Riot Games

Promotes racism and hatred under the name of 'tilting tilt proof" for their players, does unfair match up with first win of the game logic, riot vanguard scans all private files as well, under the name of preventing cheating

I've never experienced worse customer service than I have with RIOT Company. Their support team takes forever to respond, and when they do, it feels like they just don't care. I've had multiple issues with their games, and each time, I was given vague, unhelpful responses or ignored entirely. It's clear that RIOT has no interest in addressing the concerns of its users, and they'd rather focus on making money than actually supporting the people who play their games. It's frustrating, and I'll be taking my time and money elsewhere.

Owned by tencent or whatever the company is only focused on profits and it a selfish company. They only care about profits and all their games are made to make you spend money on useless $#*!. Legend of runeterra is especially bad with the same with their other game matchmaking where they make it bad on purpose for money. Don't play a riot game and is carried by their lore.

Full of false promises, lies and deception. Justifies their actions based on nonexistent statistics they aren't willing to show.

This company is just full of pure greed. Extremely lazy. Cuts corners whenever possible. Zero hope in these guys to deliver anything half-decent.

Customer service and their support team are just filled with bots. They can't even have real people solve their tickets.

All their divisions are completely delusional. Their only saving grace has been their art team (which imo has gone downhill a lot recently), and Riot is even showing signs that they're trying to replace their artists with AI because that's the greedy lazy option.

Will personally never buy any products or services from this company going forward. They're filthy rich but clearly the money is not going into improving their products, but rather in the pockets of the CEOs and team leads.

The company makes so much money and they provide no service at all. My son has a account that he spent so much money on and someone hack it, it's been 6 month I sent couple messages with no reply and the account was lock. Here's the latest one it say 24hour someone will get back still nothing So all the money we spent before wasted for nothing!

I have never been so disrespected by a game customer service in my life. Their games, including League of Legends, literally ban you from playing the game if you're not good enough at the game. They allow any player to report and subsequently ban any other player for any reason. 1st report = 2 week suspension, 2nd report = lifetime ban! DO NOT spend ANY actual money on anything from their shop, you will have wasted it all when your account eventually gets banned.

It fails to promote high-skill players based on individual performance so much so that if you are stuck in the lower elo hells it is next to impossible to get out of it with just solo queue. Good performing individuals are matched with no care players in order to limit their win rate. This is not only frustrating but also promotes smurfing. On the other hand it has an almost dictator-like policy for communication. It monitors everything said and written and criticism of any kind with addition of a single slang is penalized to the heaviest. Mass reportings are favoured heavily rather than accurate reporting. Valorant is deep pit of despair.

I mean as you can see, they have so many 1 star reviews already.
Their games are extremely toxic and nothing is done about it.
Their ranked systems are always way off, so whats the point of playing their games competitivley? (their is no point).
They reward toxic players by allowing them to continue to report others that they flame all game for talking back to them.
Their servers are really really low end and bad.

This is suppost to be a gaming company. And they are bad at everything a company should try to be great at, they love to shove skins and new heroes down your neck at every chance they get though LOL

If you work for Valorant please kill yourself, i hate you personally, i hate your game and most importantly i hate the environment you set. You remove all the good maps, nerf the good guns and agents, and i cant even be racist. If i could choose to never let anyone play this game again i would, if i had a button that bombed the serves, i would press it.

They don't even respond to the real emails after you decide to go past the bots. You can honestly pick almost any other game and the quality of support service will bury these guys. Riot HQ must be like a 1 star motel where the manager lives next door and works when he feels like it. The balancing system has been incredibly weak each time I've tried to rejoin this game. Every adjustment they make is just to make a character broken for a while before they pull back the reigns. The type of game that has a PBE environment for almost no reason because none of the terrible decisions are filtered out.

I've honestly had enough of this game to the point where I am now leaving it and posting these reviews everywhere I can.

In the 3 years that I played it, the same thing happened.

People who int, run it down the lane, people who troll their own team, etc, are ALWAYS allowed to get away with it without any punishment. The second you open your mouth and say anything to them or about them, you will be insta banned.

That's the long story short. Its been like this all the time that I have played it and I've had enough.

Trash, useless people over at riot who only penalize people who try to fight the ones who are being pigs.

I wanna talk specifically about League of Legends, one of their "best" games. The entire gaming LP and ranked system is rigged to keep you down. Its 100% flawed. Their system for restricting chats and eventual permanent banning of players accounts is not focused on helping others improve, but also to keep you down so you'll make multiple accounts, become addicted and continue playing. You are just clickbait to them and your attention is their product. Screw Riot. I'm done.

It happened weeks ago when I tried to log back into my account after a power out. I kept having issue but found out that's when they changed to riot ID. I was able to find the ID and logged in. However, once I was in the lobby the screen just show this account has been suspended. I've been trying to reach riot games and submitted multiple tickets for this problem. And all the ticket i submitted are marked "solve", when nobody reached out or help about this issue. I've submitted another one today and hope will get some response soon. So far it's frustrating. I've had this account since 2015 and spent money on skins, etc.

The company bans you if you retaliate against idiot team members that tank your rankings or verbally insult you. The matchmaking is like gambling. You are predetermined to lose more games than you win. They bait you in to get you to play more. Your rank has nothing to do with your skill. There are crappy people in high elo and excellent players held back in low elo. Riot knows all of this, but doesn't care. They care only for money and abuse their authority otherwise. This is a garbage company.

First of all, when your account gets hacked somehow, they are fairly quick to get your account back.

After that, your account got banned by the hacker due inappropiate things they did. They wont reverse the actions of the hacker, eventhough they can clearly see that it was on another IP adres. Then they proceed to say they have communicated to me regarding the investigation. When I checked, it didnt say anything. From that moment no more mails from them. 0/10 rating

Probably the worst game I've ever played in my life. When you start to think your advancing, You always get matched with idiot feeders and people who just troll genuinely. This stops you from advancing any further in the game ranking system. This also lowers your likelihood to proceed and play this game further. RIOT need to implement better matching sequences, to stop this happening. Possibly by going by people's previous kill rates and win rates... not by bloody levels

I find it strange that people rate this company from personal match experience.
I would like to give the support team some love, they respond fast and really helps you out.
I had a package loss issue and they really went the extra mile to help me out. Analysed logs, gave me link, tips etc. So much love and thanks. Superb support!

Riot never helps with any account issues, Riot never attempts to understand what frustrations lie within the player base. Do not play any Riot games, they just gouge you for your money and don't do anything to create a positive gaming experience.