• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5624

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,667
Neutral
234
Negative
325

Instant Feedback

85,917 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,615)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user ll674
1 review
0 helpful votes
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October 7th, 2024
Verified purchase
• Updated review

The website did not accept discount code. I had to call Revzilla to resolve.

Reason I chose this business:

Ease of using website, prices and product reviews by the staff

Reason I chose this product:

Owner of previous product. I liked the features and the price was great.

Service
Quality
The website did not accept discount code
September 26th, 2024
Verified site experience
• Previous review

The website did not accept discount code. I had to call Revzilla.

Great riding pants
February 28th, 2024
Verified purchase
• Previous review

This is my third pair of Dainese Drake Air pants. They are very durable and fit well. They are my go-to pants for long rides.

Reason I chose this business:

Easy to negotiate website. Lots of information on products plus buyers' feedback.

Reason I chose this product:

Durable, good fit, price.

Quality
Thumbnail of user duanen49
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Ordered sport touring tires. Always helpful to be able to see product review videos.

Reason I chose this business:

Availability. Delivery time. Price

Reason I chose this product:

Brand name, reliable, quality. Product review.

Quality
Thumbnail of user davidd6475
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

The Product ordered was correct And was received in a timely manner. Very satisfied.

Reason I chose this business:

The company was one of three recommended by YouTuber

Reason I chose this product:

It was recommended

Quality
Thumbnail of user miriamee1
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Just ordered and it was good. Not much to say about it. Thank you.

Quality
Thumbnail of user alanm1517
1 review
0 helpful votes
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August 9th, 2024
Verified purchase
• Updated review

Picked up a Biltwell EXFIL-7 hoping to use it as a small pannier bag on my Triumph Scrambler. It didn't really want to mount up as a pannier bag but it worked great as a tail bag.

Reason I chose this business:

I always check RevZilla for any items that I can’t get from my local dealership.

Reason I chose this product:

I have quite a few Biltwell items and I’m always happy with their products.

Quality
Hassle-free shopping
April 10th, 2024
Verified purchase
• Previous review

I needed to source some new battery bolts because I need to swap out some of the accessories that wire into the battery. I was hoping to buy a variety pack with different sizes, but since I didn't see a kit I just ordered a pair of each size.

Reason I chose this business:

I try to patronize my local dealership for parts whenever possible, but certain items are easier to find online and I always check Revzilla first. They have always provided quality parts at fair prices, with good service.

Reason I chose this product:

I wasn’t sure which size bolt I needed so I ordered a pair in each size. They’ll probably all get used eventually.

Quality
Thumbnail of user guyo46
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

I have big hands, and the 3XL size is the best fit available to buy. Thanks for having it.

Reason I chose this business:

Easy return policy, style variety and availability of my size product.

Reason I chose this product:

Keeps my hands cool in the desert.

Quality
Easy shopping, easy returns
August 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Because you guys are totally badass

Thumbnail of user davidh523
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Revzilla saved me $72 on purchase price compared to the price of the tuner at the local Harley Davidson dealer.

Reason I chose this business:

Their product videos are great.

Reason I chose this product:

Ease of operation and install.

Quality
Thumbnail of user michaelp4576
2 reviews
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase
• Updated review

Received my order as promised and am very happy with my purchase. Love ya always.

Reason I chose this business:

So easy to deal w

Quality
Hope these are as good as my old pair
May 15th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Best shopping for new ket

Thumbnail of user aarons1524
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I was able to chat with a very helpful rep, find the pieces I needed.

Reason I chose this business:

Long time browser, first time buyer. The whole experience was great.

Quality
Thumbnail of user josem2594
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

I always like shopping at your store because of your great products and prices. I was asking customer service for the tracking number and they never gave it to me but at least the item arrived on time and was what I expected, an excellent item. Thank you

They were willing to help but they didn't know what the tracking number was or where the item was. but they were always very courteous and professional

Service
Quality
Thumbnail of user richardz793
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Always quick and easy at Revzilla. They have high quality products and stand behind them.

Quality
Thumbnail of user tima711
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

My order showed up quickly, was packed reasonably well and was as expected. No complaints.

Reason I chose this business:

Price comparable to other sites and seemed to be one of the larger retailers out there.

Reason I chose this product:

Tried on a number of items at a local store and found what I was looking for. Went to Revzilla for reviews to confirm others’ experiences with the products.

Quality
Thumbnail of user stephena1482
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

I have been ordering items from RevZilla for a while now and I have to say, every transaction has been smooth and easy. I have never had a problem. Thank you, everyone at RevZilla for always being great and having what I need to keep me on two wheels!

Reason I chose this business:

I choose a new helmet from Icon the Airflite Omnicrux MIPS and I LOVE it!

Reason I chose this product:

The type of riding I do and the mips technology to keep an extra lair of protection.

Quality
Thumbnail of user richardo1730
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

One of my items arrived damaged and the return process was easy and prompt.

Excellent return

Service
Quality
Thumbnail of user dougb810
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Bought two bags - sissy bar and tank. Both excellent. And Revzilla got them to me fast

Quick and helpful

Reason I chose this business:

Friend recommendations

Reason I chose this product:

Fit my need

Service
Quality
Thumbnail of user jeremyj844
1 review
0 helpful votes
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July 7th, 2024
Verified purchase

I've used RevZilla for parts and gear for years. Fair prices and reliable fast shipping. The site makes it easy to get just what you need for your bike,

Quality
Thumbnail of user thomase1433
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Working for the Army / DoD means that I am always on the move (a year here and a year there etc). Without a local shop to call my own, I rely on RevZilla and the team of gear wizards for all my motorcycle gear and parts.

Reason I chose this business:

I have used RevZilla since 2018. The selection and price are good. RevZilla also sponsors amazing motorcycle content like CTXP!

Reason I chose this product:

It's the best overall for my chain

Quality
Thumbnail of user miker2421
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

This product is by far the best on the market. The windshield makes such a massive difference in your riding experience. It's safer for the rider to not have all that wind buffering. I've put this on ever Harley I've ever owned.

Reason I chose this business:

Good company reputation.

Quality
Thumbnail of user davidm11500
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

I am a new rider and was looking for full height boot for street/sport use, I was directed to the fox comp a Mx boot, unfortunately I threw out the box already so hopefully I can just sell them and get different ones

Reason I chose this business:

Reviews and selection

Quality
Thumbnail of user roym803
2 reviews
0 helpful votes
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September 8th, 2024
Verified purchase

Found what I needed at a great price. Shipped fast with no issues at all.

Reason I chose this business:

They had the part I needed in stock.

Reason I chose this product:

I bought a part I needed specific to my motorcycle.

Quality
Thumbnail of user josephl2694
1 review
0 helpful votes
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September 10th, 2024
Verified purchase

Processing was just as fast as shipping with great handing~ superb service at your fingertips!

Reason I chose this business:

Because of the previous experience along with having exactly what I needed!
Thank you!

Quality
Thumbnail of user keno251
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

No Issues whatsoever... Came quickly no complaints from me! Will be using rev zilla More Often!

Reason I chose this business:

I gave it a chance after good phone case I needed. Found revzilla after Google search

Reason I chose this product:

Arguably best phone mount option for motorcycle..

Quality
Thumbnail of user gixxerthouw
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase
• Updated review

I shop online with Revzilla often. The products are always of the highest quality, customer service is superior and shipping is easy to track and incredibly lightning fast!

Reason I chose this business:

Excellent shopping experience! Revzilla has the motorcycle related products I need and ships fast!

Reason I chose this product:

I need these motorcycle related products to keep my fleet of motorcycles looking good and running perfectly.

Quality
Fast, easy to shop, and most products are in-stock...
July 4th, 2024
Verified site experience
• Previous review

Fast, easy to shop, and most products are in-stock and ready to ship.

Reason I chose this business:

RevZilla has the products I need and ships fast!

I love Revzilla!
August 9th, 2023
Verified site experience
• Previous review

I love Revzilla! Always quality products and delivered fast!

Reason I chose this business:

My product was in stock and delivered quickly!

Quick and easy for me to find my items
June 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Ease of use

Great service
May 23rd, 2023
Verified purchase
• Previous review

Always great products at a great price, including fast delivery!

Reason I chose this business:

Fast and easy

Thumbnail of user edw566
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Being a bigger rider I was able to find a riding jacket that fit well and did not break the bank.

Reason I chose this business:

High quality products at good prices and fast delivery

Reason I chose this product:

The jackets were a good price with great styling.

Quality
Thumbnail of user johnp4769
2 reviews
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase
• Updated review

Especially now, because of their partnership with CycleGear. I don't have local motorcycle store in my area that likes to carry any sort of tire inventory. So, I just ordered new tires from Revzilla, had them shipped to my local CycleGear store and then they mounted the new tires to my wheels. I was quick and easy!

Reason I chose this business:

Ease and convenience

Reason I chose this product:

Great selection and price

Quality
It's Just Easy!
April 1st, 2023
Verified purchase
• Previous review

I love shopping (and buying) stuff on RevZilla. They have a great selection, excellent pricing, most items are in stock and the return policy couldn't be easier, it's the best!

Reason I chose this business:

I've been shopping on Reveille since they started so it is not really a decision anymore. I've already done the research, and I don't have to think about where to shop unless they don't have what I am looking for...which is rare.

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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