• Rock Bottom Golf

Rock Bottom Golf

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Overview

Rock Bottom Golf has a rating of 3.2 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rock Bottom Golf most frequently mention great price, customer service, and fast delivery. Rock Bottom Golf ranks 1st among Golf Clubs sites.

  • Returns
    46

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
1
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How would you rate Rock Bottom Golf?
Top Positive Review

“Love the deals@ RBG”

Mark P.
3/14/19

Once again RBG comes through! Purchased a "like new" title product came with head cover and wrench (not to many companies do this). Also picked up a wedge set for 50% off, really happy we crossed paths. Very happy shopper and I will be back soon!

Top Critical Review

“Terrible return process”

E M.
8/15/24

The return process involved their customer service department writing smug insulting emails when I asked to return a non conforming order. No one should be insulted this way. Terrible customer service. I am NOT going to give them any more business. When they send out the wrong product the least they could do is be professional about the return. Nope, not professional- they were horrible.

Reviews (915)

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Reviews that mention popular keywords

customer service (96) rock bottom (225) golf balls (52) phone number (8)
Thumbnail of user trevorb103
Colorado
1 review
0 helpful votes
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January 11th, 2020

I ordered a used Taylormade putter. I dont think it was ever used. Looked like it still had the factory protective wraps on it.

Thumbnail of user tyronew62
Florida
2 reviews
0 helpful votes
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August 1st, 2021

I purchased TaylorMade Golf- SIM Max OS Irons (7 Iron Set), Options: Stiff Flex - 5-PW/AW, Order #*******, Dec 20th 2020. Received order before Christmas. Just a little background why I'm so concerned is because I; m a 20 year Navy veteran suffering from PTSD and I chose golf to keep me rooted in reality. Some warriors chose a dog but golf is needed by me once a week. I have contacted Rock Bottom 22 June - 28 July 2021 still no resolution. Sent photos of club heads separated from shafts. At this time I have contacted TaylorMade for assist. If I could give less star I would because of the mental anguish. I played golf Sunday 25 July and while swinging my A wedge the head separated from the shaft. I have never experienced this before
Checkbox ******* label TaylorMade Golf- SIM Max OS Irons (7 Iron Set) $787.49
1 × TaylorMade Golf- SIM Max OS Irons (7 Iron Set)
Options:
Stiff Flex - 5-PW/AW
Subtotal:
$787.49
Grand Total:
$787.49
Order Details
Order status:
Shipped
Order date:
Dec 20th 2020
Order total:
$787.49
Payment method:
Credit Card

Tip for consumers:
Buyer be aware product could be damaged and look great until use

Products used:
TaylorMade Sim iron

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffn366
Florida
1 review
0 helpful votes
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November 29th, 2020

Only place I could get these wedges! Got them quick! Great price and love them. I went from RTX-3's to these as I was inconsistent! Love them

Thumbnail of user michaelj2284
Philippines
1 review
0 helpful votes
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February 1st, 2022

Great discounts on golf apparels. They provide quality and discounted golf apparels. Will buy again.

Tip for consumers:
Great deals

Products used:
Belt and polo shirt

Thumbnail of user kenn77
New Jersey
2 reviews
1 helpful vote
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February 27th, 2019

Ordered golf balls from RBG and received them at my doorstep two days later. I know I can trust RBG to provide a fair price and speedy shipment.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

You definitely can! Thank you for the great feedback Ken

Thumbnail of user garys878
Arizona
1 review
0 helpful votes
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February 26th, 2020

Rockbottom has the best clubs at the right prices gives great service. Thank you Rockbottom for your service!

Thumbnail of user stevep767
Pennsylvania
1 review
0 helpful votes
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October 21st, 2020

The case was as I expected. I have already used it as I flew to Sedona. It withstood the abuse of the baggage handlers.

Thumbnail of user gordons172
District of Columbia
1 review
0 helpful votes
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October 2nd, 2020

I have been pleased with the product, and especially the customer service of RockBottom and the pricing.

Thumbnail of user johnh3599
Florida
1 review
0 helpful votes
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May 10th, 2020

Received my Etonic golf shoes and 350 golf tees quickly and for under $26... YES, NEW SHOES, 350 TEES WITH S/H FOR UNDER $26! That's the DEAL OF THE CENTURY.

Thumbnail of user darrylg30
Ohio
1 review
0 helpful votes
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March 16th, 2020

Recevievd the club, have not hit yet but will soon too cold to hit the club yet, like the club and feel

Thumbnail of user johnr3105
Illinois
1 review
0 helpful votes
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December 25th, 2020

Being a high school golf coach and a amateur tournament player, RBG is the best place I found for awesome equipment at a great price.

Thumbnail of user gregorys454
Illinois
1 review
0 helpful votes
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August 5th, 2020

I have never been disapointed with my purchases. Great prices, quality merchandise, and always a timely delivery.

Thumbnail of user tims930
Washington
1 review
0 helpful votes
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November 4th, 2020

Excellent value. Ethnics are genuinely waterproof, driver goes straight and gloves aww super! It's all good

Thumbnail of user markk414
New Jersey
1 review
0 helpful votes
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December 25th, 2018

Very hard to find product and Rock Bottom came through. TaylorMade Spider putter left handed.

Thanks so much.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Thank you for choosing Rock Bottom Golf to shop with, Mark! We’re thrilled to hear we had what you needed and are happy with your order. If we can help with anything at all going forward, don’t hesitate to send customer service a message. Thanks again! We LOVE seeing happy customers post on forums like this:-)

Thumbnail of user robertt1536
Tennessee
1 review
0 helpful votes
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October 2nd, 2020

Good club. Tour Edge makes a fine product. I would ahnd have recommended this brand to all my golfing buddies.

Thumbnail of user fredl157
Arizona
1 review
0 helpful votes
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June 26th, 2020

Product delivered timely and exactly as described. Very pleased with the overall process. Will order again from Rock Bottom Gokf

Thumbnail of user roberto529
Florida
2 reviews
0 helpful votes
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March 8th, 2020

I wouldn't order golf balls anywhere else. Great selection, super prices. Fast delivery. Keep up the good work!

Thumbnail of user rjm23
Missouri
1 review
0 helpful votes
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May 4th, 2020

Highest quality products, superior selection, best prices, fast shipping. Rockbottomgolf has everything to take care of all your golfing needs.

Thumbnail of user johnm4871
Colorado
1 review
0 helpful votes
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April 27th, 2020

Club was in great condition for used and came with headcover. Very pleased! Etonic Golf Shoes tend to run small so be careful.

Thumbnail of user michaelf1495
Massachusetts
2 reviews
0 helpful votes
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April 9th, 2020

Nice guality fit me very well comfortable. I would give it 5 star but that will depend on durability.

Thumbnail of user ericc819
Canada
2 reviews
0 helpful votes
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April 29th, 2020

Super clubs, Very good price, fast shipment. It's a pleasure to buy From rockbottomgolf! I recommend them.

Thumbnail of user bills1207
Missouri
1 review
0 helpful votes
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May 27th, 2020

Very satisfied with my purchase. Ordered a Cobra F9 Speedback driver in white. It came exactly as expected. No issues.

Thumbnail of user danielv304
Mexico
1 review
0 helpful votes
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May 2nd, 2020

All that I ordered was AMAZING!... and quick-free delivery! All with great prices! Ready to hit the links in the post COVID-19 era.

Thumbnail of user larryp230
Wisconsin
1 review
0 helpful votes
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March 29th, 2019

Box came via USPS instead of UPS. They gave a tracking number for UPS. Still either way I got exactly what i wanted.

Thumbnail of user jamies133
Jamie -. – Rock Bottom Golf Rep

Hi Larry- your order did ship out with UPS, UPS picked up the package then transferred it to their sub-partner Surepost. UPS SurePost® is an economy, residential, ground service. Here’s the link to UPS explaining: https://www.ups.com/us/en/help-center/tracking-support/sp-definition.page Thank you for shopping with us!

Thumbnail of user jiml551
Georgia
1 review
0 helpful votes
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January 18th, 2020

Bought a golf bag from RBG and it is sweet, looks nice has a lot of room and the price was a savings. Thanks RBG.

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Thumbnail of user jamies133
Jamie -.
Typically responds within 3 hours

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