• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1613
  • Quality
    5620

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,673
Neutral
234
Negative
326

Instant Feedback

85,853 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user wesleyb352
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Finding what I needed was simple and easy. Evening arrived in a timely manner.

Reason I chose this product:

They fit my helmet and bike.

Quality
Thumbnail of user darrylo41
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Good prices.
Easy to order.
Highly recommend.
Great gear..

Reason I chose this business:

Needed gear for track day.

Quality
Thumbnail of user brianb4903
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

The order was shipped and arrived in a few days an all my parts fit perfectly👍.

Reason I chose this business:

The best selection of parts a good prices.

Reason I chose this product:

They where the right fit for the bike an I liked the product.

Quality
Thumbnail of user danh1664
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

You guys did an excellent job and look forward to doing business again soon!

Great service thank you!

Reason I chose this business:

Very professional!

Service
Quality
Thumbnail of user toms2781
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I've been shopping RevZilla for years. Quality parts, quick delivery, easy returns if needed.

Quality
Thumbnail of user theom90
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

I recently purchased the Klim Riding Pants from RevZilla, and they have exceeded my expectations in every way. As an avid motorcyclist, safety and comfort are my top priorities, and these pants deliver on both fronts.

Comfort and Fit: The fit of these pants is perfect. They are true to size and provide ample room for movement without being too loose. The material feels high-quality and comfortable against the skin, making long rides much more enjoyable.

Protection: One of the standout features is the excellent protection these pants offer. The reinforced areas provide peace of mind, knowing that I have an extra layer of defense in case of a fall. Despite the added protection, the pants are not overly bulky and allow for easy movement.

Design: The design is sleek and stylish, making them suitable for both on and off the bike. The denim look is casual yet functional, and the attention to detail in the stitching and construction is evident.

Durability: After several rides, the pants show no signs of wear and tear. They are clearly built to last, which is exactly what I need for my frequent riding.

Shipping: I was also impressed with the fast shipping. The product arrived very quickly, which was a pleasant surprise and allowed me to start using them right away.

Overall: I highly recommend the Klim Riding Pants to anyone looking for a reliable, comfortable, and protective pair of riding pants. They are worth every penny and have quickly become my go-to choice for every ride.

Thank you, RevZilla, for offering such a great product!

Reason I chose this business:

The attention to detail, shipping speed, and care of items.

Reason I chose this product:

I watched a RevZilla review on the product https://youtu.be/I67oIgg4-ng?si=N--t3W2Bvi5lfe9j

Quality
The ease of use and accessibility makes want to keep...
September 24th, 2023
Verified site experience
• Previous review

The ease of use and accessibility makes want to keep spending my money here.

Reason I chose this business:

Wanted to purchase a fender eliminator kit for my Ducati Supersport

Thumbnail of user tomp1606
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Revzilla was the only online store to carry the medium helmet instock at thw time of order. All of Canada was sold out so, purchase I did. My god, all the faults of the AGV Pista GP RR, the Alpinestars Supertech R10 makes up for with flying colors. The noise is way quieter, the visor has click positions
Of small oncrements, from close to fully open.AND THE VISOR STAYS OPEN. Not like the AGV. That visor falls down at the slightest movement. R10 is also not pointy in the front, like the AGV. Venting is way better, more air transfer through helmet. Comfort is about the same but the width and height of view is greater with the R10. If you're on the fence between the two helmets,go with the R0 and have zero "ragrats" lol.

Didn't notice the offer for points so I contacted them abd they added the points to my account with zero issues

Reason I chose this business:

Only online store out of states and Canada that had the r10 helmet in mediun instock.

Reason I chose this product:

Great looks and I needed a replacement for the AGV pista gp rr carbon fiber helmet I sold. Hated how the visor fell down on it's own, and how the red visor was actually more pinky purple

Service
Quality
Thumbnail of user miket2191
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I paid for 2day shipping and it took 10 days to receive the product.
Other than that everything was fine

Quality
Thumbnail of user karenm6042
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I was able to find both items in one store (One was bike-specific and the other was not). This was convenient for me.

Reason I chose this business:

Previous customer, and I knew the shipping would be free and fast.

Reason I chose this product:

They were what I needed

Quality
Thumbnail of user billf1070
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

The fender eliminator body consists of two pieces. The mount base and plate holder. These pieces come from the factory screwed together. The plate holder was crooked, the top edge of it was not aligned with the fender mount. I thought I was screwed because it was open, but After leaving review, RevZilla contacted me to inform me they have an exception for defective products. I made it work already with some DIY elbow grease, but was satisfied with the service offer.

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

We appreciate your feedback. We are sorry you had an issue with the quality of the item you purchased. I do not see where you contacted us to discuss the issue. Our return policy does allow for exceptions including defective parts. Please reach out our customer service department and we can see if there is something that can be done to rectify the problem. Please reach out to us at cs@revzilla.com, give us a call at 877-792-9455, or utilize our live chat@revzilla.com

Thumbnail of user lancea141
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

You have the rare part I need. I was pleased with the price. Thanks

Quality
Thumbnail of user williamr3850
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I got a quick answer by chat regarding a product specification. Ordered the product, got it quickly. No problems.

Quality
Thumbnail of user garym3016
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Seems to work good so far,fast shipping,the grips look good and fit good

Reason I chose this business:

Seen in on web

Reason I chose this product:

Good reviews and wanted throttle assist

Quality
Thumbnail of user wilanb
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Easy to find Products.Great staff and response times when talking to them.

Reason I chose this business:

Was only company that shipped to me.

Reason I chose this product:

Cool Brand.

Service
Quality
Thumbnail of user rebeccaj125
2 reviews
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase
• Updated review

It would not accept my main credit card. Blah blah blah blah to fill your requirement.

Reason I chose this business:

Birthday gift request.

It would not accept my main credit card
July 29th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Birthday gift request.

Thumbnail of user quinnt36
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

My boyfriend loves it, it was his birthday gift this year. Only issue I had was shipping. FedEx was the worst in every possible way. I won't put down all of that. Revzilla is fantastic though

Reason I chose this business:

My boyfriend saw a helmet he liked and I told him I'd buy whatever he'd like

Reason I chose this product:

My boyfriend said he'd love a half helmet for his first time but I told him he needs a full helmet if he wants me to consider the bike any type of safe.

Quality
Thumbnail of user samd1075
1 review
0 helpful votes
  • Send Message
August 10th, 2024
Verified purchase
• Updated review

Love it. Ty! It fits great! I love how it looks. Shipping was fast

Quality
Yay its great
September 20th, 2023
Verified site experience
• Previous review
Thumbnail of user raye344
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

My jacket and boots are amazing, very comfortable and fit as it should

Quality
Thumbnail of user jenniferr3625
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

Bought new riding gear for my husband; his other gear was 20+ years old. Picked it out for an anniversary present. Shipping was fast and when the gear arrived it fit him perfectly! Very happy with the high vis to keep him safe.

Reason I chose this business:

Looked like it had great choices and decent prices.

Reason I chose this product:

Safety features and high visibility.

Quality
Thumbnail of user travism603
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase
• Updated review

Decent pricing and quick shipping. I've never had a issue with RevZilla and use them when I can. The catalog is pretty extensive but sometimes it falls short and while I realize nobody can carry everything I feel like the catalog has some holes in it.

Reason I chose this business:

Prices! I've noticed on a good amount of brands the prices just can't be beat elsewhere.
Shipping has always be pretty quick.

Reason I chose this product:

I like Maxima fluids.

Quality
Awesome selection
March 26th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Decent prices

Thumbnail of user troym590
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Great pricing, timely shipping and good updates on my order.

Reason I chose this business:

Had what I wanted in size I needed and best pricing I found.

Reason I chose this product:

Leatt gear is quality at a good price.

Quality
Thumbnail of user christopherb3221
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

Bought a helmet, good quality and fits my pea brain awesome.

Reason I chose this business:

Name has been around

Quality
Thumbnail of user ll656
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase
• Updated review

Keep the YouTube videos coming! Fair prices with great service. I never have issues.

Reason I chose this business:

Zack sent me

Quality
Revzilla is a great source for motorcycle enthusiasts.
April 8th, 2024
Verified purchase
• Previous review

Love the site and the YouTube content. Michelin is a proud supporter of Daily Rider.

Reason I chose this business:

YouTube videos with Daily Rider. Great value for the money.

Quality
Keep the YouTube videos with Zack and team
December 16th, 2023
Verified site experience
• Previous review

Keep the YouTube videos with Zack and team. I will get Michelin tires in a few months from here.

Thumbnail of user alank769
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Ordered a HJC Helmet and when I received the order, the box said XL on it but it was a 2X size. Contacted Revzilla and they said send it back and they sent the right size right away. Awesome job. Thank You.

5 STARS

Reason I chose this business:

A friend of mine

Reason I chose this product:

Had same product before.

Quality
Thumbnail of user matto208
2 reviews
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase
• Updated review

Bought for my Pan America. Well designed but don't over tighten the bolts as it's just aluminum

Reason I chose this business:

I had cash back and a discount

Quality
If you have an account, shopping is very easy
May 7th, 2024
Verified site experience
• Previous review
Excellent discount for veterans
November 27th, 2023
Verified site experience
• Previous review

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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