• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1614
  • Quality
    5623

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,898 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,614)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user randyw970
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Great service and quick delivery. Love the product. Awesome value

Reason I chose this business:

Friend reference

Quality
Thumbnail of user ryanc1917
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Great products. Shipped quickly with consistent email communication.

Reason I chose this business:

Good experience previously.

Reason I chose this product:

Positive reviews and brand reputation

Quality
Thumbnail of user pattygr
2 reviews
0 helpful votes
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September 7th, 2024
Verified purchase
• Updated review

Received my order quickly and efficiently. I'm very pleased with the experience.

Quality
Good product
May 25th, 2024
Verified purchase
• Previous review

Received my order quickly and efficiently. I'm very pleased with the experience.

Quality
Thumbnail of user robertd5801
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Revzilla orders sometimes arrive overnight (like this one) and are always easy!

Reason I chose this business:

Because I always do.

Quality
Thumbnail of user jimb3156
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Had my what I needed and quick delivery.
Customer service was also informative.

Service
Quality
Thumbnail of user kennethm2106
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I order half a track suit, didn't fit, return was hassle free and super easy

Reason I chose this business:

Reliable company with a good reputation

Reason I chose this product:

I wanted pants to drag knees lol

Quality
Thumbnail of user fernandoc408
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Outstanding service and super fast shipping. Highly recommended. Thanks RevZilla

Quality
Thumbnail of user markp3533
1 review
0 helpful votes
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August 15th, 2024
Verified purchase
• Updated review

Weird helmet fit. Face shield and sun visor optical quality is worst I've ever seen in a helmet.

I called to see if a return was received.

Service
Quality
I looked for Tire Pumps and went to view by Rating...
June 4th, 2024
Verified site experience
• Previous review

I looked for Tire Pumps and went to view by Rating and that didn't work. It had items with no ratings and low ratings ahead of 5 star ratings. And the ratings were not in rating order. Should be pretty simple to do this…

Thumbnail of user bobb2332
1 review
0 helpful votes
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June 23rd, 2024
Verified purchase

These motorcycle pants are a two-wheeled miracle! They're tougher than a ninja's pajamas and comfier than a cloud. My rides feel like I'm gliding on silk armor. Stylish enough for date night and durable enough for Armageddon! My legs have never felt more invincible or fabulously cool. Vroom-tastic!

Reason I chose this business:

They are awesome.

Reason I chose this product:

The bugs hurt when I ride without pants.

Quality
Thumbnail of user davidv2419
2 reviews
0 helpful votes
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July 10th, 2024
Verified purchase

Visiting the website for return was confusing at first, but finally figured it out, printed shipping label. $10.00 to ship back a small item seemed high.

Reason I chose this business:

Had good parts selection.

Quality
Thumbnail of user thomass4464
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

Needed an upgrade to my riding pants. Naturally went to the RevZilla website to take advantage of the number of offerings accompanied by their product reviews. Took my time trying several pair. Easy return policy allowed me to try out a number of selections. And am rewarded with a set of pants that I really like for their style and features.

Quick, easy, prompt. Was concerned, however, when my initial order for a close out item in limited supply was denied without what I feel was adequate notice. I had to review my order online to see that it had been cancelled.

Reason I chose this business:

Variety of offerings and video reviews

Reason I chose this product:

Price, waterproofing technique, cargo pockets, hip protection, styling

Service
Quality
Pants were a size too small.
May 14th, 2024
Verified purchase
• Previous review

Website does an excellent job showing the products and enabling comparisons. Delivery was as expected.

Timely, responsive

Reason I chose this business:

Reliability, video reviews, number of choices

Reason I chose this product:

Style, function

Service
Quality
Wealth of information is helpful when making purchase...
March 27th, 2024
Verified site experience
• Previous review

Wealth of information is helpful when making purchase decision

Thumbnail of user stephenn985
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

Fastest I've ever received something I've ordered offline! From the point I ordered, I had it at my front door within 20 hours. CRAZY! And the motorcycle seat I ordered is flawless and exactly what I needed! Reveille is my go-to now. Thank you!

Quality
Thumbnail of user yesooohy
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

Great, was very satisfied. I will be ordering from this place again in the future.

Reason I chose this business:

Had quality parts at a good price

Reason I chose this product:

The quality

Quality
Fast and quick shipping
August 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Kept popping up on Facebook

Thumbnail of user ronr1138
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Easy to find tire and had very good selection. New stock date code was this year.

Reason I chose this business:

Price and shipping

Quality
Thumbnail of user michaelp7315
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Quick shipping and good prices. RPM membership is awesome!

Quality
Thumbnail of user charlesh3436
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The product has high quality, delivered fast and easy format to follow for ordering parts.

Reason I chose this business:

It had the part that was compatible for my bike and other vendors did not.

Reason I chose this product:

To enhance the performance of my bike.

Quality
Thumbnail of user jons1077
1 review
0 helpful votes
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September 5th, 2024
Verified purchase
• Updated review

The process from start to receiving my order was efficient and as expected. All good.

Reason I chose this business:

They usually have what i’m looking for.

Quality
Thanks for adding Apple Pay to the process
August 4th, 2023
Verified site experience
• Previous review

Thanks for adding Apple Pay to the process. Seamless!

Thumbnail of user angeloc200
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase
• Updated review

I always order from them. Always fast delivery and quality parts. 10/10.

Reason I chose this business:

Great deals and great selection

Reason I chose this product:

I was upgrading my bike

Quality
Love the site
June 11th, 2024
Verified site experience
• Previous review

Love the site. 100% go to for my bike.

Reason I chose this business:

I have an account and I am an rpm member

Thumbnail of user carlod108
2 reviews
0 helpful votes
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September 4th, 2024
Verified purchase

The unit did arrive in a timely manner to be used in time to diagnose the the machines problem.

Quality
Thumbnail of user markg3951
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

I purchased a riding jacket and was too small. I called in, spoke to a support specialist. They ordered a larger jacket and set up a return for the smaller jacket. I was promptly credited when the older jacket was received. Excellent Service.

I purchased a riding jacket and was too small. I called in, spoke to a support specialist. They ordered a larger jacket and set up a return for the smaller jacket. I was promptly credited when the older jacket was received. Excellent Service.

Reason I chose this business:

Searching online and they had the riding gear I was looking for.

Reason I chose this product:

Just purchased a new bike.

Service
Quality
Thumbnail of user kennethv333
1 review
0 helpful votes
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August 21st, 2024
Verified purchase
• Updated review

This is where I go for questions and then the purchase of parts for my Ride

Reason I chose this business:

I’ve bought a few things from RevZilla, really good quality and the site is easy to navigate, so this is where I buy things for my KLX.

Service
Quality
A returning customer who's pleased with this web-site...
June 28th, 2023
Verified site experience
• Previous review

A returning customer who's pleased with this web-site and the customer service representative. I'll Be Back!

Reason I chose this business:

Everything I needed was there and the one question I had, your customer service representative answered, it was smooth.

Good products and videos to show more detail
June 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Returning customer

Thumbnail of user brandonj639
1 review
0 helpful votes
  • Send Message
August 21st, 2024
Verified purchase

Easy to find products, looking forward to them, excellent website and love the wish list function.

Reason I chose this business:

Excellent site have used before

Quality
Thumbnail of user tedf182
1 review
0 helpful votes
  • Send Message
July 22nd, 2024
Verified purchase

Whenever I order from Revzilla my orders arrive in timely manner, and there is plenty of feedback to know the status of my items.

Reason I chose this product:

Quad Lock is the best standard for cell phone mounts on the market.

Quality
Thumbnail of user grega606
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Hassle free and arrived very promptly! I will use Revzilla again.

Reason I chose this business:

Availability of what I needed

Quality
Thumbnail of user dough740
1 review
0 helpful votes
  • Send Message
September 5th, 2024
Verified purchase

Great overall online shopping experience. The products have been awesome also.

Reason I chose this business:

Friend told me about it.

Reason I chose this product:

Gear for riding my motorcycle.

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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