Rihoas

I bought items at Rihoas, then returned items and waited for the money back, the amount was $53.55. So far, I have been waiting for the money for more than a month and still no refund, when I emailed them, I received a very superficial and roundabout reply, all they gave me was just a screen shot saying something was wrong there with the refunding. I am really upset with the way they work, have been waiting patiently but still not getting the desired result.

It took one month to complete this order. Because I am not familiar with the United States, the package was sent to the wrong place due to the wrong address. The customer service team was very patient to help me solve the problem. They often tell me not to worry. Finally, I found the package. I'm very grateful.

I bought a sweater in Rihoas, the new clothing site that claims to be better that shein. It arrived with loose parts and with a missing button and another button that fell off when I tried it on. I contacted the company in the email they wrote for returns and no answer, tried again and nothing. Bad quelity material. Not recommended. I wrote a review on the site that was never published. Don't waste your time and anger and just don't shop there

I think this is the first time I have ever written a review. But my experience shopping at Rihoas and the assistance provided by their customer service, especially Yuki, in my case, was so outstanding pleasant that I have to tell the world.
Yuki has gone above and beyond assisting me with getting the size and color of the item I wanted and appeared to be sold out online. Today the item arrived. It is perfect and it makes my day. Thank you Rihoas and thank you Yuki for the excellent customer service.

Never ordered from Rihoas before but saw some amazingly cute clothes on a channel I watch. I saw many cute dresses browsing the site and couldn't believe it was even on sale! So much better than I hoped for taking a chance on a final sale. I chose two of them. Fits just perfect! I will be a returning customer!

The post office failed to deliver my parcel at the begining because of my incomplete address. Then, their customer service emailed us to ask for an complete address. They comforted me and conduct second delivery for my parcel. I have received my parcel now and i love all items i bought! Many thanks!

I bought a dress from Rihoas. The dress and all its details are stunning. My only issue was with sizing. I am typically a M so I ordered the M but when it came, it was a little small. The Rihoas team helped get me the correct size quickly and were super helpful. I would recommend this dress and this company to anyone.

Had an issue, they easily solved it!
Ordered for the first time a few weeks ago, ordered a dress and a blouse. Came really fast and great quality, unfortunately the size was the wrong one.

I emailed RIHOAS and within a few hours Yuki responded and more than fixed the whole issue for me!

I'll be placing another order with the again soon!

I was refered to your site to first purchased plus size knit top and have since explored so many other things that are offered. I purchased much of dresses. Love your prompt service and your prices are fair. I order almost monthly!

After seeing some bad reviews about the After Sale at Rihoas I was a bit concerned, but my experience was brilliant. People tend to review when the experience was bad, but very few do when it's good, meaning that the bad reviews are not always representative. For my experience, very fast delivery and great service!