Rite-Aid

The pharmacists at the store on 19th in Rancho Cucamonga care always helpful and friendly. Hopefully corporate will read and listen to this next part. The blinking lights in the makeup and other areas in that section make me dizzy. It`s horrible and you have to look at the floor to walk through that area. I know the employees care but what about the people in charge? Do you really want to sell anything?

So our lovely governor makes it to where we need a covid test to go to any events look is thence look into it to see we need a rapid covid test ride aid shows online you can schedule an appointment get results back in 2 to 3 days. Schedule an appointment go into Friday's for appointment to find out they don't do rapid testing at the facility. What is the point of rite aids showing they do rapid testing online it's in online if they are not gonna follow through with the testing to just miss leave the customer and leave them stranded? Will never walk into another rite aids again. Thank you Walgreens for understanding are situation and squeezing us in for an appointment!

I spent hours one night trying to hook up and get a PIN number for my Plentiful card-complete waste of time, never worked. Then when I thought it was working I saw some Buy one get one sales, it was a Sat night so I wanted to order asap before sale ended. TWO HRS I spent trying to make the purchases ur literally would not let me put them in cart. Finally it did but then it wouldn't let me check out! Never again

Bought a box of Claritin D and when I expressed surprise that the price increased $5 in 3 weeks, the pharmacist's reply was "Well you don't have to buy it."
Obviously I do have to buy it but I guarantee it won't be from Rite Aid. Why would I do business with a company that tells customers "we don't care about you" right to their face?

Surgeon called in prescription for pain meds before I left hospital. Hour drive from hospital to Rite Aid. When we arrived, Pharmacist didn't have ready and wouldn't give it to us. Said we had to come back tomorrow. Why couldn't they have contacted me or dr office if product wasn't available? We need pain meds most after surgery. Will NEVER use Rite Aid again.

The staff at Rite Aide at 1331 Wilshire are always friendly and helpful even when I am not picking up a prescription. However, when I do the pharmacist Pouya Fakheri, is very helpful and makes sure that I understand the prescription I am about to receive. In addition he has a phenomenal memory at recalling what prescriptions I have received and allergies I had to insure there is no adverse reactions. He has reminded me on occasion that a doctor has prescribed a prescription that may interfere with other medications. I am grateful for his thoroughness. Irate him and Pharmacy Staff
Sincerely,
Phillip Sheppard
The Specialist

Rite aid doesnot properly verify the pharmacists they hired.'Worked there in 2013.
They need to improve their business practices and policies tell their pharmacy staff to work on their professionals and help.

Been coming to the store at 811 Fisher Boulevard in Toms River, NJ for over 6 years and have never been disappointed. Staff is friendly, store is clean and well stocked and the pharmacy & pharmacy staff have been excellent. I wouldn't shop anywhere else.

The 7th April 22 I went into Rite Aide pharmacy at 231st White Plains Rd. I went over to the cashier and said "excuse me, do you have a flash drive?' she said "good morning," I looked at her and she repeated the "good morning." I still did not answer. Then she asked me, "what did you say?" I asked, do you have a flash drive?" Her answer was, "yes we have flash drives, they are in that case over there but it cannot open, the key is lost." To my surprise even when I walked away I could still hear this woman argueing and saying she don't know why people can't say "good morning." Rite Aide, Is it apart of the store policy that customers must say good morning before they can service there?

V. L

I have been having my prescriptions filled in the Rite-Aid in Jersey City, NJ for at least 15 years. However, when I tried to have a prescription filled I was told that the medication was on BACK ORDER. This is the first time that I have ever heard this. I immediately emailed Customer Service and got a call later that day saying that they could give me 10 pills until the back order came in. When I asked what if the back order doesn't come in, I was told that they would contact my specialist and have him prescribe something else. I have been taking the same 3 medications for at least 5 or 6 years and the combination of the three control my disease perfectly missing even one dosage of any of them could result in a trip to the hospital. I would assure anyone that my doctor would not prescribe another medication without an office visit, a thorough examination and bloodwork first before changing my medications.

I called the Rite Aid pharmacy and received the most unprofessional and rudest person on the phone this person should not be dealing with people she has no people skills and is the rudest person I have ever spoken to I will no longer go to the pharmacy and recommend that she be either given some sort of training or removed

I went to Rite Aid to pick up my husband's medicine. I went through the drive-through and my medicine wasn't ready. They asked me to wait in the parking lot and they will text me when it was ready. I never got a text. I went back up to the window And the guy feel the prescription and gave me the wrong prescription. When I went back to the window to get the right one, I was told that I had to either come in or come back tomorrow after 12. The drive-through is always closed they claim because of short staff. I am disabled and used to drive through specifically because it is much more convenient than hauling out my chair or Rollator. This Rite Aid is at ******* Chester Ave. In Cleveland Ohio.

I went to Rite Aide Pharmacy on 12 Mile I could not believe how friendly the staff was at my previous pharmacy the people were not only rude but racist. I am so happy my insurance company thought that they would be a good fit. The Pharmacy Manager Nameer Sarsam was extremely helpful in guiding though what I needed to get for a up coming procedure. Not only did Nameer and Mariah help in getting the things needed they were professional and extremely nice. They were so nice in fact I asked why where they're being so nice. They explained they were just being them. I explained at the other store I was going to they were never nice to me. I must say this is refreshing being treated like special person. Thank you guy for being so nice to me. Also on my way out the lady at the front said have a nice day. Wow keep up the good work!

I'm eighty years old and magic. It seems the older I get the more invisible I become. This is not so at the Rite Aid on Cherry in Long Beach. I was in considerable pain and walked to Rite Aid for an arm sling and pain medication. It was early in the morning yet still a line. At the counter, Ed, rang up my order. He asked how else he could help me as my pain was obvious. He asked me to step to the side and the next thing I know there was Maly to put on and adjust the sling. I live alone. The customers were taken care of speedily and were smiling when they left. Kudos to whomever hired Ed and Maly. Both were professional, fast, polite and CARING. Invisibilty gone.

There is a great lady that Works at the Normal Heights store she is a very helpful and pleasant her name is Maria. She is a very hard worker always very helpful and always greets you when you walk in the store. She is an awsome lady

My online purchases shipped fast. This is the first time in 6 months my Clorox Disinfecting Wipes weren't canceled after I placed the order. No mistakes were made. I wasn't bugged afterwards by Riteaid.com asking how they did or to rate products.

I never bought from the store and a rite aid I really just went to get my prescriptions but they are always nice they always have my prescriptions time when they need to be done there before they need to be done and the pharmacist in the pharmacist ignitions are always nice and even the guy out front that works at the counter in the store part of it is really nice so and the right at I go to is the one in Northern Cambria on bigler avenue in Pennsylvania. I really like it and everything works great

They don't have respect for people who have done time and their SSA money direct deposit goes on their release card rite_aid will discrimabate against them please know that your card can be used everywhere but rite-aid.

You can call 3 days before you run out of a med and it still won't be ready. My doctor called an acute med in on a friday and it wasn't filled until sunday. Unacceptable. They tried to charge me twice for my blood pressure medicine. This is neglegent patient care. I've worked in the medical field 28 years and never seen anything like it. I had to wait 3 1/2 days for my Cymbalta which made me very sick, I gave 2 days notice on my refill. The staff hate their jobs and the parents. Needless to saytoday I switched pharmacies. This pharmacy is going to kill someone

Prescriptions I always call my prescripyions in I called one in on the recorded device early in the morning asked me what time do I want to pick it up I sai 11am. Went ther was not ready went back at 2pmwas not ready they getting really bad with this I have been going there for years the service is declining thinking abou transferring my prescriptions to a different pharmacy

The Rite-Aid in Honesdale, PA is one of the best pharmacies and stores I have ever experienced in my life. I know that sounds totally crazy but I trust the staff and consider them family. For over ten years I have trusted RiteAid and they have never let me down.

The rite aid in wyandotte michigan is one of the worst pharmacys there is.i have been going there for 10 years and every month there out of my script.you would think that after 10 years they would have it in stock but i think there lying anyways

They opened at o00 and 6 people are waiting in line. Had to call manager 3 times to deliver the told so the clerk could operate the cash register and wait on clients. Manager knows what time they open so Why did they have to call 3x for the money? Bend, Oregon. Clerk was apologetic but manager slow and lazy. Walgreen next time-!

Two weeks ago I went into Rite-Aid on Beaverton-Hillsdale Highway in Portland, OR.
Presented a "Good RX" card for 360 each Famotidine 40MG (Generic Pepcid). Was quoted $32.28. Only 150 were available so they said it would be ordered and they would call me when in stock. Received the call to pick them up and when I went to the pharmacy to pay for them they wanted over $60. I explained I had been quoted $32.28 with "Good RX" when I was in a few days earlier. Their response: "Prices change". Told them to keep them and I went next door to Albertson's pharmacy where they sold me 360 for $35.75. I'm a senior citizen and have lived in Portland all my life, but can no longer support Rite-Aid while they try to take advantage of customers.