• Rock Bottom Golf

Rock Bottom Golf

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Overview

Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.

  • Returns
    46

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
66
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How would you rate Rock Bottom Golf?
Top Positive Review

“Love the deals@ RBG”

Mark P.
3/14/19

Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!

Top Critical Review

“Terrible return process”

E M.
8/15/24

The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.

Reviews (915)

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Reviews that mention popular keywords

customer service (96) rock bottom (225) golf balls (52) phone number (8)
Thumbnail of user michaels4962
New York
1 review
0 helpful votes
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September 9th, 2020

I bought the ETONIC 5 Pocket Golf Pant. AMAZING! The fabric is light weight and very stretchy and SUPER Comfortable to wear not only for golf but everywhere.

Thumbnail of user williamk2328
Ohio
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

My experiences with Rock Bottom golf have been great! Anything I need, I can order and know it's what I want! Great job guys!

Thumbnail of user larrym558
Illinois
1 review
0 helpful votes
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January 1st, 2020

Purchased a ball retriever and three pairs of golf gloves and they arrived quickly and in perfect condition. I highly recommend Rock Bottom Golf.

Thumbnail of user butchc13
Ohio
1 review
0 helpful votes
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October 21st, 2020

Never a problem always got what i ordered, and has always been exactly as advertised. I have always had good results with rock bottom.

Thumbnail of user stans148
Canada
1 review
0 helpful votes
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June 22nd, 2020

Best service and contact with any internet purchase I've had. Follow up is great to. Nice to do business with them, more to come.

Thumbnail of user jays781
Pennsylvania
1 review
0 helpful votes
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October 2nd, 2020

Very happy... came in record time... will buy again when needed... gr8 selection... gr8 customer service

Thumbnail of user damienw12
Illinois
1 review
0 helpful votes
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July 31st, 2019

Great service, for golf stuff. Punctual and exact on the schedule. I really enjoy the company and will continue to use them for all my golf needs.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Awesome Damien! Thanks so much for the feedback & choosing us to shop with!

Thumbnail of user joes1160
Colorado
2 reviews
0 helpful votes
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October 25th, 2019

I have only been able to get out once, since I received my new putter. I am very pleased with it and putted quite well with it!

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

So great to hear! Thank you Joe for choosing us to shop with!

Thumbnail of user maryb1464
Michigan
2 reviews
0 helpful votes
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December 19th, 2019

Personally I'd like to be able to speak to someone on the phone when I have a matter at hand. I have been unsuccessful and all attempts.

Thumbnail of user thomasm3247
Virginia
1 review
0 helpful votes
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March 9th, 2022

Ups lost my golf clubs. Worked with Adam in customer service and got replacement clubs fast. Thank you adam.

Service
Value
Shipping
Quality
Thumbnail of user robertw928
Wisconsin
2 reviews
0 helpful votes
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March 17th, 2019

Great service once again great club can't wait to get to course and give it a try nice craftsmanship

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thank you Robert! We value your business and thank you very much for the positive feedback!
Cheers,
Jamie

Thumbnail of user walterb290
New York
1 review
0 helpful votes
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June 10th, 2020

Great website and great customer service. I strongly recommend this company for any and all of your golf needs!

Thumbnail of user dwaynem87
Ohio
1 review
0 helpful votes
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July 29th, 2020

Hello, I order a golf bag also awhile back. I want to order the same one again, how do I find it?

Dwayne

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Dwayne- if you contact CS we will be able happy to see if we have it in stock. You can reach us at support@rockbottomgolf.com or call us at 877-540-4653

Thumbnail of user sandraa703
Florida
1 review
0 helpful votes
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February 10th, 2021

Excellent surprise for the wife, she is very pleased with new golf bag, color, weight are the highlights. Thanks for this excellent offer.

Thumbnail of user roys483
Alabama
2 reviews
0 helpful votes
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November 25th, 2020

So very happy with all aspects of my shopping experience. It was so easy and the prices and product was better than advertised

Thumbnail of user sa288
Texas
1 review
0 helpful votes
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September 10th, 2020

The product arrived on time and so far it has performed as expected and advertised. Pleased with everything as it stands right now.

Thumbnail of user johna3938
Ohio
1 review
0 helpful votes
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April 20th, 2022

Hope you like Cigar Aficionado and Wine Spectator because Rock Bottom Golf will sign you up. Check the fine print.

Thumbnail of user danim65
Minnesota
2 reviews
0 helpful votes
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June 18th, 2020

Simple and good for the money! The item collapses very easy to be able to put into my trunk after golfing. Shipping was fast and easy!

Thumbnail of user waynev99
South Carolina
1 review
0 helpful votes
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March 2nd, 2022

Good company only thing takes forever to get product. Rather pay a little more in stores and get product. Advertise product and then don't have it?!

Tip for consumers:
Shipping takes forever

Products used:
Clubs and shoes, balls

Service
Value
Shipping
Quality
Thumbnail of user keithr271
Michigan
2 reviews
0 helpful votes
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August 7th, 2020

Rock Bottoms golf gloves are the best and not because they are 5.99. Thank for the fast delivery you have become my go to for golf.

Thumbnail of user dougp243
Arizona
1 review
0 helpful votes
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December 30th, 2018

Received order early. I would not hesitate to buy from Rock Bottom Golf again as order was as expected and came early which was a bonus

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

That’s wonderful to hear Doug! Thank you so much for leaving us a positive review and for shopping with us! If we can be of any assistance going forward, never hesitate to let our CS team know, we’re here to help and happy to do so :).
Cheers,
Jamie

Thumbnail of user roberts2486
Pennsylvania
1 review
0 helpful votes
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December 10th, 2019

The item delivered one day ahead of when it was promised. I have been using it ever since. It fits in the area intended for it.

Thumbnail of user mirandad29
North Carolina
1 review
0 helpful votes
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December 14th, 2019

Online shopping was easy and fast delivery the product was as described with great price and looked good

Thumbnail of user joeb1239
Oregon
1 review
0 helpful votes
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February 7th, 2020

Great service, good prices
Thanks for everything. I will purchase again. I will recommend to my golf buddies.

Thumbnail of user kenc382
Oregon
1 review
0 helpful votes
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April 1st, 2020

My wife's golf shoes arrived as expected, they look great and fit perfect. Great Job Rock Bottom Golf.

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Company Representative

Thumbnail of user jamies133
Jamie -.
Typically responds within 3 hours

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