• Rock Bottom Golf

Rock Bottom Golf

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Overview

Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.

  • Returns
    46

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
66
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How would you rate Rock Bottom Golf?
Top Positive Review

“Love the deals@ RBG”

Mark P.
3/14/19

Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!

Top Critical Review

“Terrible return process”

E M.
8/15/24

The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.

Reviews (915)

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Reviews that mention popular keywords

customer service (96) rock bottom (225) golf balls (52) phone number (8)
Thumbnail of user earlh30
New York
2 reviews
4 helpful votes
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April 8th, 2017

I have had horrible experiences ordering from Rock Bottom and their customer service is equally bad.

Thumbnail of user danl1041
Ohio
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Package arrived on time, undamaged and at a price that was competitive. I'll do more business with RBG.

Thumbnail of user michaelg5684
Washington
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

I bought the putter as a gift for my friend's son. He absolutely loves it and can't wait to go golfing this year

Thumbnail of user stever878
New York
1 review
0 helpful votes
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December 25th, 2020

Received my order on time. Customer service followed up a couple of times to let me know the status.

Thumbnail of user jv117
Michigan
2 reviews
0 helpful votes
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July 10th, 2020

Another company same date 3 days. Rock bottom almost 2 weeks. What is the problem both had free shipping

Thumbnail of user johnh2028
Colorado
1 review
0 helpful votes
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May 10th, 2019

Love the product so much i bought a second bag for my boy, fast shipping and excellent packaging. A+++++++++

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Great to hear! Thank you so much for shopping with us!

Thumbnail of user jamesj689
james j.
Florida
1 review
1 helpful vote
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April 7th, 2019

balls received not exactly as pictured in ad but will keep. pls sell what you advertise. first time buyer

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thanks for the feedback. Any issues such as this, feel free to contact CS and they will be happy to assist.

Thumbnail of user raya93
Illinois
1 review
1 helpful vote
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April 11th, 2019

Bought them on closeout for $5 each! Great value fit nicely! Look durable and are comfortable. Rock Bottom is excellent business!

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thank you Ray!

Thumbnail of user robertw1196
New Hampshire
1 review
0 helpful votes
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November 12th, 2019

Rock bottom golf has quality equipment for reasonable pricing, very pleased with my driver and fairway wood

Thumbnail of user jinmok
KR
1 review
0 helpful votes
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October 30th, 2019

Very satisfied with good product and fast shipping.
But I want to buy Jack Nicklaus practice ball, 3 pieces urethane covered balls

Thumbnail of user gerryc51
New York
1 review
0 helpful votes
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October 23rd, 2019

Had bought several item always amazing prices and quick. Shipping will continue to shop here. The quality of used items is excellent

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hey Gerry! That's great to hear! Thank you so much for the review and choosing us to shop with :)

Thumbnail of user martinw155
New Zealand
1 review
0 helpful votes
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October 25th, 2019

Excellent service in full and on time. I have no idea why this review has to be 100 characters long. That is my only complaint

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

We agree, that 100 character requirement is not enforced by us (it's a requirement of this forum) but thank you for choosing us to shop with and the great feedback!

Thumbnail of user jasonl705
Canada
1 review
0 helpful votes
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October 2nd, 2020

Works great with doing warm up's only thing is the voice or volume isn't working.
Still getting my club speed and distance

Thumbnail of user timw392
Alabama
2 reviews
0 helpful votes
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January 6th, 2020

Great customer service! Convenient, easy to use site! Product arrived on schedule! I will definitely order from RBG again!

Thumbnail of user alp118
Illinois
1 review
0 helpful votes
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December 29th, 2019

Products, prices, quality, service, delivery! Can't wait to try out this wedge in the real world. Works great on front carpet.

Thumbnail of user raym256
North Carolina
1 review
0 helpful votes
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December 14th, 2019

Very satisfied with my order. Prompt delivery and great value. Thanks to RBG for another quality filled box of goodies at amazing prices.

Thumbnail of user richf139
Massachusetts
1 review
0 helpful votes
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December 14th, 2019

Ups delayed delivery twice, packed bad tees opened up -all over box. But everything was as advertised.

Thumbnail of user andrewp1438
Montana
1 review
0 helpful votes
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April 22nd, 2021

I've rarely had an online purchase exceed expectations. Club arrived, looked brand new, very happy buyer.

Thumbnail of user ulff1
Ulf F.
Florida
1 review
0 helpful votes
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December 10th, 2019

OK business except for a very small text saying that additional discount can't be used on this item. So in the end it was $20 more than expected.

Thumbnail of user jamesh3118
Minnesota
1 review
0 helpful votes
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November 20th, 2020

Quality products, reasonable prices and fast delivery. I will continue to purchase from your business.

Thumbnail of user alans534
North Carolina
1 review
0 helpful votes
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July 8th, 2020

They have great products and prices... a killer combination... my Ray Cook golfbag was exactly as promised... really enjoying it

Thumbnail of user johnf1844
Delaware
1 review
0 helpful votes
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January 18th, 2020

Item received in timely manner happy with purchase! The size and color were perfect I recommended this glove to my other golf playing partners!

Thumbnail of user jasonb1512
New Zealand
1 review
0 helpful votes
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December 11th, 2020

Great service guys, fast freight down to NZ, really improved my son's fairway wood shots.
Thanks very much.

Thumbnail of user edd147
Pennsylvania
1 review
0 helpful votes
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January 10th, 2020

Clubs were as advertised, and fast delivery. I have always been satisfied with my purchases from Rock bottom Golf.

Thumbnail of user tomm1143
Canada
2 reviews
6 helpful votes
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May 31st, 2023
Verified purchase

Always an excellent experience product exactly as described
Well packaged and delivered on time
Tracking provided

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Company Representative

Thumbnail of user jamies133
Jamie -.
Typically responds within 3 hours

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