• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5624

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,667
Neutral
234
Negative
325

Instant Feedback

85,907 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,615)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1022) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user sherryg596
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Received what we ordered on time. Product fit as it was suppose to and works great

Quality
Thumbnail of user robertl5767
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Wide choice of products and easy ordering. I also felt that the pricing was reasonable.

Reason I chose this business:

They had what I wanted

Reason I chose this product:

I needed to replace my helmet

Quality
Thumbnail of user milesh132
2 reviews
0 helpful votes
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September 26th, 2024
Verified purchase
• Updated review

Will order more! These guys rock! I got the right parts and everything was a good deal.

Reason I chose this business:

Good deals, Fast shipping. It was free too.

Reason I chose this product:

I needed to do an oil change and put on new grips.

Quality
I called for advise on parts on easter and had the...
April 9th, 2023
Verified site experience
• Previous review

I called for advise on parts on easter and had the most helpful nice saleswoman. She was awesome and I got the info i wanted to match my harley. I forgot her name but give her a raise for being so nice and working on easter! Thank you!

Reason I chose this business:

My friend referred me

Thumbnail of user jackd1314
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I ordered and received new helmet cheek pads two days later.

Reason I chose this business:

Service and reliability

Reason I chose this product:

Specific to my helmet

Quality
Thumbnail of user jamesm10920
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Everything shipped in reasonable time and the product is working perfectly.

Quality
Thumbnail of user deadfingerj
1 review
0 helpful votes
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October 4th, 2024
Verified purchase
• Updated review

Revzilla is one of my top go to's for parts and gear. Great Shipping!

Reason I chose this business:

Needed EK 530 chain master links

Reason I chose this product:

I use EK 530 chains.

Quality
Easy web-page navigation
August 13th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Another go-to of mine

Thumbnail of user sheilap621
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

The app was easy to use and complete my order with a timely delivery

Reason I chose this business:

Recommend by a family member

Reason I chose this product:

Ordered the Same tires that originally came on my harley

Quality
Thumbnail of user jost18
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Perfect. Received on time and as expected.
I will order always with confidence.

Quality
Thumbnail of user allenk275
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

Good sizing chart for perfect videos explained very well on how and what size to choose from

Quality
Thumbnail of user stevej1559
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Straightforward and easy purchase, plus Shipping was even faster than advertised.
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Zero Issues..

Reason I chose this business:

Revilla is very well known in the rider community..

Reason I chose this product:

Need and Reputation..

Quality
Thumbnail of user mugurm
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I've been dealing with RevZilla since 2015 and every time they were great!

Reason I chose this business:

Accurate descriptions, most of the items are in stock, fast shipping!

Reason I chose this product:

The products from RevZilla are not Chinese fakes!

Quality
Thumbnail of user teresae550
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Revzilla has been the perfect place to shop for everything I've needed, motorcycle related. With a wide variety of accessories, OEM and aftermarket parts, I have zero reason to shop anywhere else. Pricing is great and shipping is always quick.

Reason I chose this business:

Recommended by a friend

Reason I chose this product:

I needed OEM parts for my Kawasaki Ninja 400 and Revzilla had everything I needed.

Quality
Thumbnail of user marky845
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Easy navigation on the website, fair pricing and quick delivery

Quality
Thumbnail of user lynnm1585
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Items came a lot quicker then I anticipated. Issues or concerns.

Reason I chose this business:

I was comparing prices for the items I wanted, Rev had the best price for the combo outfit, but got the matching helmet else where due to a lower price.

Quality
Thumbnail of user stephaniep2003
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I ordered a new tire for my moto and it arrived earlier than expected.

Reason I chose this business:

Great selection.

Reason I chose this product:

I have used that tire in the past and it works great!

Quality
Thumbnail of user kevink3040
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Received exactly what I ordered and it arrived in new condition.

Reason I chose this business:

Price and free shipping

Reason I chose this product:

Popular brand

Quality
Thumbnail of user m.m39
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Says products ships in 24 hrs. Took over a week before it was actually shipped.

Nothing they could do.

Reason I chose this business:

I thought I was a good choice and would have been reliable.

Reason I chose this product:

Researched the tires I wanted they were not available and I needed anything at that point.

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Thumbnail of user kevinw2702
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Great service, fast delivery, and after doing research product was what I expected

Reason I chose this business:

Always fast and great communication when needed

Reason I chose this product:

It’s what I was looking for to add to my many helmets

Quality
Thumbnail of user gregoryg971
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Easy online ordering and fast shipping.
Products arrived in good condition

Quality
Thumbnail of user paulineb355
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Best shopping experience. Easy to shop and very fast shipping!

Reason I chose this business:

Looking for best online deals

Reason I chose this product:

It’s the cheapest for my MSF course test

Thumbnail of user ahmada802
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Its one of the greatest website for spare parts and motorcycle news to deal with.

Reason I chose this business:

You can find all the parts you need in one website.

Quality
Thumbnail of user herbs79
1 review
0 helpful votes
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October 11th, 2024
Verified purchase
• Updated review

RevZilla offers a great selection with quick delivery and easy returns.

Quality
Easy to use, lots of good information about the product
October 14th, 2024
Verified site experience
• Previous review
Thumbnail of user garyn844
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Online ordering made easy with Revzilla!
Returns are easier and more efficient.

Reason I chose this business:

Pricing and selection,return policy.

Quality
Thumbnail of user kurtisb42
1 review
0 helpful votes
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October 7th, 2024
Verified purchase
• Updated review

Had difficulties signing up for military rates. I didn't have any other problems.

Quality
Had difficulties signing up as a military
September 26th, 2024
Verified site experience
• Previous review
Thumbnail of user joshl489
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

My helmet arrived very timely and before the scheduled delivery date.

Reason I chose this business:

Had the product that I wanted in stock.

Reason I chose this product:

Shoei is a tried and true leader in helmets.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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