• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1613
  • Quality
    5620

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,674
Neutral
234
Negative
326

Instant Feedback

85,827 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,611)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3224) shopping experience (1020) motorcycle gear (261) return policy (233) business day (76)
Thumbnail of user josec2314
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Love my new chrome visor for my Gringo desert! Gives it a nicer retro feel.

Quality
Thumbnail of user brettw351
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Best phone mount I've ever used in 30 years! Also make sure to get the wireless charging head and damping kit!

Reason I chose this business:

Best options with quick shipping

Reason I chose this product:

Great reviews was looking for the best

Quality
Thumbnail of user taniars
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Found the items that I needed quite quickly. Very easy to follow site and great prices!

Reason I chose this business:

Recommend by friend

Quality
Thumbnail of user nouria1
1 review
0 helpful votes
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August 8th, 2024
Verified purchase
• Updated review

Lots of choice and great website. Highly recommend this service

Reason I chose this business:

Good reputation and history of shopping with u

Reason I chose this product:

Reputation of manufacturer

Quality
Easy to use
July 27th, 2024
Verified site experience
• Previous review

Easy to use. Lots of choice

Reason I chose this business:

Good reputation and history of shopping with u

Thumbnail of user terrenceg89
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Quick and easy to order.Order arrived quickly very happy with the product

Quality
Thumbnail of user williamh5741
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Very small but they fit just about right. The colors are very nice

Quality
Thumbnail of user johni1382
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

Very easy locating item. Thank you for the military discount.

Reason I chose this business:

Excellent service, military discount..

Quality
Thumbnail of user mikem4997
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I ordered a couple of replacement shields for a couple of HJC helmets that I have. Easy order online. Great communication! Recieved the shields I ordered in a timely manner. Great transaction!
Thank you
Mike

Reason I chose this business:

They have a good reputation. Had the items I needed.

Reason I chose this product:

The product was a replacement part for a couple of helmets I have.

Quality
Thumbnail of user josephw2351
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

Ordered a new visor for my HJC helmet and it came it perfect condition with protective shipping packaging. Received my package 2 days earlier than expected. Love REVZILLA BABY

Quality
Thumbnail of user tc516
1 review
0 helpful votes
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June 7th, 2024
Verified purchase

They sent the wrong tire. And the shop put my bike up and then realized it. So I had to wait around half the day and then while I was getting lunch, just drop it and come back, call revzilla and figure out what happened, get them to send a new one. Then I had to pay the shop even though they couldn't change it. And then I had to put the old tire around my neck and ride a couple miles to drop it off at the nearest FedEx. A really bad experience!

Eh…

Reason I chose this business:

They had the part

Reason I chose this product:

It’s my stock tire

Service
Quality
Thumbnail of user edwardy211
1 review
0 helpful votes
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June 25th, 2024
Verified purchase
• Updated review

Revzilla is my go to place to check for motorcycle gear. The website is organized well, and it is easy to find what I'm looking for. I appreciate the video review links as well as customer reviews.

Reason I chose this business:

Good return policy and great video reviews

Reason I chose this product:

The color was close to what I needed

Quality
Revzilla is my go to place to check for motorcycle gear.
June 18th, 2023
Verified purchase
• Previous review

Revzilla is my go to place to check for motorcycle gear. The website is organized well, and it is easy to find what I'm looking for. I appreciate the video review links as well as customer reviews.

Reason I chose this business:

Good return policy

Quality
Not a bad experience but I find filling these things...
June 8th, 2023
Verified site experience
• Previous review

Not a bad experience but I find filling these things out a bit annoying

Reason I chose this business:

Good return policy

Thumbnail of user jacobf528
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

Paid for next and and by god it was there the next day. Product broke my car vent but that's not Revs fault.

Reason I chose this business:

I wanted fast shipping.

Reason I chose this product:

Needed it for a trip.

Quality
Thumbnail of user ianb1013
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Ordering and shipping was fast. Glove quality seems good however one annoying thing to me is there is about 1/2 inch of extra thumb material at the end of each of my thumbs and to me the grip feels a bit slick. Will try to break them in doing some lawn care.

Quality
Thumbnail of user toms2768
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Products are great! 4th Muffler that I have purchased. We have 1 300 GTS and 3 150 Primavera.

Quality
Thumbnail of user danielk2168
1 review
0 helpful votes
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July 13th, 2024
Verified purchase
• Updated review

I looked everywhere for the correct size Summer outfit to ride in hot weather.
Revzilla had the size I wanted, and it works fantastically.

Quality
Boots for everyday ride
June 13th, 2024
Verified purchase
• Previous review

As usual, it was a great experience. I will be back for sure. These guys(and girls) have never let me down. Always found what i needed in the past. Thank you!

Quality
Thumbnail of user jamesh8125
1 review
0 helpful votes
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August 3rd, 2024
Verified purchase

As described and worked great! Used on a motorcycle ride and had no issues.

Reason I chose this business:

Quickest delivery.

Reason I chose this product:

For an upcoming motorcycle ride.

Quality
Thumbnail of user robertw6582
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Easy good prices would use them again easy to use. Prices better than most

Quality
Thumbnail of user georgee894
1 review
0 helpful votes
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May 30th, 2024
Verified purchase

Ordered a set of Avon Cobra Chrome tires (front and rear) when I was notified that they were back in stock. Note, this is not Revzilla's problem - Avon has been 'bought out' by another company and their tire production has been significantly reduced. Order was placed, and the shipment went out that same week, delivered to the service department I specified.

Reason I chose this business:

I've ordered from them before, and never had problems with delivery condition of items or delivery dates. Prices are competitive with other vendors too.

Reason I chose this product:

I've been a fan of Avon for a few years. :)

Quality
Thumbnail of user ericf643
2 reviews
0 helpful votes
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August 7th, 2024
Verified purchase

Easy, very helpful...The products are what they say they are

Quality
Thumbnail of user scottf1815
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Needed a rear tire desperately. Got it sooner than the local dealership.

Reason I chose this business:

Repeat customer and product was in stock.

Reason I chose this product:

Used it before and liked it.

Quality
Thumbnail of user coryc292
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

Purchasing new parts for my motorcycle for the first time was a breeze.

Reason I chose this business:

It has been popping up since I've gotten into motorcycles.

Reason I chose this product:

Necessity for maintenance.

Quality
Thumbnail of user kylem1158
1 review
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

Easy ordering with size charts and recommended items for bike.

Reason I chose this business:

Common tread and daily rider.

Reason I chose this product:

Style, fit, finish and customer reviews

Quality
Easy return
May 7th, 2024
Verified site experience
• Previous review

Easy return. Easy re-order for the size I need.

Reason I chose this business:

Zach and Ari

Thumbnail of user stevee1119
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

Great experience, good communication and fast response. Competitive prices with a good selection.

Reason I chose this business:

Selection, service and available parts.

Service
Quality
Thumbnail of user chrisi498
1 review
0 helpful votes
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August 7th, 2024
Verified purchase
• Updated review

Seamless shopping experience. Free shipping to my PO Box sealed the deal.

Quality
All good, except rain gear portion of website wonky
March 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Great Selection, useful reviews and videos.

Great selection and lots of pertinent information
June 28th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Customer service is boss.

Great selection and good prices on most item
June 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had what I was looking for and will ship free to my PO Box.

Thumbnail of user arlenw7
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Nice product, quick shipping, packaging was open and box crushed but no damage to windscreen thankfully..

Reason I chose this business:

Used you before

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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