber on you tube
I needed a lighter color mesh jacket
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
