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RevZilla has a rating of 4.6 stars from 8,612 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,882 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Quick easy, they had the item I was looking for, and it came when they said it would.
Reputable vender amongst the riding community.
I ordered a helmet!
I received a helmet!
It fit my head.
Much success.
Yes!
It had the helmet
I needed a helmet
Easy to find products on web site and quick shipment of product. The Grips are great and the service was great.
Repeat customer.
Have used Avon in the past and wanted to try this new style.
Repeat cusromer
I has a wonderful experience for shopping at RevZilla few years ago. The shipping purchase was super fast and the return process is easy and smooth. That is the reason why today I am still shopping at RevZilla. It is hard to find a website with fast shipping and reliability. RevZilla has almost everything you need for your motorcycle.
My shopping experience so far is safe and trusted.
Fast shipping and great customer service. Ran into a shipping setback and got the issue resolved immediately
The back sprocket was the wrong part but the front sprocket works perfectly
Easy to order online, shipping is fast and the points are a bonus.
Selection and rewards.
Videos explaining the product
Great experience. Just wish price was cheaper. I believe this is my first set of Dunlops.
Availability and at least get some zilla cash.
Might have went with Michelin but they weren't available. So far very happy with the Dunlops.
I had trouble finding inter tubes for my motorcycle, a guy on Reddit's suggested I use revzilla live chat and talk with an agent. I did so and he found my inter tubes in 10 minutes.
Fast and easy, so much parts
Good reviews, in stock
No purpose in ordering from RevZilla when buying from European suppliers (WAY cheaper) get here quicker? Two friends ordered different things from italian suppliers and they got here in 5 days. Mine took 7 from revzilla. More expensive even buying refurbished and took longer? Item was perfect though.
Arrived on time and worked as expected.
Price was competitive.
Packaging was excessive.
It's where I buy parts
Only product available
Tire needed was in stock shipped and arrived in two days as promised.
Wanted to give them a try and was surprised two day shipping at no cost!
Have used Dunlop tires for years on all my motorcycles. RevZilla had the the road smart III front tire in stock when the local dealer did not and could not get it.
I received the items I ordered which is what I had expected in a fast efficient fashion.
Because they have the items I want to buy.
Because my past experience told me that these products would do what I wanted them to do.
I don't know why I have to pay for return shipping if the size charts are wrong?
Ordered and it came pretty quick.
Downfall was one piece of the acerbis radiator plastics was flawed. Looked almost melted from production.
Besides that the rest of the products were good. Perfect fit.
Used in the past and had a good experience
Recommendations from personal experience
Rev zilla had just the helmet i needed. Ordered for second day delivery. So the helmet took 5 days to reach me via usps. Helmet sat 30 miles away from my house. Should have been delivered on a Saturday, but not delivered until Monday. Gloves orderd at same time made to Cali on Saturday. Helmet from Las Vegas took 5 days to go 675 miles.
Good selection and stuff on sale.
Bell helmet i needed was on sale. Plus needed new summer gloves.
Fast shipping and easy to order, great web page finding what you want fast!
Great product came almost new. It said opened and used but felt like new.
Part available
Good well known part.
A little difficult to drill down to the exact component based on description but I got there eventually.
Because both Revzilla and Schuberth supported the BMW MOA in Redmond Oregon at our national rally this year (2024). As the rally chair I support the businesses that support my club. Loyalty works both ways.
Serve was done and did not allow me to process my order twice, also, been using Revzilla for over a decade and just now found out about the veterans discount, could have saved hundreds of dollars over the past decade plus.
Generally the best price and customer service.
They are the best
Great price on the cargo pants. I read the reviews and they suggested ordering a size larger, which I did and they fit great.
Purchased a helmet prior and was very pleased with the product and service.
Selection was great and so are the prices. Very easy to find what I needed.
Prices and discount
Everything went well, shipping was a bit slow for today's standard but not too bad. My product was missing the instruction guide and product guide that were supposed to be included in the box, but that's a manufacturer thing and not the fault of RevZilla.
Word of mouth recommendation from a friend.
To talk to friends on rides.
Order it and got to me within 4 business days since I live Hawaii that's fast
I have an account
Had another helmet laying around wanted to put it to use
Order Thursday and receive the next day grate experience 10/10 would recommend
I ordered a bell helmet in M, and...nope. Found out revzilla makes it REALLY easy to return for a full refund (less return label cost). Could not be easier.
Automated return process is hands down the best I've ever experienced with any company, ever.
Free shipping and prices that compete or beat Amazon.
Because I want to try a photochromatic visor.
Really nice storefront, great automation. Your return system is very slick.
I typically go here when helmets are on discount as you have free shipping and if the size is a no go, you're fine with returns for that.
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
You can return any new, unused and unaltered item within 90 days of delivery of your item. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com
https://www.revzilla.com/returns