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RevZilla has a rating of 4.6 stars from 8,611 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,818 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Well made, sturdy, gives me great comfort to know my son will be protected by these pants! Fast shipping!
Positive reviews
Positive reviews, my son liked the appearance and I liked the safety ratings.
Received my Merlin jacket minutes before a scheduled ride, Part of which involved using the vents... this is one sweet jacket! Good for all occasions.
Is this a trick question?
I chose this product because I have exceptionally good taste!
Always easy and great inventory. Many thanks!
Buy all my helmets here. No need to go anywhere else.
I ordered Rinehart exhaust for my bike and I called on my order twice because I never received the shipping email. After the 2nd call, almost 2 weeks later, I was told that my item should have shipped already and they were putting a ticket in to have it shipped in the next 24 hours. The next day I finally got an email stating that they had sold me something that they didn't have in stock and that they were cancelling my order. Neither person I spoke with on the phone had given me this information, nor did I even get the option to wait until they get them back in stock.
The first customer service rep tried to tell me that the exhaust I ordered wouldn’t fit my bike. He was wrong and clearly knows nothing about Indians. The second rep could have told me that the item I ordered was out of stock and given me the option to cancel my order or wait until they got the item back in stock, but instead he acted like everything was fine and just put in a ticket to have the item shipped soon, which clearly did nothing since they didn’t have the item in stock.
I thought they had the product in stock as they claimed.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Product came insanely fast in the mail. Easy to follow instructions and product works flawlessly. Very pleasant shopping experience
Recommended by many YouTubers with motorcycle channels
Everything went smoothly. Smooth order, short wait time, smooth delivery, and a quality product.
To try something different.
Figured it would look good on my quad.
Great selection, great prices and very quick shipping. Revzilla has become my go to for parts and gear for my bike
Ordered from them before
Well my part arrived on time but the part does not match the photo or description on the website. Triumph tiger lights require specific plug ends to attach to the wiring harness. The photo is right but the product I received is wrong.
Multiple attempts in chat dropped me. Having the same conversation with multiple “techs” who assumed I was trying to somehow scam or whatever turned into a night mare to replace a part worth $12. Frustrating.
Because they seemed to have the part I’ve been searching for mos to get.
* RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I do apologize for your issue. I see we did send you a picture request so we could Identify the incorrect part and help resolve this issue. I will send another request to you please take a moment to respond so we can get this resolved for you. We appreciate the feedback as we are always striving to improve our customers experience when shopping with us.
I ordered some grips for my new bike and it was shipped out super fast and the quality of the product is amazing. Will be ordering from here again
RevZilla has name brand products at awesome prices
I wanted new grips for my Yamaha R7
I have only had the tire on for a few miles so far but seems ok. I bought this a the cheaper alternative to a Michelin road 6 gt that I didn't get as many miles for the cost so if it lasts any where near as long it's a win.
Have done business with before.
Price / performance
They had the best prices on tires and super fast shipping. Great deals
You have great prices and stock
Very easy to find things for my specific Harley and everything fits right every time.
Best prices and easiest to navigate stuff for my bike.
It was what I needed for my bike.
Great Price and Fast Shipping! Fit my deluxe perfectly!
I ordered a pant in a 40, got it unboxed and one leg in and knew immediately that it wasn't the right size. Looked at the label and it was a 30.
Called customer service and Gen took care of it, got the FedEx return label, confirmed they had my size and she ensured it was on the way. For something to get screwed up and to be taken care of so proficiently makes me smile. Crap happens, how it's dealt with is how you know you're working with the right people.
They had what I was looking for at a fair price.
It matches my jacket and is coordinated to fit.
Had forgotten I had Revzilla cash to put toward my purchase. I paid nothing today! Who's a happy guy? Me!
Amazon is too expensive.
Pleased with my experience.Will check out RevZilla in the future for parts need.
Had the part I was looking for at a reasonable price.
Needed for sons motorcycle.
The helmet is cool and has headset quality is pretty good. My only complaint is that the sizing seems to run small. I saw the reviews and ordered accordingly with a large. Its pretty snug but not uncomfortably snug.
Military friendly store.
Ordering was easy, and first attempt at shipping wAs quick. Unfortunately the windscreen was shipped in a RevZilla box that was smaller than the windscreen and contained no packing materials. So the windscreen arrived hanging out of both sides of the box, and what portion remained inside the box was scratched anyway. Quickly returned and had another windscreen shipped out. Or so I thought. After watching the order sit idle for 8 or 9 days and making 8 phone calls to either get it shipped or get a refund, I finally got someone to give me a refund. In the meantime I ordered a windscreen from my local dealer. For the same price. With no shipping damage.
Should have done that in the first place.
Friendly folks that have well choreographed responses to customer issues and are very adept at kicking the can down the road
Said it was in stock and I would have it in 3 days
A replacement for existing damaged part
I enjoyed my visit there with my wife, we were looking for some gear, which we found some, we ordered the other. We were both expecting a Walmart size store since there are not many of them around and found that its only a small portion of a store, slightly dissapointed was hoping to find and try on a lot of clothing that you all have online but that didn't happen. All in all it was ok.
They have a lot of good products and good service.
Did my research for the product I chose, went to the store hoping to be able to visualize the product but they really didn't have much there. I like my top case, wish I could have visualized it there, if so I probably would have gone with the larger case.
As always, have what I need, great quality and fast delivery
For the great quality and the fast delivery
Revzilla & RPM is a great combination
They have just about everything I need, and get it pretty quick and well packaged
It Had everything I was looking for
Good. Professional. My package was lost mistakenly token. I contacted RevZilla to determine if they had taken a picture.
They responded to my email about a lost package. I later determined that a neighbor mistakenly took it, returned it.
Helmet lock
Customer service is way better then other competitors, went above expectations to help out a customer.
Quick response, quick resolution.
Cause Dennis kirk sucks
Need more vroom vroom noises
Everything went well, arrived in new condition, good product, and received helmet in a timely fashion.
Was a good experience. Found what I needed and was received in a timely manner
Ordered a cover. It was too small, so will be returning for bigger cover. I do wish there was a more definitive description of the fitment of this (and other) covers, done by your in-house team. I purchased the size I thought I needed (XL) based on the way the item was advertised by the OEM, however it was not an accurate description.
your website makes it easy to make returns.
Always top notch service and helpful info
I needed a cover for my new bike. Unfortunately too small, but will be returning for a larger cover.
Keep doing what you're doing, yall. We need you. Thanks!
Always appreciate that you guys have accurate information.
The website was easy to use. Lead times are 100% accurate, and the parts were received without any damage. Parts fit perfect on the bike and now I have a 20% off of my next order. Great service!
Price and availability.
Great website if you're looking for all things motorcycle related, whether it be gear, performance parts, or maintenance. Good quality and shipping is quick overall a good site to use
They have pretty much everything one might need to his/her motorcycle. I wish shipping was a little bit faster, it is not your one-day Amazon Prime for sure. Prices seem to be competitive.
They got what I needed
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
I do apologize for your experience with this order. We appreciate the feedback and are always looking to improve. I looked into your order I do see that it was canceled due to lack of inventory. Unfortunately our vendor did not let us know of the inventory issue until we reached out to see what the delay was and that is when we canceled the item. I see a credit was added to your account for your frustration. We do hope we can do better with your next purchase and redeem ourselves.