• RevZilla

2024 CUSTOMER CHOICE AWARD

RevZilla

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Overview

RevZilla has a rating of 4.6 stars from 8,606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RevZilla most frequently mention customer service, great experience, and fast delivery. RevZilla ranks 2nd among Motorcycle Parts sites.

  • Service
    1611
  • Quality
    5615

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 91%
Positive
5,672
Neutral
234
Negative
326

Instant Feedback

85,797 reviews

12
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How would you rate RevZilla?
Top Positive Review

“Perfect gift”

Irene Z.
9/27/24

Initial ordering was easy; website easy-to-use Package was well wrapped and items protected. However, it arrived 2 days later tan anticipated date. This undoubtedly was due to using USPS as carrier. So be sure to give much time for delivery.

Top Critical Review

“Delivery is slow”

Greg R.
9/9/24

It took way longer to receive my order than when Revzilla was under prior ownership. I'm very disappointed. Used to be orders where received within 1-3 days, which matters a lot during the riding season. I'll be looking elsewhere from now on, there are other options.

Reviews (8,606)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (1017) customer service (3216) motorcycle gear (261) return policy (231) business day (76)
Thumbnail of user jesusr491
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Easy and quick to find any parts. The shipping process is fast…

Reason I chose this business:

Good prices…

Quality
Easy find my parts
December 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good prices...

Thumbnail of user carrolln16
1 review
0 helpful votes
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July 23rd, 2024
Verified purchase
• Updated review

Ordered one day and received the tire in two days. Always quick shipping.

Reason I chose this business:

Long time customer. They have great customer service.

Quality
I had to return a pair of pants because they were miss...
February 17th, 2024
Verified site experience
• Previous review

I had to return a pair of pants because they were miss labeled: 32/30 when they were actually 32/34. No problem with free return shipping. No one has better customer service in the industry.

Reason I chose this business:

Long time customer since it has great service.

Thumbnail of user larryb2299
1 review
0 helpful votes
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June 15th, 2024
Verified purchase
• Updated review

The helmet is good quality. The price is good and I would recommend it. However with any 1/2 or 3/4 helmet you will have alot of wind noise. Prepare to wear eat plugs.

Quality
Like those Zillo points
April 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Like those zillo points

My promo code was for 15% but I didn't get that much
April 8th, 2023
Verified site experience
• Previous review

My promo code was for 15% but I didn't get that much. I realize it doesn't discount the tax but I don't think I got 15%, I could be mistaken. I'll double check it.

Thumbnail of user davidw7984
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Got all the correct parts, but they did not get shipped for a week. I understand processing takes awhile. But a whole week is a little excessive

Quality
Thumbnail of user kimberlye1018
Kimberly E. – RevZilla Rep

Thank you for taking the time to leave a review. It looks like your order was placed on the 6/9/2024, and the item had a 1-2 weeks business day lead time prior to shipping. It was with the carrier and on its way to you on the 6/14/2024, which is the 5 business day after your order got processed.

Thumbnail of user mattc1069
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I purchased an outfit for my seven-year-old daughter, it showed up pretty fast, but some articles did not fit. It was my fault, but they gave me a return shipping. I found something with the correct size and did not have to pay any restocking fees. Full refund on the incorrect sizes. I will use them again

Reason I chose this business:

Good online selection

Reason I chose this product:

The colors and name brands.

Quality
Thumbnail of user jasea12
1 review
0 helpful votes
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June 13th, 2024
Verified purchase
• Updated review

Looking for my first riding gear and it was easy to shop for what I was looking for. Both orders my items shipped promptly and was received before anticipated!

Reason I chose this business:

First to come up when shopping for motorcycle gear, and found several positive reviews online

Reason I chose this product:

Good reviews as well as a nice entry level price

Quality
Easy to find what I'm looking for
May 22nd, 2024
Verified site experience
• Previous review

Easy to find what I'm looking for. Filters are helpful, site loads fast. Plenty of entry level/budget options alongside the obviously more professional gear thankfully. Will continue to shop here!

Reason I chose this business:

Previously ordered a helmet from here, went well and shipped quickly, so will try again

Thumbnail of user larryp1204
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

As always RevZilla has the products I want in stock and shipping is in a timely fashion

Reason I chose this business:

Years of shopping with them

Reason I chose this product:

Needed new Tires

Quality
Thumbnail of user greggd136
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

I ordered a LS2 Modular helmet. At time of order, I was notified it would be 5 days before it left the warehouse. It took much longer than this with no notification from RevZilla of the delay. When I finally got notification that it was shipped it arrived 2 days before it was scheduled to. Does anyone at RevZilla have any idea what's going on within their company? I used to order quite a bit from RevZilla but lately they seem to be off their game.

Reason I chose this business:

Previous treatment

Reason I chose this product:

It was the item I was looking for.

Quality
Easy to shop
May 7th, 2024
Verified site experience
• Previous review

Easy to shop. Easy to place order. Thank you!

Reason I chose this business:

Previous treatment

Thumbnail of user rawleighh
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase

I got the boots ahead of the scheduled time and well pleased with the delivery

Quality
Thumbnail of user brianf2271
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

In general, I enjoy reveille and am quite pleased with the services. The product selection frequently does not have what I am looking for though. Specialty dirt bike upgrades are lacking. In my most recent shopping experience, I bought a set of Stockton snap ring pliers. They bent immediately as I tried to use them. I am very dissatisfied with the quality/usefulness of the product, and will be looking for a return.

Reason I chose this business:

I have a membership. Quick, free shipping.

Reason I chose this product:

They seemed to be what I needed.

Quality
Thumbnail of user kevinu741
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

I buy what is needed or wanted from you guys specifically because I have long enjoyed your YouTube

Quality
Always top notch
May 8th, 2024
Verified purchase
• Previous review

Have watched the videos with Ari and Spurgeon for a longtime, and finally bought my son a KLX 140 now just adding protection he didnt have on his first weekend

Quality
Thumbnail of user gregm1575
3 reviews
0 helpful votes
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May 24th, 2024
Verified purchase

It's amazingly cool while riding. It seemed like I was cooler wearing the jacket than not wearing one. Kinda weird, actually.
It's like the jacket trapped and directed air right to where it would feel the best!

Reason I chose this business:

Price brand selection

Reason I chose this product:

Price brand selection

Quality
Thumbnail of user dougw609
1 review
0 helpful votes
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July 18th, 2024
Verified purchase
• Updated review

Quick, easy, accurate and at a good price. A go-to site/company for most things motorcycles.

Reason I chose this business:

They did not have the part but had an "Out of Stock" listing for it with a not they would notify me when available, and they did. I bought and am completely satisfied.

Reason I chose this product:

My favorite helmet was getting older and needed new insides. I found them on RevZilla and eventually received new inerds and wearing my favorite helmet today.

Quality
Quick, easy
July 7th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Had the part

Thumbnail of user gavinw132
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

They quickly shipped my order after I placed it and I received the item in less than a week

Reason I chose this business:

Best availability for motorcycle products in general. Along with wanting to support high side lowside podcast, ctxp, and the shop manual.

Reason I chose this product:

I needed the product to tune my motorcycle after getting another modification that it wasn't offered on RevZilla.

Quality
Thumbnail of user jasonl2124
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

Quick and easy. Just added to the cart, sizing of the clothing was spot on.

Reason I chose this business:

Variety of items in one place to shop.

Reason I chose this product:

AXIAL Base Shirt

Quality
Thumbnail of user johnw7189
1 review
0 helpful votes
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July 17th, 2024
Verified purchase
• Updated review

Excellent I still have my fly helmet and gloves I need some jeans so thanks

Reason I chose this business:

Reputable business that I am familiar with and have done business with very satisfied customer thanks

Thanks for being there rev Zilla
October 14th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Convenience and reliability

Thanks again for your support
July 23rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

That have wot I won't

Thumbnail of user brontem5
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

I bought street and streel Athena jacket (M), highway 21 roulette gloves (XL), Street and Steel leggings (6 tall). I sadly could not order the Bell Moto 3 helmet to Australia from RevZilla but I did but that too in a small from somewhere else and all items are fantastic quality and true to size. Just follow the sizing guides exactly using a measuring tape and you'll be fine. The only thing I will say is that the Athena jack is a little big... but it's not that noticeable. I love all the riding gear I bought. Looks are a 10/10 too.

Reason I chose this business:

To try something different.

Reason I chose this product:

I heard good things about revzilla.

Quality
Thumbnail of user derekn135
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Revzilla is slow to ship orders and uses FedEx, one of the worst in the industry. They keep very limited inventory, most things are "out of stock". I used to recommend Revzilla to anyone looking for new riding gear, now I suggest going anywhere else. Amazon can do in one or two days what takes Revzilla one or two weeks.

Reason I chose this business:

I made a mistake. It won’t happen again.

Reason I chose this product:

It was available and I mistakenly assumed it would be delivered in an appropriate timeframe.

Quality
Thumbnail of user andrewn1051
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Quality gear, good embedded videos, honest reviews from customers. I trust when I order something from RevZilla I'm getting what I paid for on time and in good shape.

Reason I chose this business:

First heard through related YouTube content.

Reason I chose this product:

Needed quality protective gear.

Quality
Thumbnail of user albertt398
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Product arrived timely. The bark busters did not fit as well as expected even though they were bike specific. The screw holes for the wind protectors didn't line up well and I had to adjust the clutch cable to make it fit. I had expected better.

Reason I chose this business:

I have always had good experience and they stand behind the products they sell.

Reason I chose this product:

I had the bark busters on my previous bike and they worked and fitted well.

Quality
Thumbnail of user macr41
1 review
0 helpful votes
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May 15th, 2024
Verified purchase
• Updated review

I noticed after opening my Ai 1 airbag that it had already been opened previously. Because of time constraints on an upcoming trip I continued on with activating it. So far it works fine. But in the future I'd appreciate a new product when paying full price.

Reason I chose this business:

Product was available

Reason I chose this product:

Trust the brand

Quality
Great company
July 14th, 2023
Verified site experience
• Previous review
Reason I chose this business:

First choice for motorcycle gear

Thumbnail of user lawsonm35
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

I have been ordering from RevZilla for over 5 years without any order issues and very quick turnarounds. I haven't ordered much in the last few years due to working at a bike shop and buying things there. My most recent order had 3 items that were all supposed to ship the next day. One week later, one of my items had shipped, one item was changed to out of stock and cancelled, and one item was supposedly shipped but had incorrect tracking information. They issued me a refund on the cancelled item and $10 store credit, but it took over a week to receive the rest of my items.

I will be ordering from here in the future, but will not choose RevZilla if I have an urgent need for the items quickly.

I used the chat bot to reach a representative about an incorrect tracking number. They were very quick to enter the chat and provide me with solid answers.

Reason I chose this business:

RevZilla has the parts I need from all of the brands I wanted.

Reason I chose this product:

I chose Vortex for my chain & sprockets based on a referral from a friend with good results. I have used OEM, D.I.D and E.K. For all my chain and sprocket needs in the past, but I have observed my friend ride a Vortex RX3 chain for 30,000 miles with very little maintenance required.

Service
Quality
Thumbnail of user danm1842
1 review
0 helpful votes
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July 22nd, 2024
Verified purchase
• Updated review

Easy to find my stuff and order, competitive price, received lightning fast.

Reason I chose this business:

What I needed was in stock

Quality
You guys are great!
April 10th, 2024
Verified site experience
• Previous review
Easy to find what I was looking for
September 2nd, 2023
Verified site experience
• Previous review
Thumbnail of user patrickp1119
1 review
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

Quickly shipped, well packaged. Good job Revzilla, as usual

Reason I chose this business:

Quick and correct item

Reason I chose this product:

Personal preference

Quality
Thumbnail of user quintinl12
2 reviews
0 helpful votes
  • Send Message
July 21st, 2024
Verified purchase

As always fast shipping, nicely packaged and items work flawless!
Thank you!

Reason I chose this business:

Like the selection and website

Reason I chose this product:

Needed them for my bike

Quality

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.

Business History

RevZilla was founded in 2007 by a core team of riders whose sole goal was to bring the best possible shopping experience to any enthusiast who visits us, in-store or online. Over the next decade, we continuously smashed records, raked in awards, and, most importantly, helped keep hundreds of thousands of new and experienced riders safe and sound. Now, as part of the Comoto Family of Brands, RevZilla continues its mission to serve the rider, fuel the industry, and inspire the community.

At RevZilla, we know that a large and rider-specific product selection is a commodity within the world of motorcycle gear and parts web sites. There is a lot of competition out there and to an extent we all have overlapping product selections. We hope our straightforward and fair customer approach differentiates us from the pack and speaks to how serious we are about putting our customer's satisfaction as our number one priority.

For us, the customer always comes first and we do our darndest to make sure that each customer has an experience which is exemplary of our brand.

Company Representative

Thumbnail of user liml27
Andrew L.
Typically responds within 3 days

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