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RevZilla has a rating of 4.6 stars from 8,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,898 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
I am very pleased with the customer service I received along with the product.
Shipping is usually fast and accurate and the product meets expectations.
Decent online reviews
Bought based on reviews and price.
The Mariner Jacket flows air exceptionally well and appears to be a very well thought out product, that well made and of good value.
Less expensive for my choice in tires compared to most other places
Faster shipping
Great advice from cust service, good price and delivered on time
Always buy from revzilla, good price and customer service
Like the selection of products, the best from all vendors and free shipping, easy to buy online and support over the phone
Easy to buy and select the right product, like the videos with explanation
Best place to shop. Fast shipping and product arrive in perfect condition 👌
Best products
Fast shipping and great customer service 👌. Order cleaning supplies for my motorcycle came quickly and not damaged.
Best prices around and the reputation is impeccable.
Best around
Excellent options in products and speedy shipment as always 👍
I use reveille often.
I use them often for my motorcycle needs. I especially like their youtube content and variety of products. They carry the parts we all want to use and buy.
Great helmet, very light and good quality.
True to size and looks great.
Good reviews
Looked good and had great reviews.
Easy checkout and knowledgeable people. Very competitive prices on all items.
Good quality and best price
Product on hand and delivered as advertised. Rebate was a bonus.
Product on hand, and quick delivery
Quick shipping, well packaged, and the requested product was received.
Instagram and Reddit recommendation, so basically community recommendation.
YouTuber recommendation; Thrifty Garage.
Excellent service! No hassle price matching. You guys never fail to meet or exceed expectations.
Great company.
One of the best online parts and accessory sites ever!
Super fast, easy, and great customer service.
Quick, easy
They're awesome.
Based in the US.
Easy to find item based on brand name the price was right
Thanks!
Major name brands
Easy ordering, fast shipping on exactly what I needed that no one else had.
Had what I needed
It was great! Easy to find what I needed and no problems with shipping. Thank you very much!
Ordered tires, correct size, fast shipping.
Arrived a day earlier than expected.
I have ordered from revzilla before and had no problems, will be using them again.
Pretty standard. Easy to look up and easy to check out. Seems pretty streamlined now.
Was gifted a gift card.
Decent. Took a minute to navigate the tire selection process. Changing sizes and adding tires was a little finicky. Disappointed most common sizes of 17" sport tour tires were out of stock.
Good prices and wanted to support the store that employs Zack and Ari
Very easy to navigate the website the product was delivered within three days and this product was everything. They said it would be.
Purchased from them before
The reputation of these seats
It was a easy checkout, and Kept me informed on shipping, and will use again.
Heard good things
It's easy to find the parts I want at a good price and easy to check out.
Good price for the quality.
Great price on a good seat! Thanks
The best price!
Great! Easy to find what I need.
Buying some stuff for my new bike.
Great customer service. I don't have to wait for a warranty issue. I can buy a new product and they are going to reimburse me once they get the defective product back.
Good price on a great tire
Bought some tools off the site and had them delivered quick and professionally.
Known of the site
Needed them for work
Called for info and Ben provided great and useable feedback.
Positive past experiences
Ordered mounting bars for bags and they came within a few days. Excellent service. Will definitely be recommending them to fellow riders and ordering again for other products.
Internet search for mounting frame that fit bike. Because it was made for my specific bike model/year.
Same as above
First of all, their customer service reps are great. That's about all the good so far. Jacket took a week and a half to get here (paid for 2 day) because it shipped FedEx ground. Great jacket, love it! Pants sizing was off and wierd, returned. Gloves sizing was way off, returned. My local shop had great options at the same price or less, and better quality. Ordered a Givi top case, great quality, keeping it. BUT... the website gave me a part number for the other part I'd need to get the case on the bike. Just came in today. Picture in the description showed a plate. Nope! This was an adapter bracket, not a plate. Local shop assured me that I didn't need that bracket. I'll order the plate through them, since revzilla can't seem to accurately describe what you're waiting a week and a half to get only to find out it's wrong. I'll probably just keep my business local and skip the seemingly never ending hassle.
They were closed today when I called about the wrong bracket. The shipping issue with the jacket; they were very apologetic and refunded my fast shipping fee, but it still sat in a FedEx location for a week before moving.
Seemed convenient, save a couple bucks, "guaranteed 2 day shipping" (yeah, right)
The jacket was a good buy. Matches the bike well, is good quality, fits great. The top case is great quality and exactly what I was looking for. Could've had it on the bike and ready for tomorrow's camping trip had I ordered it locally and gotten the right parts. Might have spent fifty extra bucks, but it would be on the bike.
So far, 2 day shipping has turned out to be week and a half shipping. You use FedEx, and they're absolutely worthless where I live. My jacket that I ordered last Tuesday won't be in until next Friday which equates to the following Monday, because FedEx only works Monday through Thursday up here. I'm still waiting on a pair of gloves that I ordered when I ordered the jacket too. You've refunded me the 2 day shipping I paid, great, but I still won't have my gear until a week and a half after my bike. BOOO. The items I ordered today aren't time sensitive, but the jacket and gloves were. I probably won't order anything time sensitive from here again. An extra 20 bucks to buy local and have it is well worth the money. Also, please stop using the term "guaranteed 2 day shipping" when the subpar carrier you use doesn't deliver. Thank you
Convenient, had what I wanted, and I already paid for the stupid membership so I might as well get something out of that 40 bucks.
Ordered a Puig product and it was as expected and delivered on time. I will surely order from Revzilla again!
Good reviews, fair price.
Custom fitted for my motorcycle.
Excellent! Easy to order. Received pretty fast. Not much else say
Website came up when I was looking!
Just because
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
