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Ritual Holidays has a rating of 4.2 stars from 388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ritual Holidays most frequently mention tour guide, good experience, and special thanks. Ritual Holidays ranks 11th among Travel Agency sites.
Ritual holidays team completely understood our style in journey, hotels and itinerary. Excellent guides, no glitches, everything was in perfect order. We are already planning next tour with the same company. But we will change our destination to himachal from kerala.
Drunken Driver with three fourth clothing... Hotels selected was not verified, not clean... The Sales person was rude when some payment confusion raised. Overall not a pleasant experience. Would have paid extra to MMT or Yatra.
Dear Mr Vijay/Mr Madan,
If possible then I will give negative star to this agency as we just completed our trip to Mahabaleswar - Lonavala - Matheran from ur side but it was very much horrible experience we had as first day on arrival we had spent more than 2 hrs on road with our family as there were no arrangements for Hotel in Mahabaleswar.
On the other side u had suggested the hotel which has rooms with no space for 3 people and also no facilities like TV, wifi even not hot water for bathing also and u had given us fake information that the Hotel which u had given (Hotel Forest View in Mahabaleswar) is under renovation but that was totally fake as I had personally went to that Hotel for checking but there were no sign of renovation n it was completely opened for tourist.
At last we had got our hotel after searching for 2-3 hrs and there was also not upto the mark and in that hotel we got the only limited breakfast (in ur confirmation mail u promised for full breakfast).
The driver had no details of any day's scheduled prodramme.
It was a very very BAD experience I had got in my entire life.
So, I will never ever recommend this agency for ur trip.
Had a wonderful Family trip to Thailand... Phuket Bangkok... well planned & Guided by Miss Ruksar Khan. From Time to Time...
I had booked tour for my senior parents for kolkatta, Bhuvneshwar and Puri by Ritual Tours by executive Premlata who assured me on phone regarding good guide and good services.
Tour started with a telgu person as guide and driver in kolkatta who came for pickup at airport who was not able to speak Hindi or any language which my parents can understand.
Same was informed to executive of ritual tour and driver was changed but on another day with same Kannada/ Bengali person who dint knew roads, like he was new to kolkatta.
To show a single place he consumed approx 4 to 5 hours as he dint knew the road and he was again and again asking for roads and moving further, while my dad and mom realized that science city was hardly on 15 to 20 mins distance from their hotel when they enquired later. This even caused lot of stress and time wastage to my parents. Parents were taken for sightseeing at 10.30 am and left to hotel at 3 pm in evng. That driver dint showed 6 places from iternary which was assured by Ritual tours.
I Told this to ritual manager but he was saying like u should have left the car if u were not comfortable.
That idiot Guy dont want to consider his fault at all.
These ritual tour people are just mid agents of people like us and local tour.
I will never recommend any1 with this tour.
It was a great trip, secured nd trustworthy... Nd employee behaviour is good Ms priyam coordinate the trip very well...
I will never forget the amazing experience with retual holidays, the trip was awesome. Monty our tour leader was fantastic!
After a lot of to and fro on the our package I was very happy with the services provided by ritual holidays and Priya! Thanks a lot..
The service was wonderful right from the beginning of planning till the end.
Good coordination by Priyam.
Very satisfied.
I sent my parents to punjab 4day trip... Really nice experience. Driver and hotel staff are really cooperative. Clean rooms and clean car...
This travel agency is very worst i think, because they are apply extra charge after conferm booking amount, and don't return your money at all.
Hotel were not good enough, Driver Shaukat all time wanted to hatch money by deceiving. Bad experience
I recently visited shillong with my family. Hotel, cab, driver everything was upto the satisfaction level. Cheers team ritual.
Very bad experience
Never recommend it for anyone. Will give negative star.
One agent Mr. Surodeep roy is not cooperative
It was great experience. Payal Singh is very professional and cooperative. She always available for any help.
Complaint against Ritual Holidays Pvt. Ltd. - Sales Representative Jyoti & Service Representative Rohit
Gir Holiday Package:
Jyoti confirmed a Rs. *******/- deal for my Gir package that includes Hotel booking & car travel charges from 4th Nov to 7th Nov. However, in Gir I requested for Swiss Tent and for which they increased the package by another Rs. 2000/-. When I reached the destination, I got to know that all Swiss tents were already booked and I was incorrectly promised.
They looted additional money from me and it was an ambarrasement for me and my family. Thankfully I spoke to the Hotel manager and he gave be a good ac room. Another broken promise was I was informed that I would get a Tata indigo for car travel but got Maruti Swift
The car charges were promised to be covered but he asked for Food & dinner which as a human I couldn't deny
I have called several times and also emails them but no response yet
I want a refund of my overcharge and also a compensation for bad experience. Need your help to resolve this
Dinesh Baria
*******@yahoo.com
We have been in link with this company since four years and they have booked for us lovely trips to hongkong macau, thailand, dubai and our latest one to singapore malaysia. They take care to send the itinerary wen requested at a zooming speed. I mean none of the agents would give you so fast. And u really wana book wen u r planning. They send within an hour and then stay in constant contact for making all the changes u desire. Their company makes sure u r picked on time wen abroad and u dont need to worry at all. This particular tym they were even present for us wen abroad and kept on asking if we had any troubles. Three cheers to u bhubneshwar for caring and making all the amendments we needed to our trip. Deepak tripathi for managing all money matters and visa issues so well. Making private arrangement for delivery of our passports and even taking out our photos yourself for visa applications. These personal helps that u do makes u all apart from other companies who dont care. And anshul ofcourse for always knowninh wat we need in a trip and siggesting accordingly
Support is good, And making a good Holiday, Hotel also good and convenience make a with excellent guide driver
International trip was on my bucket list from a long time... and finally it happened... 4 girls including me planned to travel to Thailand... we contacted many travel agents and ended up with ritual holidays(Deepak Tripathi *******340)... they helped us to customize the package according to our wish... so Phuket and krabi were finalised as destinations.It was a 6 nights 7 days package including sight seeing, accommodation, flight expenses, meals and transfers from hotel to spots. Overall the trip was amazing... in Phuket, we checked in to jiraporn hill resort... day 1 was at leisure, day 2 we were taken to phi phi island through a cruise, day 3 we were taken to James Bond island after visiting reclining Buddha statue, day 4 was a half city tour( including dolphin show, tiger kingdom, honey farm, gem gallery, cashewnut factory) and transferred to krabi and checked into. Marina express fisherman hotel... day 5 was a 4 island tour( including Poda Island, chicken island, tup island and pranang cave and day 6 we were taken to emerald pool, hot water spring and tiger cave temple. Day 7 we departed at around 5 pm after taking a relaxing massage in the morning. The beaches were mesmerising... thanks to ritual holidays for making this trip a memorable one... also big thanks to Sujit for organising such an amazing trip (Sujit **************)
One of the best tour of my tour(Jaipur ana Agra) of my life. Both the hotel and travelling staffs are cooperative.
Lokeshwar Medhukar
Thanks to Sunni for make our trip safe, conferrable n memorable. Good service provided by Ritual Holidays, Vivaan n Sunni.
It is my first review for any one but if not acknowledging then it will not be fair on my part so i am writing...
I was planned for Singapore Malesiya visit most of planning done by my self but since i was going first time out of country i was looking for help even i am in mumbai but i could not find tour operator who should be flexible as per my requirement but finally I landed to Ritual Holiday they have given me all help but also guided for most of the thing and given customized requirement ( which is normally not been given most of tour operator)
+++ points
FULLY DEPEDENDABLE
WELL MANNERED STAFF
ALL TIME AVAILABLE
NO ISSUE AT ANY STAGE
EVEN REFUND FOR SOME SMALL ISSUE WAS EXTREMELY PROMPT
HAVING GOOD TIE UP WITH OUTSIDE ( OUT OF COUNTRY) AGENCIES
FULL MARKS ( Since they were located at Gujrat and i was worried for last moment hikkup but all was extremely well)_ point: no branch in Mumbai like city where out of country visit is maximum?
One advise: open branch at Mumbai since persons are afraid to pay online to tour operator because of having bad experiences.
Tip for consumers:
One statement : This toure oprator gives what u want and committed for thier words
Also i have seen some bad review there must be some issue with others they should resolve as such in my case it was outstaing in all parameters .
My tour was organized by priyam and I suggest you too. (contact number +91 ******* *******) The resort, restaurant and site scene were very beautiful. In munnar, periyar, Kovalam, allppay All this is a very beautiful place where you need a driver guide like Ali (contact no *******979) Which is a very nice guide with us for safe driving and good human being he treated us like a family member and overall no one can find out like this honest person. Munnar hill station, Kathakali dance, Magic show, karate show in Thekkady which is traditional from Kerala, and then the Kovalam beach and boat show the next day, One of the most popular houseboats in Alleppey services, Angel Queen Houseboats offers a fulfilling houseboat experience incorporating tasty Kerala culinary delights. You can explore the celestial beauty of Kerala and enjoy, relax, and visit the different aspects of the backwaters.
The houseboat service provides multiple customized packages and drops anchor at multiple places, where you can alight and visit the local sightseeing attractions.
Attractions and amenities: In-house meals. Room service, Wi-Fi, Fishing, Private Bathroom
How to reach from Alleppey bus stand: Angel Queen Houseboats is 10.9 km from Alappuzha bus stand.
Hotels was good. Vehicle was veey old and driver was not trained. Gulmarg sightseeing was not completed due to misguide.
Hotel management is not good alloted room is quad room but received double room every hotel have som problems. Deharadun hotel is very bad NANITAL HOTEL IS GOOD AND BEHAVIOUR IS V GOOD
Very nice tour package for Maldives given by "RITUAL HOLIDAYS"
All the arragements were made perfectly.
10 out of 10.
We had a horrible experience with Ritual holidays. Even after charging us more than one lakh+,
They made bad planning of our 5 days trip, booked substandard hotels at Mandya
(Hotel Om Palace), Dwaraka (Hotel Gopal) and far away hotel bookings, lack of
Basic amenities (water and hot water), breakfast not available for few of us in
Hotel Gopal at Dwaraka, sales people lacking knowledge on ground level realities
On distance between locations, not sharing 5 days tour plan to driver in
Advance, taking 75% of package amount in advance without providing final
Confirmation of hotels well in advance, sharing driver details on the last day leaving
No scope for us to re-plan the tour based on ground realities. Driver got conflicting directions from
Multiple sources from Ritual Holidays created confusion and delayed our travel.
We could not get what we promised and finally we end up our
Tour without visiting Diu though which is part of our tour plan.
Sales people located at Delhi and never respond to our
Concerns in time, we tried chasing Pallav, Jyothi (who made our bookings) and
Not accessible for us to address our concerns.
Local guys in Ritual Holidays do not have any authority to address our
Issues.
Be careful before choosing Ritual Holidays if you are travelling
With elders and kids as we had to make late night travels by roads and reached
Hotels either mid night or early mornings spending sleep less nights and using
Hotels only for couple of hours.
We regret for having trusted Ritual Holidays for our Gujarat
Trip.
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