• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1613
  • Quality
    5620

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,859 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user adamh1544
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

Cheaply made floorboards. Metal on the floorboards and adapter stripped causing the floorboard to rotate freely. Unsafe for riding.

Reason I chose this business:

Because they usually deal with reputable products

Quality
Thumbnail of user alyssal251
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

He likes it. He says it is large enough for trips to work or the hardware store when he rides his motorcycle. He also says it is very comfortable, secure feeling, and easy to use. It is sort of an expensive backpack.

Reason I chose this business:

I chose RevZilla because the name is like if Godzilla was ordained as a reverend, which is funny to me.

Reason I chose this product:

My husband wanted a backpack for when her rides his motorcycle and needs to carry things.

Quality
Thumbnail of user raymonds963
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase
• Updated review

As a repeat RevZilla customer I appreciate the ease of navigating the website and placing orders. The items arrived promptly, well packaged and in perfect condition.

Reason I chose this business:

I like to support RevZilla.

Reason I chose this product:

The sprocket was to change gearing on my Yamaha. The ROK straps were ordered for future use, to qualify for free shipping on the sprocket.

Quality
Shopping at RevZilla is a good experience
August 26th, 2023
Verified site experience
• Previous review

Shopping at RevZilla is a good experience. I use the research and data resources before I buy.

Reason I chose this business:

I could have bought the same item with a $3 lower shipping charge from another seller but I wanted to use my ZillaCash and support RevZilla.

I always have a good shopping experience at RevZilla.com
July 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I chose RevZilla today because the pars I need are in stock.

Thumbnail of user jonahf26
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase
• Updated review

I had an order stuck in processing. Three days straight I was told it's shipping that day and otherwise nothing could be done. Can't cancel while stuck in processing... Convenient

Reps were awesome. Avenues for reps to actually help were non-existent

Reason I chose this business:

Either RevZilla or one of the other comonopolies

Service
Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

We'll see
June 7th, 2024
Verified site experience
• Previous review

We'll see. You never know with revnopoly

I don't have anything to add
November 28th, 2023
Verified site experience
• Previous review
Great customer support and great sales
November 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They kinda have the market cornered with three (at least) different websites under different names.

Thumbnail of user wendyy127
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

The intake manifold has been a nice surprise and the first old girl is really breathing better.

Reason I chose this business:

Ease of website

Reason I chose this product:

S&S makes great products

Quality
Thumbnail of user karln101
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Good selection. Always fast shipping and customer service is great.

Reason I chose this business:

Fair prices and good selection.

Reason I chose this product:

To fix motorcycle

Quality
Thumbnail of user sdf11
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase

You guys made it easy to find matching tires, other sites were terrible.

Reason I chose this business:

I was able to find matching tires

Quality
Thumbnail of user joshuac1429
1 review
0 helpful votes
  • Send Message
August 18th, 2024
Verified purchase
• Updated review

Always a great experience purchasing from you guys. Thanks so much

Reason I chose this business:

Because you guys always have what I need

Reason I chose this product:

I needed them for my bike

Quality
Great service all the way around; I appreciate it RevZilla!
June 14th, 2024
Verified purchase
• Previous review

Easy to use, friendly site. Thanks a lot! Fast shipping as well!

Reason I chose this business:

Why not order from the most popular site in the states.

Service
Quality
Thumbnail of user dickr69
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Great quality jacket fits great armor in the right places thanks

Quality
Thumbnail of user adamm1840
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

I was looking for a new helmet and as a beginner rider the layout is easy to navigate and the description of the products are in depth and clear.

Reason I chose this business:

Friend showed me

Reason I chose this product:

Good safety rating and design

Quality
Thumbnail of user ryanh1729
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I got the product that I ordered. The shipping was quick. Just a little difficult navigating the website on my iPhone 14. Kept showing me tires that they didn't have in stock. Had to search for tires they had in stock. Will buy from here again TBH

Reason I chose this business:

The only tires that I can find for my bike.

Reason I chose this product:

Needed new tires for my 86 Yamaha radian 600

Quality
Thumbnail of user keithh1469
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

I was able to navigate the site with ease, and ordering was easy, and delivery was fast.

Reason I chose this business:

Google search

Reason I chose this product:

Do my own maintenance

Quality
Thumbnail of user jenniferm6229
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

I love my pants. I have been looking for them in my size for almost 2 years. Finally found them.

Reason I chose this business:

Because they have what I need.

Reason I chose this product:

Researched it and wanted it

Quality
Thumbnail of user davidj4193
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

My purchase was a battery and sissy bar and since it was my first time upgrading my ride, wasn't sure which one to get. RevZilla made it super easy to find the right part for my bike! And the "How to" videos were on point!

Reason I chose this business:

The help I get while shopping through the site is perfect. And the discounts and deals they have are amazing!

Reason I chose this product:

Affordable and easy to install.

Quality
Thumbnail of user jorgea281
2 reviews
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

Revzilla helped me with a helmet I ordered just one size too large. I got the new one ordered & they set up the return of the too large helmet. It was really easy and quick.

Reason I chose this business:

I've been wanting to buy on revzilla for a while

Service
Quality
Thumbnail of user wesh155
Wes
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Easy to navigate site. Excellent prices and selection, quick shipping

Quality
Thumbnail of user carlosm1432
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Easy, I found the needed item and had it shipped on time hassle-free!

Reason I chose this business:

Availability of the product.

Reason I chose this product:

The right price!

Quality
Thumbnail of user rambozoh
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase

Smooth and easy as always. Fast shipping. Just what I was looking for.

Reason I chose this business:

Happy customer

Thumbnail of user danaa435
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

So glad I got this! Love it for riding! Easy to buy and fast delivery!

Quality
Thumbnail of user sallyd95
4 reviews
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

RevZilla mailed prompt delivery of the scooter cover I ordered.

Reason I chose this business:

Positive past experience.

Reason I chose this product:

It suited my needs, and I had a good experience with Nelson-Rigg previously.

Quality
Thumbnail of user stephenp1908
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

Happy with my order.No problems whatsoever.From ordering,to tracking,to on time arrival.

Reason I chose this business:

Through Cycle Gear

Quality
Thumbnail of user alekb10
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase

Not all products have video reviews but for those that do it's great to great the level of detail on each

Quality
Thumbnail of user ronya23
2 reviews
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Arrived on time, great quality and fair prices.
My balaclavas are fresh and already making my ride more enjoyable.

The color pop on my new grips are a definite visual improvement and also a safe one, as they are a solid and grippier (pun intended) grips lol

Quality
Thumbnail of user jamesb10069
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Always great service and great selection of products to choose from.

Reason I chose this business:

Ease of shopping

Reason I chose this product:

Great price

Quality
Thumbnail of user mathewk91
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

In all fairness to RevZilla I knew that the product I ordered was open box and I was taking a gamble. I did however call RevZilla to confirm fitment as well as looked up the product on the manufacturers website. The part inside the box was not the part listed on RevZilla nor was it the correct part listed on the box/packaging. I was disappointed but also very understanding. Hopefully RevZilla will confirm the part number and correct further listing of this part on their site so that this doesn't continue to happen to other customers.

Was great.

Reason I chose this business:

Have done previous business with RZ

Reason I chose this product:

Was what I was looking for.

Service
Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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