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RevZilla has a rating of 4.6 stars from 8,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,917 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
This website ticks all the boxes and the motorcycle reviews are top notch! Keep up the good work!
Bought for my 6 year old and they fit perfect and he thought they look pretty cool.
Good price, fast shipping great product! Definitely a great site to buy!
Revzilla has always sent my goods in a timely manner. Always have my hard to find tires.
They have the parts i want
Good reviews
I'm in love with my new ls2 helmet the drop down sun glasses everything about the helmet
Easy to navigate the site, fast check out, and extremely fast shipping. RevZilla bucks are a nice bonus.
Good previous service.
Replacing broken ones.
Always on time, always easy, and gives discounts to service members. One of few places that still ship to overseas APO addresses.
Thanks revzilla
Long time customer. Started after i found the youtube channel
Lots of reviews and product videos on the site with lemmy!
Easy to find what I was looking for and to place order. Timely delivery.
RevZilla is my first shopping choice for motorcycle parts and gear.
Had difficulty traveling the site, but personnel was very helpful.
Good service in the past.
Package box was intact but the back armor in the jacket is broken
First site I found
It's light and not warm
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love shopping onRevzilla and Cycle Source but since so many clothing items don't fit well based on descriptions in the ads, it is necessary to return 50% and the shipping is too expensive. Should be free.
Always in the market
Returned 1 Item once and everything went well. You got 1 more loyal customer
I had to make a return an item on my last order because it doesn't fit my bike. The process was very easy and simple. So now i am very happy with the service and would be willing to do business with Revzilla again.
Count me in as one more of your loyal customers. You guys are awesome. Thanks!
Wide range of products
The website is very user friendly! I like the product descriptions and customer reviews being provide on the item i purchased. It helped me narrow down size and fit.
It was a bummer that the 10% off offer would not work. I already redeemed many moons ago apparently. This is what attracted me to come back to Revzilla for my new bike.
Always get great service at Revzilla. Easy shopping on line, quick service.
Because they had what I needed and at a great price,
Needed a new helmet and my husband need a second head set wiring for his second helmet.
From the time I ordered the until I received it was just a couple of days. The helmet is great
Always great, you guys are the best. Catalog description was spot on and the shipping was very fast.
Selection, reliable service, and points!
Awesome amount of products with a diverse selection but the exchange policy really hinders the customer experience. Multiple times I have found a product on the site and instead went and bought from Amazon just to bypass this dumb policy. I get it if people were buying exorbitant amounts of gear and continuously swapping them but for the average consumer that buys a single article of gear but got a size to large or to small to then get hit with a shipping charge makes me not want to buy from you again. Will continue to use your site like google and then buy else where.
Products used:
Riding Gloves
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Went by measurements listed and jacket was still too small. Return process was quick and easy.
Had to return for larger size. Was able to complete return process on website in a few minutes.
Quality products
Revzilla had the mount I was looking for and I received in just 3-4 days. It works great for my radio mount.
Got back to me quickly about a price match and matched a price I found elsewhere.
Found a cheaper price and they matched it.
Generally good pricing and fast shipping.
Good deals, fast shipping.
Appreciated the advice given and the feedback others have said regarding the things I was ordering.
I failed to use a 10% off code and asked after placing my order for refund of 10% off. I appreciated that I received it. Great customer service!
Always a good experience I always find what I need and it gets to me quick.
Fast shipping
Want I wanted
Fast shipping sometimes over night always happy ……………………..
Always have stuff I need
One of the best in the business customer service. In-depth knowledge about the products they sell.
I get what I want. Simple & easy process to shop.
For comfort and quality.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com