website thubmnail of RitzCamera

RitzCamera

How would you rate RitzCamera?
grey star
grey star
grey star
grey star
grey star
GB
8 reviews
12 helpful votes
Follow Trevor S.
Unfollow Trevor S.
Send Message
Share Review
Report Review

My wife had bought through them. I hadn't heard of them but I will say, they came through. Fair price and quick to ship. I'll use them in the future.

Date of experience: November 21, 2014
North Carolina
1 review
0 helpful votes
Follow Tiffany J.
Unfollow Tiffany J.
Send Message
Share Review
Report Review

I have a Nikon D750 I need to get repaired. Anyone know where I can send a grey market Nikon d750 for a shutter replacement?

Three years ago I bought my first camera, I knew well enough to look into if a company sold USA or black market models. I have IN WRITING from Ritz Camera that they "only sell authorized USA Nikon models" well in 2020 my shutter gave out, Nikon was closed due to Covid so I had to wait until 2021 to send it in.

Nikon sent it back and said it was black market and they would not work on it. After much back and forth with Ritz and sending them their own words that they only sell USA models, they refuse to replace or repair it. After first they said "a grey market must have slipped in" then they said they never guaranteed to sell USA models only - even my contact at Ritz was surprised, he said he always tells everyone they only sell USA Nikon Authorized models - This guy fought on my side, supposedly going up the chain as high as possible and Ritz Camera will still not do anything about it. Now I am out the $1500 for the camera and all the shipping and estimate fees from Nikon. :(

Date of experience: June 9, 2021
Florida
4 reviews
11 helpful votes
Follow Tom F.
Unfollow Tom F.
Send Message
Share Review
Report Review

Ritz Camera a good supplier - I have had the oportunity to order from Ritz several times and I have never been disappointed. I would highly recommend this site.

Date of experience: December 24, 2008

Overview

RitzCamera has a rating of 2.3 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. RitzCamera ranks 158th among Camera sites.

service
1
value
1
shipping
1
returns
1
quality
1