• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1613
  • Quality
    5620

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,674
Neutral
234
Negative
326

Instant Feedback

85,827 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user ll656
1 review
0 helpful votes
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August 9th, 2024
Verified purchase
• Updated review

Keep the YouTube videos coming! Fair prices with great service. I never have issues.

Reason I chose this business:

Zack sent me

Quality
Revzilla is a great source for motorcycle enthusiasts.
April 8th, 2024
Verified purchase
• Previous review

Love the site and the YouTube content. Michelin is a proud supporter of Daily Rider.

Reason I chose this business:

YouTube videos with Daily Rider. Great value for the money.

Quality
Keep the YouTube videos with Zack and team
December 16th, 2023
Verified site experience
• Previous review

Keep the YouTube videos with Zack and team. I will get Michelin tires in a few months from here.

Thumbnail of user michaelp7122
1 review
0 helpful votes
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June 22nd, 2024
Verified purchase

Received my Kriega bags ahead of schedule, and they are great. With the Revzilla cash back, they ended up cheaper than buying from the manufacturer site.

Reason I chose this business:

Fast delivery and great prices.

Reason I chose this product:

Kriega bags are high quality and made to last.

Quality
Thumbnail of user mikek2120
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Put my bike info in and ordered the parts that I needed, shipping was quick, tracking info was on point, package arrived undamaged and packaged well.

Reason I chose this business:

Had the parts I needed in stock.

Reason I chose this product:

Recommended by the dealer.

Quality
Thumbnail of user keithm1680
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

I've had occasions where I place an order then shortly after remember something else and when ordered, pay double shipping even though original hasn't been processed...forgoing the couple bucks shipping may keep you clients spending thousands like I do.

Service
Quality
Thumbnail of user louism343
3 reviews
0 helpful votes
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July 16th, 2024
Verified purchase

Bought a new battery for my 2019 Ducati Hyper SP. Great price. Delivered early. Exactly what I ordered.

Reason I chose this business:

Great company to work with.

Reason I chose this product:

Quality. OEM replacement.

Quality
Thumbnail of user jamesl3439
2 reviews
0 helpful votes
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July 25th, 2024
Verified purchase
• Updated review

I like this place I just wish they carry more cfmoto ibex800t parts I like they take affirm for pay that's awesome

Reason I chose this business:

Buddy told me about this place

Reason I chose this product:

Watch a YouTube video on locks and this was the best one

Quality
So fare so good
May 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Chaseontwowheels

Thumbnail of user ricke344
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The disk brake pads were a bit too wide, requiring me so grind off a couple thousandths of an inch from each side. Otherwise they were great!

Quality
Thumbnail of user davidb12037
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Good format for making a decision. Good customer service overall.

Reason I chose this business:

Repeat customer

Quality
Enough info to make a good choice
June 12th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer, customer service

Good enough
May 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Thumbnail of user madalynnr3
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

All of my items arrived as projected and were as described per my order.

Reason I chose this business:

Availability of the items i ordered.

Quality
Thumbnail of user daniele1331
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

The shopping experience was easy and quick so many selections I have at least 7 helmets I want the handlebar bag fits perfectly on my bars and holds a lot love the products

Ordered wrong size homely helped me return and get the right size

Reason I chose this business:

First thing popped up when I searched motorcycle helmets

Reason I chose this product:

It has posidean on it and half naked mermaid I use to be a commercial diver

Service
Quality
Thumbnail of user markv1315
Xx
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Always try you first - always great results on the products I want

Reason I chose this business:

Always try you first
Never disappointed

Quality
Selection / options are great
June 28th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Gloves and backpacks

Always easy / thanks
April 10th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Always try you first

Always go to you guys first Thanks
March 4th, 2024
Verified site experience
• Previous review

Always go to you guys first
Thanks

Reason I chose this business:

Prior purchases and experience

Thumbnail of user davidt4505
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Wheel chock works great, better if secured to the floor, otherwise need something or someone to keep it from sliding. Otherwise good product

Quality
Thumbnail of user marks7170
2 reviews
0 helpful votes
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June 23rd, 2024
Verified purchase
• Updated review

I've ordered numerous items from Revzilla, everything is top notch with this company, from sales to knowledgeable staff to customer service. You guys have me as a customer for life, thank you guys.

Excellent from start to finish and resolved any and all issues.

Reason I chose this business:

Recommendation

Service
Quality
Perfect as always
March 6th, 2024
Verified site experience
• Previous review
Great experience online, in store and whenever I have...
March 2nd, 2024
Verified site experience
• Previous review

Great experience online, in store and whenever I have called customer service.

Simple & smooth
February 19th, 2024
Verified site experience
• Previous review
Thumbnail of user derekt254
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Great selection, good prices, quick shipping, easy returns.

Reason I chose this business:

The amount of product available, and good filters to narrow down the search.

Reason I chose this product:

Style, function, quality.

Quality
Thumbnail of user johnnys782
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Very pleased with product selection and easy to navigate website.

Reason I chose this business:

Easy to use website and great product selection.

Reason I chose this product:

Own a helmet and wanted to customize it

Quality
Thumbnail of user naiela
1 review
0 helpful votes
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August 9th, 2024
Verified purchase

Some items may need to be a little more specific but i'm satisfied with revzilla's service

Reason I chose this business:

Fast shipping

Reason I chose this product:

I needed it

Quality
Thumbnail of user michaelp5861
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase
• Updated review

Great deal on a new tire, they had it in stock and I got it quickly

Reason I chose this business:

You had what I wanted in stock

Quality
Easy to place your order
May 31st, 2023
Verified site experience
• Previous review
Easy to find what I was looking for
April 30th, 2023
Verified site experience
• Previous review
Reason I chose this business:

They had the tires in stock for my bike

Thumbnail of user joshuav385
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase

Quick and easy! Had what I needed! Thanks, for the service. It got the job done.

Quality
Thumbnail of user jamesp5802
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

OE oil and k&n filter was an easy find and good price. Free shipping makes it worth it

Quality
Thumbnail of user jaemosa
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

I was so nervous about buying a helmet online without wearing it first, but when I got my package, I was so satisfied with the way that I felt around my head and everything.

Quality
Thumbnail of user williamm5603
2 reviews
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase
• Updated review

I needed a new helmet now. Had a quick question or two to help make my decision. I gave the hotline a call, questions were answered clearly and succinctly with no upsell or pressure. Now I have a new helmet and I love it!

Reason I chose this business:

Return customer

Quality
Quick easy goid "you may also like", but when I shop...
September 4th, 2023
Verified site experience
• Previous review

Quick easy goid "you may also like", but when I shop during big sales my size not always available ‍

Thumbnail of user nicholasc1215
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

The coolant definitely made the bike cool and the grips are also very nice.

Quality
Thumbnail of user willw357
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase
• Updated review

Usually you don't have my size, these fit great and were a great price.

Reason I chose this business:

Price, selection, service

Quality
Usually you don't have my size
July 24th, 2024
Verified site experience
• Previous review
Products are easy to find, I wish that additional parts...
August 28th, 2023
Verified site experience
• Previous review

Products are easy to find, I wish that additional parts and accessories were cross-referenced.

Reason I chose this business:

I have always had great experience with Revzilla and I love their online content including common tread!

Thumbnail of user andyh600
2 reviews
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase
• Updated review

Simple and easy to order items on RevZilla. Plus, shipping is fast and free.

Reason I chose this business:

Its either Revzilla or Cycle Gear

Quality
Simple order process
September 7th, 2023
Verified purchase
• Previous review

I ordered a pair of Rev'it gloves and the process was simple and straightforward. I do have an account with Revzilla and keep my credit card info updated on their site so the whole thing took about 5 minutes.

The gloves I ordered were tight on 1 finger. I called to ask about my next steps. Customer Service Rep advised me to wear the gloves around the house (not for a ride on the bike because then they're not returnable) a couple of times and see if they get broken in and fit better. If not, there's a 90 day return policy (as long as I keep the original packaging).

Reason I chose this business:

Reveille has good prices and a simple and easy return policy.

Service
Thumbnail of user anthonyc2850
1 review
0 helpful votes
  • Send Message
July 28th, 2024
Verified purchase
• Updated review

Awesome product I wish they would come with the helmet or at least with and upgraded visor.

Reason I chose this business:

Best prices and awesome products

Reason I chose this product:

I own the helmet

Quality
Love this place
May 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great prices and I love the government discounts

Love the simplicity of the website
December 6th, 2023
Verified site experience
• Previous review

Love the simplicity of the website. Fast shipping and great customer service as always thank you

Reason I chose this business:

Best prices loyal customer

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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