Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.
This company responds to reviews on average within 3 hours
Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!
The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.
My order was handled very professionally. It arrived on time, in fact was several days early. I would not hesitate to order more from this company. Thank you again for your service. Mike A.
Fast and efficient service. I purchased the ladies M 1 wedge for myself. My husband kept using it on our golf rounds. So for Christmas here you go husband, one of your own.
My first order couldn't have went smoother. Saved a ton of money and communication was great throughout the entire process! Will be ordering all my golf needs here.
RBG IS, IMHO, BY FAR THE BEST ONLINE SELLER OF GOLF EQUIPMENT, BALLS AND EVERYTHING NEEDED TO PLAY THIS BEAUTIFULLY ANNOYING GAME THE CALL "GOLF"!
AND NO. IT IS NOT AS EASY AS THE PROS ON THE TV BOX MAKE IT LOOK. BUT, TRY IT ANYWAY! AND BUY YOUR GEAR FROM THESE GUYS.
A. GREAT CUSTOMER SERVICE
B. TIMELY DELIVERY
C. USED CLUBS MOST OFTEN IN BETTER CONDITION THAN ADVERTISED.
D. 90 DAY $$$$ BACK GUARANTEE!
I always check this site first before making a major purchase. Incredible deals, fast shipping & exceptional customer service; I highly recommend Rock Bottom.
Tip for consumers:
Get on the mailing list. Many specials.
Products used:
Golf accessories.
I recieved my new M-4 D driver on time just as advertised! I haven't had a chance to hit it yet but my order was everything Rock Bottom Golf promised! Thank you!
First off. I would like to say I have purchased several items from Rock Bottom and have been totally satisfied. I decided to trade in some clubs when I saw the promotion of an additional 50% off on store credit. I sent in an email even confirming how the program worked and was told that if the STORE CREDIT says $40 that I would get an additional $20 of STORE CREDIT on top of that. Hahaha. What BS! Whatever the value says on the site is ALL you will get. Don't believe that misleading promotion! Trade your clubs in to Golf Galaxy or somewhere local instead of wasting your time sending it to them. You can get better value trading in clubs elsewhere and don't be mislead by that BS 50% additional promotion.
Hey Drew- We are not following what you are upset about, you DID get the add't bonus on top of the trade in credit. Both Adam & Ryan from CS explained this to you as well as shown you the screenshots. I am sorry for some reason you thought you would get an add't 100% on top of the trade in value but as listed on the trade site, it was a 50% bonus, not 100% bonus.
Fairway wood arrived today nicely packaged, original packaging, and exactly as advertised. My first purchase from RBG and would not hesitate to recommend them or use them in the future.
I have made several purchases from Rock Bottom Golf and each time my items have arrived quickly and in good condition. Not only that but the prices are terrific!
Everything went smoothly the people at rock bottom kept good contact with me and everything arrived when they said it would. Some stuff even arrived sooner then I expected
Received my Bullet B52 Driver as ordered
Delivery time to Australia was super fast
Have used the Driver in each round of golf and am very satisfied with its performance
The price was far better than spending 2 or 3 times on a Top branded club and just as good
Quality appears to be good only time will tell
Happy to recommend this Driver
Products used:
Bullet B52 Driver
Received order on time, products were exactly as advertised and worth every penny. I will use RBG the next time I need golfing items for our golf club.
Ordered a new Callaway Rogue driver and a 'just like new' TaylorMade M-6 fairway wood. Both were in flawless condition, the prices were the lowest I could find anywhere and delivery was less then 72 hours from the time I placed my order. Thanks RBG!
Entire golf set came within a week and all were set to standards as given. I love my clubs and was really hard to find a price that beat them without exhausting quality.
Products used:
Driver, iron set, putter, and golf bag
Products are first quality with very good customer service. It's easy to buy on line when you get the items you want and the merchandise is excellent!
Very good prices. Item was packaged very well. And although I returned the clubs, it had nothing to do with the company. Definitely will buy something again.
Thanks for shopping with us!
On time, exactly what I ordered. I have purchased a load of stuff from Rock Bottom especially when I run 2 tournaments a year. They are my "go to web site" for golf.
Hi Dave! Fantastic to hear, we're definitely glad we can provide items to meet your golfing needs! Thank you so much for choosing RBG to shop with!
Always terrific to deal with - just wish that the Aussie dollar could climb a bit higher so that we don't lose too much in the exchange rate! Thanks guys for a great service.
Very pleased with the accuracy, quality and speed of my recent order especially considering there was personalized items in the order. Will use Rock Bottom Golf again!
I received my order in a timely manner. The Callaway 3 wood described as "New" was just that! Great price and it was better than expected. The pricing on the shorts and shirt keeps me coming back.
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Dennis I’m so sorry you had a bad experience. Our rating is over 99% positive though and I assure you we do not ignore emails / calls. I’m happy to look into your inquiry if you need assistance. Kindly provide your order number so we can do so.