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RevZilla has a rating of 4.6 stars from 8,608 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
85,812 reviews
Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.
It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.
Amazing experience I ordered riding boots and gauntlet style gloves got them within three days!
Because it’s highly recommend
I bought a 636 krt and needed to match
Easy to use website and fast service. Also really appreciated the minimal packaging.
Had a little problem getting a discount code to work. I ordered anyways but the customer service took care of it and issued a credit. Parts came quick in 2 different shipments. All is good!
Selection and ease of ordering.
Helmet fits true to size. I'm a 56cm and size small fits perfectly snug. Cheek pads feel tight but should break in with time; felt really secure at highway speeds. Overall a great helmet. The graphics and colorway is gorgeous. One of a kind for sure. I'm loving it so far.
I made a typo on my physical address. Customer service responded promptly and assured me the item should still be ok for delivery. Item arrived on time.
Previous experience and convenience
Budget friendly and really cool graphics
Maybe it is a bit too easy to buy as I have spent a small fortune at RevZilla. But I am always elated with my purchases. Fabulous selection with prices in line with the market, and sometimes you can get lucky finding things on sale.
I really like the user interface on this site. Prices most always are in line with other sites and occasionally a bit better.
Great website and user interface that makes shopping a breeze. The ability to shop specifically for my bike is a fantastic way to sort out parts that do not fit. Top that with great prices and it is the best shopping experience.
Great prices good selection with the ability to compare features and functionality of various products.
Pretty extensive selection for whatever you might be looking for related to motorcycles. Navigation is a breeze with a lot of nice recommendations.
Selection and price.
Ordered a Roland Sands jacket that was listed to ship the next business day. Called 3x and CS couldn't be bothered and was told nothing could be done in regard to them contacting their warehouse. Jacket arrive 2 weeks later and I'll be returning it. Has to go buy one at a local shop.
Contacted 3x, not helpful, couldn’t be bothered. Offered no customer-centric solutions.
In this day of modern warehousing, logistics and fulfillment, you guys need to review your operating processes.
I placed an order for Motul helmet cleaner an 3 degreasers. They arrived in three different boxes, 4 times the size box needed. They arrived in two different methods. One delivery to my home, the other two to the post box down the street. The helmet cleaner arrived in a decent time frame. The other two boxes different times. It took 9 & 10 days for the rest of the order! WHY ship the same items separately?
Generally good selection and prices
Motul is the only products I use for my Ducati.
You have the gloves I wanted
Cheaper than Dainese site
Super easy, glad i could order factory parts also. Notifications for shipping took some time, but i recieved the parts i ordered. I think from order to shipment of the factory yamaha parts,it took a week. Then another few days in shipping. So a little slower than expected but not bad by any means.
Because i have been listening to highside lowside through all episodes, and watching daily rider... glad i could support revzilla for keeping them going.
My son has a yamaha ttr, and there are no local yamaha shops. So i had the oppertunity to order from revzilla and i took it.
Because i have been listening to highside lowside through all episodes, and watching daily rider... glad i could support revzilla for keeping them going.
Was in need of new tires and quick. Was about to find exactly what I needed at a good price. They give my bike a brand new feeling! Had them at my house with in 4 days ordering them.
Great quality and always reliable
I needed new tires
Easy product selection and good information. Excellent product quality!
Availability.
I've been buying from RevZilla for a few years now and have always been very happy with their customer service.
I've called a couple times for various things and have always been very happy with the outcome. Great people.
They had something at a good price and I've continued buying from them.
I've bought a lot of different things including tires, apparel, and maintenance items.
Part arrive in excellent packaging, it's a beefy part. Install was easy.
Easy to get around on site, easy checkout process, great customer service
simple return
So many helmet models to choose but sold out of most sizes. Maybe I missed it but would be nice to have "notify when available" or back in stock. Zack Court is awesome! Lol- just an fyi.
Easily found what I was looking for at a competitive price. Items were shipped quickly and received expeditiously.
Best prices and inventory around.
Easy peasy, as usual. This was a gift so had to return due to size. Return was easy, still in process. Well satisfied, so far. Have had numerous satisfactory experiences with RezVilla.
Use them often
Excellent experience. Intuitive search engine, and check out.
YouTube video displaying female riding gear.
I planned to ride from Virginia to Redmond, Oregon for the BMW National Rally. I had checked the brake pads 2-3 times in the month before & they looked OK - on the calipers. On a Sunday evening before Wednesday departure for the 7,000 mile trip, when I pulled the calipers to change tires, clear that the front pads wouldn't make it, Your staff chatted me the answers on 1 day shipping and that the pads are in stock! They arrived Tuesday, I installed them & am on the trip with no problems.
I trust your company
Site makes looking at tires quick, easy and correct sizes for the bike. Very easy ordering & good prices.
Good history with RevZilla over the years.
Smooth process, except to edit the number of one of the items, the page went huge. That could be simpler by just selecting a new number of the one item in the checkout page.
Good company. Stocks what I need almost every time, fair prices, responsible, quick shipping, very clear website.
Received exactly what was advertised. Works great and at a reasonable price.
Had what I was looking for.
Was what I was looking for.
Ride a 2013 Yamaha V-Star 1300 Deluxe and Revzilla has the biggest selection of aftermarket parts around!
I couldnt get my promo code to work, Kiana b a customer service rep was awesome and helped me to get it to work!
My husband's pick
I have dealt with your CS at least twice and both times your people were very nice, and helpful. Nothing but positive things to say about RZ.
Bought it on a Friday and got delivered on a Saturday. They had everything in stock.
Heard they carry stuff in stock and ship fast.
Alpinestars Faster 3 Rideknit
It was what I needed and wanted. Bigger than what I thought. I am using for a cake decoration for an 80th birthday.
Had what I needed
Looked good
Gain trust and grow your business with customer reviews.
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.
At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.
For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.
I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can. We use various methods to ship packages. I hope this helps you understand our process